|By Jeremy Geelan||
|June 17, 2009 08:00 AM EDT||
The IT industry is faced with a complexity and affordability crisis – explosive information growth, heavily interconnected and interdependent systems, on average 70% of IT spending going to maintenance, low utilization of resources driving up fixed cost, energy consumption becoming an ever bigger drain on budgets.
At the same time, business needs for flexibility and responsiveness continue unabated. This creates an urgency for enterprises to rethink the way their data centers are set up and managed, and how they receive and deliver services.
Bring this together with advances in technology - from service orientation, automation and service management to virtualization - and you have what Dr Kristof Kloeckner, VP of Cloud Computing Platforms at IBM vividly calls "a perfect storm." Kloeckner was a Keynote speaker at SYS-CON's 3-day 2nd International Cloud Computing Conference & Expo (March 30-April 1, 2009), the industry's leading worldwide Cloud Computing event, now held three times a year, in New York, Silicon Valley, and Europe.
In this interview with Conference Chair Jeremy Geelan, conducted in March, Dr Kloeckner discusses a wide range of Cloud Computing issues and give a very clear insight into IBM's vision with regard to Cloud Services and the substantially improved delivery economics that Cloud Computing is making possible.
Jeremy Geelan: What are the main business drivers for Cloud Computing - for this overall technology trend?
Dr Kristof Kloeckner: In the end, it’s all about money – how much do you spend for just maintaining the status quo, and how much on supporting truly differentiating business initiatives. This drives an imperative for dynamic infrastructures, increasing resource utilization and reducing labor costs, and for more flexible economics in the consumption and delivery of IT based services.
Geelan: And how about from a specifically IBM perspective – what do you think is missing right now from the Cloud Computing Ecosystem, that you can uniquely provide?
Kloeckner: While IBM invented many of the technologies that form the basis of cloud computing (virtualization, for instance, was first implemented in our mainframes), our greatest asset is our deep understanding of our clients, and our experience running the worlds largest data centers.
We are using this experience to build a comprehensive portfolio of cloud related project based services as well as products to build their own clouds, as well as providing cloud delivered services ourselves. Our spans infrastructure services, platform services and application, process and information services.
We also have a strong and long-standing commitment to open environments, and we will work with the industry to ‘keep the clouds open’. This is a major prerequisite for the emergence of a cloud eco-system.
Geelan: How important to IBM strategically is its Blue Cloud Group?
Kloeckner: Well, we are actually calling the new organization that was formed under Erich Clementi “Enterprise Initiatives’, indicating that it brings together all of IBM to build and deliver offerings that enable cloud computing.
Cloud Computing is important to us because the promise of substantially improved delivery economics will have a massive transformative impact on IT based services and business processes. There is a tremendous amount of energy around cloud computing across IBM, and in our clients and partners.
Geelan: What’s the best way, do you think, to define “cloud services” – from an Enterprise IT perspective?
Kloeckner: From a provider perspective, cloud services are characterized through self service, economies of scale and hybrid (public, private and mixed) modes of delivery. Self-service drives client satisfaction and standardization of services. Economies of scale are enabled through large virtualized and automated shared environments, and hybrid delivery models combine external and internal services.
From a user perspective, the most important aspects are ease of use, new economics derived from cost structures that are achieved by greater sharing of resources, and flexible sourcing.
Geelan: How big an issue is security for enterprises who wish to migrate toward this kind of an infrastructure wholly or in part?
Kloeckner: Enterprises have a choice among a spectrum of delivery modes, from private to virtual private to public clouds, and they are making these selections based on workload characteristics. We find many clients opting to keep their most sensitive applications and data private, behind their firewalls (or virtually private with limited access). In these setups, all the existing best practices apply for data and application access and trust and identity management.
As for public clouds it’s important to remember that as in the Web in general, clients need to fully understand the security policies and practices of their providers. I believe that federated identity and trust management will be extremely important here.
Geelan: And what about management, how’s that being taken care of? Can the deployment and management of computing clouds really be automated, or is that in the far-off future still?
Kloeckner: We’re getting there. In February, IBM launched The Tivoli Service Automation Manager, which facilitates dynamic instantiation of cloud delivered services and their management along the entire life cycle, drawing on IBM Service Management capabilities and platform management services.
Geelan: How big a part are standards going to play in the success of the Cloud?
Kloeckner: Standards are essential for customer choice and eco-system growth. We believe the area most important to address is interoperability between clouds and the integration between clouds and other enterprise IT services. Work done on service oriented architecture in recent years will greatly help us address the issue of keeping the clouds open.
Geelan: Tell about the partnerships you just announced with Juniper and Amazon. What do they indicate about the future trajectory of IBM’s endeavors in this area?
Kloeckner: IBM has a broad ecosystem of partners and we have a long history of supporting customer choice. We chose to work with Juniper in this instance of demonstrating connectivity between clouds based on the combination of features, ease of integration and ability to leverage their MPLS technology for secure remote access. Amazon represents yet another venue for IBM to sell its software. We will continue to work with partners to advance the adoption of technologies like cloud computing, and especially to ensure open clouds.
Geelan: Moving beneath the hood for a moment, how does IBM handle the virtualization layer of its Cloud infrastructure?
Kloeckner: What we do depends upon the choice of underlying platform(s). Increasingly, virtualization technologies will be provided as integrated capabilities of the IT resources themselves. This has long been our practice on System z and Power Systems, and overall the industry is moving in this direction. The benefits include greater simplicity, efficiency, resiliency, and security.
Our service management software builds upon these virtualization technologies to provide much greater IT benefits, especially in terms of productivity and agility. Key virtualization-based capabilities of value to Clouds include resource pool ("ensemble") management and virtual resource object management. What sets us apart from others is our strength in management across the diversity of physical and virtual resources (at both the hardware and application levels) - diversity which will continue to increase driven by accelerating innovation.
Geelan: When you unveiled you new cloud strategy at a press conference during Pulse 2009, you underlined that IBM had a great deal to offer smaller businesses, in terms of offering them ready access to best practices and saving them from re-inventing the wheel. What offering/s in particular did you have in mind?
Kloeckner: IBM has a number of cloud offerings that suit small and medium sized businesses well because they offer superior function that would not affordable for smaller businesses to build and run themselves. As an example, LotusLive is a cloud-delivered portfolio of social networking and collaboration services designed for businesses. Launched in January, the service already has 30,000 businesses signed up. As another example, IBM’s Information Protection Services offer enterprise-grade data back up and recovery services to SMB clients like Neighborhood Centers, Allscripts and The Unites States Golf Association. For smaller cloud service providers, IBM’s Resilient Cloud Validation program allows businesses who collaborate with IBM on a rigorous, consistent and proven program of benchmarking and design validation to use the IBM logo: “Resilient Cloud” when marketing their services.
Geelan: Previously you’ve been VP of development for Tivoli, what parts of that experience help you most in formulating IBM’s cloud strategy?
Kloeckner: Tivoli lives in the world of service management and service delivery, so the experience I gained in Tivoli gives me an appreciation of the operational considerations of establishing and running a cloud. Tivoli also works very closely with our Systems and Technology Group and with IBM Research to drive the management of virtualized environments. Clearly, (service) automation and virtualization enabling a dynamic infrastructure, are essential to deliver a large part of the efficiencies and savings clients want to gain from cloud computing. Essentially, our ‘operational support system’, to use service provider terminology, is based on the Tivoli service management portfolio, in particular Tivoli Service Automation Manager.
Geelan: SYS-CON had the pleasure some years ago of interviewing Willy Chiu – who I believe was a colleague of yours – and his vision of HPC seemed already to anticipate much of what we’re now calling cloud computing. How long has IBM in fact been cooking its Cloud in the kitchen?
Kloeckner: While November 15, 2007 marked the official unveiling of IBM’s Blue Cloud initiative, you can find many of the business considerations and technology components that drive and enable cloud computing already as part of our ‘On Demand’ initiative – service orientation, automation, virtualization, and especially the notion that business and technology need to come together to develop transformational force.
As Sam Palmisano defined it in 2005, “On Demand Business is our way of describing a fundamental shift in computing architecture and how it is applied to business — a shift toward integrated solutions and quantifiable business value, not just technology features and functions.” Sounds pretty similar to what folks are saying about cloud today. We are now in the next phase of technology evolution, with a high sense of business urgency.
Geelan: What of the future – what are some of the most interesting infrastructure technologies being developed at IBM right now?
Kloeckner: Within IBM Research and Development, we are working on a number of exciting technologies, for instance management of ensembles of virtualized resources, service life cycle management, multi-tenancy support, image management, tools for development and deployment of services, the whole notion of ‘connectivity as a service’, to name just a few. We are also learning a lot from direct engagements with advanced clients, and working on application areas that can benefit from the cloud, like analytics or massive event processing.
As a general remark, we are seeing more ‘smart’ applications emerging in an interconnected world of ‘intelligent’, instrumented systems, in industries like energy and utilities, health care, logistics and many others. We believe that many of these applications will need clouds for efficient delivery.
Geelan: 2009 is a year of obvious challenges, from both a CapEx and an OpEx perspective, for anyone involved with Enterprise IT. Finally, what’s your top tip, as a seasoned software executive, to those other CTOs out there right now – especially CTOs of embattled start-ups who may be looking for some magic bullet to ensure they’re alive (and well) as a company in 2010?
Kloeckner: Take a careful look at the challenges and opportunities that cloud computing offers in your specific situation, develop a strategy and choose a strong partner for implementation. We are confident that IBM has much to offer in this space…
SYS-CON Events announced today that Micron Technology, Inc., a global leader in advanced semiconductor systems, will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Micron’s broad portfolio of high-performance memory technologies – including DRAM, NAND and NOR Flash – is the basis for solid state drives, modules, multichip packages and other system solutions. Backed by more than 35 years of technology leadership, Micron's memory solutions enable the world's most innovative computing, consumer,...
Aug. 30, 2015 01:30 PM EDT Reads: 205
SYS-CON Events announced today that Pythian, a global IT services company specializing in helping companies leverage disruptive technologies to optimize revenue-generating systems, has been named “Bronze Sponsor” of SYS-CON's 17th Cloud Expo, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Founded in 1997, Pythian is a global IT services company that helps companies compete by adopting disruptive technologies such as cloud, Big Data, advanced analytics, and DevOps to advance innovation and increase agility. Specializing in designing, imple...
Aug. 30, 2015 01:00 PM EDT Reads: 261
SYS-CON Events announced today that HPM Networks will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. For 20 years, HPM Networks has been integrating technology solutions that solve complex business challenges. HPM Networks has designed solutions for both SMB and enterprise customers throughout the San Francisco Bay Area.
Aug. 30, 2015 10:30 AM EDT Reads: 862
Consumer IoT applications provide data about the user that just doesn’t exist in traditional PC or mobile web applications. This rich data, or “context,” enables the highly personalized consumer experiences that characterize many consumer IoT apps. This same data is also providing brands with unprecedented insight into how their connected products are being used, while, at the same time, powering highly targeted engagement and marketing opportunities. In his session at @ThingsExpo, Nathan Treloar, President and COO of Bebaio, will explore examples of brands transforming their businesses by t...
Aug. 30, 2015 10:15 AM EDT Reads: 209
Through WebRTC, audio and video communications are being embedded more easily than ever into applications, helping carriers, enterprises and independent software vendors deliver greater functionality to their end users. With today’s business world increasingly focused on outcomes, users’ growing calls for ease of use, and businesses craving smarter, tighter integration, what’s the next step in delivering a richer, more immersive experience? That richer, more fully integrated experience comes about through a Communications Platform as a Service which allows for messaging, screen sharing, video...
Aug. 30, 2015 09:15 AM EDT Reads: 603
With the proliferation of connected devices underpinning new Internet of Things systems, Brandon Schulz, Director of Luxoft IoT – Retail, will be looking at the transformation of the retail customer experience in brick and mortar stores in his session at @ThingsExpo. Questions he will address include: Will beacons drop to the wayside like QR codes, or be a proximity-based profit driver? How will the customer experience change in stores of all types when everything can be instrumented and analyzed? As an area of investment, how might a retail company move towards an innovation methodolo...
Aug. 30, 2015 09:15 AM EDT Reads: 432
The Internet of Things (IoT) is about the digitization of physical assets including sensors, devices, machines, gateways, and the network. It creates possibilities for significant value creation and new revenue generating business models via data democratization and ubiquitous analytics across IoT networks. The explosion of data in all forms in IoT requires a more robust and broader lens in order to enable smarter timely actions and better outcomes. Business operations become the key driver of IoT applications and projects. Business operations, IT, and data scientists need advanced analytics t...
Aug. 30, 2015 08:30 AM EDT Reads: 386
A producer of the first smartphones and tablets, presenter Lee M. Williams will talk about how he is now applying his experience in mobile technology to the design and development of the next generation of Environmental and Sustainability Services at ETwater. In his session at @ThingsExpo, Lee Williams, COO of ETwater, will talk about how he is now applying his experience in mobile technology to the design and development of the next generation of Environmental and Sustainability Services at ETwater.
Aug. 30, 2015 07:00 AM EDT Reads: 116
WebRTC has had a real tough three or four years, and so have those working with it. Only a few short years ago, the development world were excited about WebRTC and proclaiming how awesome it was. You might have played with the technology a couple of years ago, only to find the extra infrastructure requirements were painful to implement and poorly documented. This probably left a bitter taste in your mouth, especially when things went wrong.
Aug. 30, 2015 01:00 AM EDT Reads: 429
SYS-CON Events announced today that IceWarp will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. IceWarp, the leader of cloud and on-premise messaging, delivers secured email, chat, documents, conferencing and collaboration to today's mobile workforce, all in one unified interface
Aug. 30, 2015 01:00 AM EDT Reads: 385
While many app developers are comfortable building apps for the smartphone, there is a whole new world out there. In his session at @ThingsExpo, Narayan Sainaney, Co-founder and CTO of Mojio, will discuss how the business case for connected car apps is growing and, with open platform companies having already done the heavy lifting, there really is no barrier to entry.
Aug. 29, 2015 10:30 AM EDT Reads: 112
As more intelligent IoT applications shift into gear, they’re merging into the ever-increasing traffic flow of the Internet. It won’t be long before we experience bottlenecks, as IoT traffic peaks during rush hours. Organizations that are unprepared will find themselves by the side of the road unable to cross back into the fast lane. As billions of new devices begin to communicate and exchange data – will your infrastructure be scalable enough to handle this new interconnected world?
Aug. 29, 2015 07:45 AM EDT Reads: 133
As more and more data is generated from a variety of connected devices, the need to get insights from this data and predict future behavior and trends is increasingly essential for businesses. Real-time stream processing is needed in a variety of different industries such as Manufacturing, Oil and Gas, Automobile, Finance, Online Retail, Smart Grids, and Healthcare. Azure Stream Analytics is a fully managed distributed stream computation service that provides low latency, scalable processing of streaming data in the cloud with an enterprise grade SLA. It features built-in integration with Azur...
Aug. 28, 2015 07:45 PM EDT Reads: 200
Too often with compelling new technologies market participants become overly enamored with that attractiveness of the technology and neglect underlying business drivers. This tendency, what some call the “newest shiny object syndrome,” is understandable given that virtually all of us are heavily engaged in technology. But it is also mistaken. Without concrete business cases driving its deployment, IoT, like many other technologies before it, will fade into obscurity.
Aug. 28, 2015 06:00 PM EDT Reads: 332
Akana has announced the availability of the new Akana Healthcare Solution. The API-driven solution helps healthcare organizations accelerate their transition to being secure, digitally interoperable businesses. It leverages the Health Level Seven International Fast Healthcare Interoperability Resources (HL7 FHIR) standard to enable broader business use of medical data. Akana developed the Healthcare Solution in response to healthcare businesses that want to increase electronic, multi-device access to health records while reducing operating costs and complying with government regulations.
Aug. 26, 2015 07:00 AM EDT Reads: 124
For IoT to grow as quickly as analyst firms’ project, a lot is going to fall on developers to quickly bring applications to market. But the lack of a standard development platform threatens to slow growth and make application development more time consuming and costly, much like we’ve seen in the mobile space. In his session at @ThingsExpo, Mike Weiner, Product Manager of the Omega DevCloud with KORE Telematics Inc., discussed the evolving requirements for developers as IoT matures and conducted a live demonstration of how quickly application development can happen when the need to comply wit...
Aug. 2, 2015 11:15 AM EDT Reads: 549
The Internet of Everything (IoE) brings together people, process, data and things to make networked connections more relevant and valuable than ever before – transforming information into knowledge and knowledge into wisdom. IoE creates new capabilities, richer experiences, and unprecedented opportunities to improve business and government operations, decision making and mission support capabilities.
Aug. 1, 2015 10:00 AM EDT Reads: 476
Explosive growth in connected devices. Enormous amounts of data for collection and analysis. Critical use of data for split-second decision making and actionable information. All three are factors in making the Internet of Things a reality. Yet, any one factor would have an IT organization pondering its infrastructure strategy. How should your organization enhance its IT framework to enable an Internet of Things implementation? In his session at @ThingsExpo, James Kirkland, Red Hat's Chief Architect for the Internet of Things and Intelligent Systems, described how to revolutionize your archit...
Jul. 30, 2015 07:30 PM EDT Reads: 1,563
MuleSoft has announced the findings of its 2015 Connectivity Benchmark Report on the adoption and business impact of APIs. The findings suggest traditional businesses are quickly evolving into "composable enterprises" built out of hundreds of connected software services, applications and devices. Most are embracing the Internet of Things (IoT) and microservices technologies like Docker. A majority are integrating wearables, like smart watches, and more than half plan to generate revenue with APIs within the next year.
Jul. 30, 2015 02:30 PM EDT Reads: 276
Growth hacking is common for startups to make unheard-of progress in building their business. Career Hacks can help Geek Girls and those who support them (yes, that's you too, Dad!) to excel in this typically male-dominated world. Get ready to learn the facts: Is there a bias against women in the tech / developer communities? Why are women 50% of the workforce, but hold only 24% of the STEM or IT positions? Some beginnings of what to do about it! In her Opening Keynote at 16th Cloud Expo, Sandy Carter, IBM General Manager Cloud Ecosystem and Developers, and a Social Business Evangelist, d...
Jul. 30, 2015 12:00 PM EDT Reads: 2,225