|By Chris Webb||
|September 15, 2008 12:00 PM EDT||
What will Business Intelligence be like in the future? "BI in the Cloud" architecture is only going to be feasible when most of your source data lives in the cloud already, possibly in something something like SQL Server Data Services or Amazon Simple DB or Google BigTable; or possibly in a hosted app like Salesforce.com.
The big news last week was of course Google's announcement of Chrome. And as several of the more informed bloggers noted (eg Nick Carr, Tim McCoy), the point of Chrome is to be not so much a browser as a platform for online applications, leading to a world where there is no obvious distinction between online and offline applications.
When I think about applications I think about Business Intelligence applications, and of course thinking about online BI applications and Google I thought of Panorama - which incidentally this week released the latest version of its gadget for Google Docs.
Now, I'll be honest and say that I've had a play with it and it is very slow and there are a few bugs still around. But it's a beta, and I'm told that it's running on a test server and performance will be better once it is released, and anyway it's only part of a wider client tool story (outlined and analysed nicely by Nigel Pendse here) which starts in the full Novaview client and involves the ability to publish views into Google Docs for a wider audience and for collaboration.
I guess it's a step towards the long-promised future where the desktop PC will have withered away into nothing more than a machine to run a browser on, and all our BI apps and all our data will be accessible over the web.
This all makes me wonder what BI will be like in the future...Time for some wild, half-formed speculation:
- Starting at the back, the first objection raised to a purely 'BI in the cloud' architecture is that you've got to upload your data to it somehow. Do you fancy trying to push what you load into your data warehouse every day up to some kind of web service? I thought not. So I think 'BI in the cloud' architecture is only going to be feasible when most of your source data lives in the cloud already, possibly in something something like SQL Server Data Services or Amazon Simple DB or Google BigTable; or possibly in a hosted app like SalesForce.com. This requirement puts us a long way into the future already, although for smaller data volumes and one-off analyses perhaps it's not so much an issue.
- You also need your organization to accept the idea of storing its most valuable data in someone else's data center. Now I'm not saying this as a kind of "why don't those Luddites hurry up and accept this cool new thing"-type comment, because there are some very valid objections to be made to the idea of cloud computing at the moment, like: can I guarantee good service levels? Will the vendor I chose go bust, or get bought, or otherwise disappear in a year or two? What are the legal implications of moving data to the cloud and possibly across borders? It will be a while before there are good answers to these questions and even when there are, there's going to be a lot of inertia that needs to be overcome.
The analogy most commonly used to describe the brave new world of cloud computing is with the utility industry: you should be able to treat IT like electricity or water and treat it like a service you can plug into whenever you want, and be able to assume it will be there when you need it (see, for example, "The Big Switch").
As far as data goes, though, I think a better analogy is with the development of the banking industry. At the moment we treat data in the same way that a medieval lord treated his money: everyone has their own equivalent of a big strong wooden box in the castle where the gold is kept, in the form of their own data centre. Nowadays the advantages of keeping money in the bank are clear - why worry about thieves breaking in and stealing your gold in the night, why go to the effort of moving all those heavy bags of gold around yourself, when it's much safer and easier to manage and move money about when it's in the bank? We may never physically see the money we possess but we know where it is and we can get at it when we need it. And I think the same attitude will be taken of data in the long run, but it does need a leap of faith to get there (how many people still keep money hidden in a jam jar in a kitchen cupboard?).
- Once your data's in the cloud, you're going to want to load it into a hosted data warehouse of some kind, and I don't think that's too much to imagine given the cloud databases already mentioned. But how to load and transform it? Not so much of an issue if you're doing ELT, but for ETL you'd need a whole bunch of new hosted ETL services to do this. I see Informatica has one in Informatica On Demand; I'm sure there are others.
- You're also going to want some kind of analytical engine on top - Analysis Services in the cloud anyone? Maybe not quite yet, but companies like Vertica (http://www.vertica.com/company/news_and_events/20080513) and Kognitio (http://www.kognitio.com/services/businessintelligence/daas.php) are pushing into this area already; the architecture this new generation of shared-nothing MPP databases surely lends itself well to the cloud model: if you need better performance you just reach for your credit card and buy a new node.
- You then want to expose it to applications which can consume this data, and in my opinion the best way of doing this is of course through an OLAP/XMLA layer. In the case of Vertica you can already put Mondrian on top of it (http://www.vertica.com/company/news_and_events/20080212) so you can already have this if you want it, but I suspect that you'd have to invest as much time and money to make the OLAP layer scale as you had invested to make the underlying database scale, otherwise it would end up being a bottleneck. What's the use of having a high-performance database if your OLAP tool can't turn an MDX query, especially one with lots of calculations, into an efficient set of SQL queries and perform the calculations as fast as possible? Think of all the work that has gone into AS2008 to improve the performance of MDX calculations - the performance improvements compared to AS2005 are massive in some cases, and the AS team haven't even tackled the problem of parallelism in the formula engine at all yet (and I'm not sure if they even want to, or if it's a good idea). Again there's been a lot of buzz recently about the implementation of MapReduce by Aster and Greenplum to perform parallel processing within the data warehouse, which although it aims to solve a slightly different set of problems, it nonetheless shows that problem is being thought about.
- Then it's onto the client itself. Let's not talk about great improvements in usability and functionality, because I'm sure badly designed software will be as common in the future as it is today. It's going to be delivered over the web via whatever the browser has evolved into, and will certainly use whatever modish technologies are the equivalent of today's Silverlight, Flash, AJAX etc. But will it be a stand-alone, specialised BI client tool, or will there just be BI features in online spreadsheets(or whatever online spreadsheets have evolved into)? Undoubtedly there will be good examples of both but I think the latter will prevail. It's true even today that users prefer their data in Excel, the place they eventually want to work with their data; the trend would move even faster if MS pulled their finger out and put some serious BI features in Excel...
In the short-term this raises an interesting question though: do you release a product which, like Panorama's gadget, works with the current generation of clunky online apps in the hope that you can grow with them? Or do you, like Good Data and Birst (which I just heard about yesterday, and will be taking a closer look at soon) create your own complete, self-contained BI environment which gives a much better experience now but which could end up being an online dead-end? It all depends on how quickly the likes of Google and Microsoft (which is supposedly going to be revealing more about its online services platform soon) can deliver usable online apps; they have the deep pockets to be able to finance these apps for a few releases while they grow into something people want to use, but can smaller companies like Panorama survive long enough to reap the rewards? Panorama has a traditional BI business that could certainly keep it afloat, although one wonders whether they are angled to be acquired by Google.
So there we go, just a few thoughts I had. Anyone got any comments? I like a good discussion!
|pfelix 09/15/08 11:14:28 AM EDT|
Great article. Lots of good points are made here. "Cloud" computing makes a lot of sense and will undoubtedly be accepted by many organizations in the future. Currently the BI SaaS offering is in a very early stage of development, but it also offers a lot of useful feature. Anyone with a spreadsheet that wants to do analysis in a collaborative manner can accomplish this more easily than ever before. Panorama's new flash gadget which is available to both Google doc users and iGoogle users can be leveraged by linking it to existing OLAP data sources in only a matter of minutes. As the article points out, there are challenges. Uploading transactional databases to the "cloud" is not a very realistic strategy. However, it is realistic to upload reconciled data which can be a much smaller set of data while still offering significant analysis abilities. Another common objection to BI SaaS is security. The data used in BI analysis is typically some of the most confidential and critical to an organization's success. Pushing this data to a third party is not something to take lightly. However, with today's highly redundant data centers and encryption techniques it is likely that BI data on the cloud will commonly be more secure that it would be in self maintained IT infrastructure. This is an exciting paradigm shift that the BI industry and software industry in general is going through. It will be very interesting to watch this transition.
DevOps is being widely accepted (if not fully adopted) as essential in enterprise IT. But as Enterprise DevOps gains maturity, expands scope, and increases velocity, the need for data-driven decisions across teams becomes more acute. DevOps teams in any modern business must wrangle the ‘digital exhaust’ from the delivery toolchain, "pervasive" and "cognitive" computing, APIs and services, mobile devices and applications, the Internet of Things, and now even blockchain. In this power panel at @...
Dec. 8, 2016 09:15 AM EST Reads: 919
Extracting business value from Internet of Things (IoT) data doesn’t happen overnight. There are several requirements that must be satisfied, including IoT device enablement, data analysis, real-time detection of complex events and automated orchestration of actions. Unfortunately, too many companies fall short in achieving their business goals by implementing incomplete solutions or not focusing on tangible use cases. In his general session at @ThingsExpo, Dave McCarthy, Director of Products...
Dec. 8, 2016 08:45 AM EST Reads: 879
SYS-CON Events has announced today that Roger Strukhoff has been named conference chair of Cloud Expo and @ThingsExpo 2017 New York. The 20th Cloud Expo and 7th @ThingsExpo will take place on June 6-8, 2017, at the Javits Center in New York City, NY. "The Internet of Things brings trillions of dollars of opportunity to developers and enterprise IT, no matter how you measure it," stated Roger Strukhoff. "More importantly, it leverages the power of devices and the Internet to enable us all to im...
Dec. 8, 2016 08:30 AM EST Reads: 821
Businesses and business units of all sizes can benefit from cloud computing, but many don't want the cost, performance and security concerns of public cloud nor the complexity of building their own private clouds. Today, some cloud vendors are using artificial intelligence (AI) to simplify cloud deployment and management. In his session at 20th Cloud Expo, Ajay Gulati, Co-founder and CEO of ZeroStack, will discuss how AI can simplify cloud operations. He will cover the following topics: why clou...
Dec. 8, 2016 08:30 AM EST Reads: 959
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo 2016 in New York. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place June 6-8, 2017, at the Javits Center in New York City, New York, is co-located with 20th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry p...
Dec. 8, 2016 08:15 AM EST Reads: 2,035
Internet-of-Things discussions can end up either going down the consumer gadget rabbit hole or focused on the sort of data logging that industrial manufacturers have been doing forever. However, in fact, companies today are already using IoT data both to optimize their operational technology and to improve the experience of customer interactions in novel ways. In his session at @ThingsExpo, Gordon Haff, Red Hat Technology Evangelist, will share examples from a wide range of industries – includin...
Dec. 8, 2016 07:00 AM EST Reads: 1,709
"We build IoT infrastructure products - when you have to integrate different devices, different systems and cloud you have to build an application to do that but we eliminate the need to build an application. Our products can integrate any device, any system, any cloud regardless of protocol," explained Peter Jung, Chief Product Officer at Pulzze Systems, in this SYS-CON.tv interview at @ThingsExpo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Dec. 8, 2016 06:30 AM EST Reads: 1,133
Internet of @ThingsExpo has announced today that Chris Matthieu has been named tech chair of Internet of @ThingsExpo 2017 New York The 7th Internet of @ThingsExpo will take place on June 6-8, 2017, at the Javits Center in New York City, New York. Chris Matthieu is the co-founder and CTO of Octoblu, a revolutionary real-time IoT platform recently acquired by Citrix. Octoblu connects things, systems, people and clouds to a global mesh network allowing users to automate and control design flo...
Dec. 8, 2016 04:30 AM EST Reads: 743
With 15% of enterprises adopting a hybrid IT strategy, you need to set a plan to integrate hybrid cloud throughout your infrastructure. In his session at 18th Cloud Expo, Steven Dreher, Director of Solutions Architecture at Green House Data, discussed how to plan for shifting resource requirements, overcome challenges, and implement hybrid IT alongside your existing data center assets. Highlights included anticipating workload, cost and resource calculations, integrating services on both sides...
Dec. 8, 2016 04:00 AM EST Reads: 3,803
"We're a cybersecurity firm that specializes in engineering security solutions both at the software and hardware level. Security cannot be an after-the-fact afterthought, which is what it's become," stated Richard Blech, Chief Executive Officer at Secure Channels, in this SYS-CON.tv interview at @ThingsExpo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Dec. 8, 2016 04:00 AM EST Reads: 1,056
Unless your company can spend a lot of money on new technology, re-engineering your environment and hiring a comprehensive cybersecurity team, you will most likely move to the cloud or seek external service partnerships. In his session at 18th Cloud Expo, Darren Guccione, CEO of Keeper Security, revealed what you need to know when it comes to encryption in the cloud.
Dec. 8, 2016 04:00 AM EST Reads: 4,818
According to Forrester Research, every business will become either a digital predator or digital prey by 2020. To avoid demise, organizations must rapidly create new sources of value in their end-to-end customer experiences. True digital predators also must break down information and process silos and extend digital transformation initiatives to empower employees with the digital resources needed to win, serve, and retain customers.
Dec. 8, 2016 02:45 AM EST Reads: 1,306
The WebRTC Summit New York, to be held June 6-8, 2017, at the Javits Center in New York City, NY, announces that its Call for Papers is now open. Topics include all aspects of improving IT delivery by eliminating waste through automated business models leveraging cloud technologies. WebRTC Summit is co-located with 20th International Cloud Expo and @ThingsExpo. WebRTC is the future of browser-to-browser communications, and continues to make inroads into the traditional, difficult, plug-in web co...
Dec. 8, 2016 01:45 AM EST Reads: 1,414
In his general session at 19th Cloud Expo, Manish Dixit, VP of Product and Engineering at Dice, discussed how Dice leverages data insights and tools to help both tech professionals and recruiters better understand how skills relate to each other and which skills are in high demand using interactive visualizations and salary indicator tools to maximize earning potential. Manish Dixit is VP of Product and Engineering at Dice. As the leader of the Product, Engineering and Data Sciences team at D...
Dec. 8, 2016 12:30 AM EST Reads: 1,149
The Internet of Things (IoT) promises to simplify and streamline our lives by automating routine tasks that distract us from our goals. This promise is based on the ubiquitous deployment of smart, connected devices that link everything from industrial control systems to automobiles to refrigerators. Unfortunately, comparatively few of the devices currently deployed have been developed with an eye toward security, and as the DDoS attacks of late October 2016 have demonstrated, this oversight can ...
Dec. 8, 2016 12:15 AM EST Reads: 1,384
What happens when the different parts of a vehicle become smarter than the vehicle itself? As we move toward the era of smart everything, hundreds of entities in a vehicle that communicate with each other, the vehicle and external systems create a need for identity orchestration so that all entities work as a conglomerate. Much like an orchestra without a conductor, without the ability to secure, control, and connect the link between a vehicle’s head unit, devices, and systems and to manage the ...
Dec. 7, 2016 10:30 PM EST Reads: 895
"Once customers get a year into their IoT deployments, they start to realize that they may have been shortsighted in the ways they built out their deployment and the key thing I see a lot of people looking at is - how can I take equipment data, pull it back in an IoT solution and show it in a dashboard," stated Dave McCarthy, Director of Products at Bsquare Corporation, in this SYS-CON.tv interview at @ThingsExpo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Dec. 7, 2016 10:00 PM EST Reads: 1,201
Data is the fuel that drives the machine learning algorithmic engines and ultimately provides the business value. In his session at Cloud Expo, Ed Featherston, a director and senior enterprise architect at Collaborative Consulting, discussed the key considerations around quality, volume, timeliness, and pedigree that must be dealt with in order to properly fuel that engine.
Dec. 7, 2016 08:15 PM EST Reads: 2,236
As data explodes in quantity, importance and from new sources, the need for managing and protecting data residing across physical, virtual, and cloud environments grow with it. Managing data includes protecting it, indexing and classifying it for true, long-term management, compliance and E-Discovery. Commvault can ensure this with a single pane of glass solution – whether in a private cloud, a Service Provider delivered public cloud or a hybrid cloud environment – across the heterogeneous enter...
Dec. 7, 2016 05:15 PM EST Reads: 1,773
Everyone knows that truly innovative companies learn as they go along, pushing boundaries in response to market changes and demands. What's more of a mystery is how to balance innovation on a fresh platform built from scratch with the legacy tech stack, product suite and customers that continue to serve as the business' foundation. In his General Session at 19th Cloud Expo, Michael Chambliss, Head of Engineering at ReadyTalk, discussed why and how ReadyTalk diverted from healthy revenue and mor...
Dec. 7, 2016 04:30 PM EST Reads: 1,688