|By David H Deans||
|March 24, 2017 05:45 AM EDT||
Systems of Innovation for Ongoing Digital Transformation
Information technology (IT) advances are transforming the way we innovate in business, thereby disrupting the old guard and their predictable status-quo. It’s creating global market turbulence. Industries are converging, and new opportunities and threats are emerging, like never before.
So, how are savvy chief information officers (CIOs) leading this transition?
Back in 2015, the IBM Institute for Business Value conducted a market study that included the findings from over 1,800 CIO interviews from around the globe. The resulting insights are worthy of revisiting today, as we consider the digital business transformation outlook in 2017.
Introduction to the Torchbearer CIO
CIOs realize the barriers between formerly distinct industries are collapsing, as organizations in one sector apply their expertise to others – producing new hybrids and erasing prior traditional industry classifications in the process.
They believe it's the most influential trend that's transforming the mainstream business arena. Those deemed to be the ‘Torchbearer’ CIOs are particularly attuned to the shift - in fact, a full 79 percent of these IT leaders expect industry convergence to have a significant impact.
How have these CIOs been preparing for a world of converging industries, intensifying competition and hyper-speed innovation? They’re focusing on three key goals in particular: 1) enhancing their organization intelligence and insight, 2) digitizing the front office and 3) strengthening the IT staff skills.
hat said, only 57 percent of CIOs are reassessing their strategic direction. Many of the infrastructure decisions the IT department makes are no longer purely about technology -- they’re now considered core components of an organization’s essential business strategy.
Most Torchbearer CIOs have a plan of action. Seventy-one percent are considering the strategic implications of new technologies. They know they still have to provide basic IT services, as economically as possible. But they’re also looking for opportunities to create a competitive lead and improve the organization’s bottom line performance.
Moreover, the Torchbearer CIOs also place far more emphasis on building an agile organizational culture – one that supports rapid software developer experimentation and IT services prototyping – to help their team reach the market first with innovative new offerings.
In addition, the Torchbearer CIOs are eager to form partnerships that exploit the full potential of digital business technologies. They recognize that few enterprises can provide the full array of products, services and experiences that their stakeholders need and want.
Torchbearer CIO Lessons Learned
What can your organization take away from these study findings? What are the best practices that Torchbearer CIOs employ. Here’s four actionable insights:
- Focus on disruptive innovation. Build an agile culture where rapid experimentation, informed by reliable intelligence, is the norm. Split big projects into smaller, more manageable chunks, allocate specific tasks to different teams and give them the freedom to get on with the job.
- Pay close attention to what your external customers say. They can help you identify new trends, pinpoint problems with a product or service, clarify what differentiates your offering and establish what really matters to them, not just what you think they value.
- Invest in technologies that will help you decipher the data you collect, and ramp up your organization’s analytical power. Identify the sorts of skills you’ll need to perform tomorrow’s jobs, not just the talent you need today.
- Recruit for the future and collaborate with organizations that possess relevant expertise. Rotate existing employees every few months to help them develop an innovative, entrepreneurial spirit, strong business sense and the ability to communicate complex technological issues clearly.
Hybrid IT in Action: Systems of Innovation
Progressive CIOs have another significant thing in common; they know how to maximize their investment in legacy IT systems, and apply that solid foundation with the adoption of new platforms that - when combined - enable them to achieve superior transformation results.
For too many years, the decline of the mainframe platform has been predicted by those who have not been aware of the ongoing enhancements to these highly reliable systems. Many of the uninformed parties thought that mainframe extinction would be accelerated with the growth of cloud computing services. In fact, the mainframe has become a key component of hybrid cloud scenarios.
According to a Forrester Research market study, the mainframe is leveraged by 92 of the top 100 banks worldwide, 23 of the top 25 U.S. retailers, all 10 of the world’s largest insurers, and 23 of the world’s 25 largest airlines. Furthermore, successful CIOs have already unleashed the data and business processes that are embedded within their mainframe-based applications.
Starting with integrations between systems of engagement (SoE) and systems of record (SoR), they’ve defined innovative products and services that can tap the mainframe resource via APIs. Besides, containers and microservices are coming to the mainframe as more organizations adopt DevOps methodologies.
Forrester believes that integrating established apps with smaller new services will advance the mainframe environment towards faster application delivery, even greater scalability, and better overall manageability. They describe this evolved hybrid IT state as the ‘Systems of Innovation’ that so many CIOs apparently crave. In a follow-on editorial, we'll describe this phenomenon in more detail.
As businesses adopt functionalities in cloud computing, it’s imperative that IT operations consistently ensure cloud systems work correctly – all of the time, and to their best capabilities. In his session at @BigDataExpo, Bernd Harzog, CEO and founder of OpsDataStore, will present an industry answer to the common question, “Are you running IT operations as efficiently and as cost effectively as you need to?” He will expound on the industry issues he frequently came up against as an analyst, and...
Mar. 24, 2017 08:00 AM EDT Reads: 3,880
In his General Session at 16th Cloud Expo, David Shacochis, host of The Hybrid IT Files podcast and Vice President at CenturyLink, investigated three key trends of the “gigabit economy" though the story of a Fortune 500 communications company in transformation. Narrating how multi-modal hybrid IT, service automation, and agile delivery all intersect, he will cover the role of storytelling and empathy in achieving strategic alignment between the enterprise and its information technology.
Mar. 24, 2017 08:00 AM EDT Reads: 7,242
"I think that everyone recognizes that for IoT to really realize its full potential and value that it is about creating ecosystems and marketplaces and that no single vendor is able to support what is required," explained Esmeralda Swartz, VP, Marketing Enterprise and Cloud at Ericsson, in this SYS-CON.tv interview at @ThingsExpo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Mar. 24, 2017 08:00 AM EDT Reads: 3,813
Microservices are a very exciting architectural approach that many organizations are looking to as a way to accelerate innovation. Microservices promise to allow teams to move away from monolithic "ball of mud" systems, but the reality is that, in the vast majority of organizations, different projects and technologies will continue to be developed at different speeds. How to handle the dependencies between these disparate systems with different iteration cycles? Consider the "canoncial problem" ...
Mar. 24, 2017 06:00 AM EDT Reads: 8,368
SYS-CON Events announced today that HTBase will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. HTBase (Gartner 2016 Cool Vendor) delivers a Composable IT infrastructure solution architected for agility and increased efficiency. It turns compute, storage, and fabric into fluid pools of resources that are easily composed and re-composed to meet each application’s needs. With HTBase, companies can quickly prov...
Mar. 24, 2017 04:30 AM EDT Reads: 2,493
SYS-CON Events announced today that SoftLayer, an IBM Company, has been named “Gold Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. SoftLayer, an IBM Company, provides cloud infrastructure as a service from a growing number of data centers and network points of presence around the world. SoftLayer’s customers range from Web startups to global enterprises.
Mar. 24, 2017 04:15 AM EDT Reads: 1,143
Keeping pace with advancements in software delivery processes and tooling is taxing even for the most proficient organizations. Point tools, platforms, open source and the increasing adoption of private and public cloud services requires strong engineering rigor - all in the face of developer demands to use the tools of choice. As Agile has settled in as a mainstream practice, now DevOps has emerged as the next wave to improve software delivery speed and output. To make DevOps work, organization...
Mar. 24, 2017 04:15 AM EDT Reads: 1,221
China Unicom exhibit at the 19th International Cloud Expo, which took place at the Santa Clara Convention Center in Santa Clara, CA, in November 2016. China United Network Communications Group Co. Ltd ("China Unicom") was officially established in 2009 on the basis of the merger of former China Netcom and former China Unicom. China Unicom mainly operates a full range of telecommunications services including mobile broadband (GSM, WCDMA, LTE FDD, TD-LTE), fixed-line broadband, ICT, data communica...
Mar. 24, 2017 03:30 AM EDT Reads: 3,178
SYS-CON Events announced today that CA Technologies has been named “Platinum Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY, and the 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. CA Technologies helps customers succeed in a future where every business – from apparel to energy – is being rewritten by software. From ...
Mar. 24, 2017 01:45 AM EDT Reads: 1,258
SYS-CON Events announced today that MobiDev, a client-oriented software development company, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place June 6-8, 2017, at the Javits Center in New York City, NY, and the 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. MobiDev is a software company that develops and delivers turn-key mobile apps, websites, web services, and complex softw...
Mar. 24, 2017 01:30 AM EDT Reads: 3,501
SYS-CON Events announced today that Cloud Academy will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Cloud Academy is the industry’s most innovative, vendor-neutral cloud technology training platform. Cloud Academy provides continuous learning solutions for individuals and enterprise teams for Amazon Web Services, Microsoft Azure, Google Cloud Platform, and the most popular cloud computing technologies. Ge...
Mar. 23, 2017 11:30 PM EDT Reads: 4,368
SYS-CON Events announced today that Loom Systems will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Founded in 2015, Loom Systems delivers an advanced AI solution to predict and prevent problems in the digital business. Loom stands alone in the industry as an AI analysis platform requiring no prior math knowledge from operators, leveraging the existing staff to succeed in the digital era. With offices in S...
Mar. 23, 2017 11:30 PM EDT Reads: 756
"My role is working with customers, helping them go through this digital transformation. I spend a lot of time talking to banks, big industries, manufacturers working through how they are integrating and transforming their IT platforms and moving them forward," explained William Morrish, General Manager Product Sales at Interoute, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Mar. 23, 2017 10:15 PM EDT Reads: 3,291
With billions of sensors deployed worldwide, the amount of machine-generated data will soon exceed what our networks can handle. But consumers and businesses will expect seamless experiences and real-time responsiveness. What does this mean for IoT devices and the infrastructure that supports them? More of the data will need to be handled at - or closer to - the devices themselves.
Mar. 23, 2017 07:15 PM EDT Reads: 4,316
DevOps is often described as a combination of technology and culture. Without both, DevOps isn't complete. However, applying the culture to outdated technology is a recipe for disaster; as response times grow and connections between teams are delayed by technology, the culture will die. A Nutanix Enterprise Cloud has many benefits that provide the needed base for a true DevOps paradigm.
Mar. 23, 2017 06:00 PM EDT Reads: 1,368
My team embarked on building a data lake for our sales and marketing data to better understand customer journeys. This required building a hybrid data pipeline to connect our cloud CRM with the new Hadoop Data Lake. One challenge is that IT was not in a position to provide support until we proved value and marketing did not have the experience, so we embarked on the journey ourselves within the product marketing team for our line of business within Progress. In his session at @BigDataExpo, Sum...
Mar. 23, 2017 04:15 PM EDT Reads: 2,500
The taxi industry never saw Uber coming. Startups are a threat to incumbents like never before, and a major enabler for startups is that they are instantly “cloud ready.” If innovation moves at the pace of IT, then your company is in trouble. Why? Because your data center will not keep up with frenetic pace AWS, Microsoft and Google are rolling out new capabilities In his session at 20th Cloud Expo, Don Browning, VP of Cloud Architecture at Turner, will posit that disruption is inevitable for c...
Mar. 23, 2017 03:45 PM EDT Reads: 1,805
SYS-CON Events announced today that Telecom Reseller has been named “Media Sponsor” of SYS-CON's 20th International Cloud Expo, which will take place on June 6–8, 2017, at the Javits Center in New York City, NY. Telecom Reseller reports on Unified Communications, UCaaS, BPaaS for enterprise and SMBs. They report extensively on both customer premises based solutions such as IP-PBX as well as cloud based and hosted platforms.
Mar. 23, 2017 03:30 PM EDT Reads: 1,737
SYS-CON Events announced today that Ocean9will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Ocean9 provides cloud services for Backup, Disaster Recovery (DRaaS) and instant Innovation, and redefines enterprise infrastructure with its cloud native subscription offerings for mission critical SAP workloads.
Mar. 23, 2017 03:30 PM EDT Reads: 1,640
SYS-CON Events announced today that Cloudistics, an on-premises cloud computing company, has been named “Bronze Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Cloudistics delivers a complete public cloud experience with composable on-premises infrastructures to medium and large enterprises. Its software-defined technology natively converges network, storage, compute, virtualization, and management into a ...
Mar. 23, 2017 02:30 PM EDT Reads: 1,509