Welcome!

Cognitive Computing Authors: Elizabeth White, Yeshim Deniz, Plutora Blog, Liz McMillan, Dynatrace Blog

Related Topics: Java IoT, Linux Containers, Containers Expo Blog, @DevOpsSummit

Java IoT: Article

The Rewards of #DevOps | @DevOpsSummit #APM #ContinuousDelivery

Societe Generale is a story about a broad ranging, comprehensive, hugely successful transformation

How to Reap the Rewards of DevOps: One Bank's Story
By Gottfried Sehringer

There’s no shortage of DevOps stories, but every so often one blows me away, like the one I heard last week at the Gartner Symposium in Barcelona. Societe Generale, one of the world’s largest banks with almost 150,000 employees in over 50 countries, is a story about a broad ranging, comprehensive, hugely successful transformation that provides a model for other large organizations wanting to realize the benefits of DevOps and Continuous Delivery.

Continuous Delivery Is the New Normal
Almost 6000 CIOs and senior IT executives came together for the Symposium to discuss how to best lead their organizations towards digital transformation and compete in an increasingly software-driven world. Carlos Goncalves, Global CIO of Societe Generale, gave an inspiring presentation about the digital journey he charted. For Societe Generale, Continuous Delivery has become the “new normal” and a cornerstone of the company’s strategy.

His story started five years when he went agile in response to the massive business change the financial services market was experiencing. Over the course of the years that followed, Societe Generale based their transformation on four “agility” major pillars:

  • Continuous Delivery–for agility in the operating model
  • Digital Transformation–for agility in the architecture
  • Cloud–for agility in the infrastructure
  • Talent management–for agility in human resources

Carlos Goncalves, Global CIO of Societe Generale presenting his 4 Pillars of Agility at the Gartner Symposium in Barcelona.

Carlos Goncalves, Global CIO of Societe Generale, presenting his Four Pillars of Agility at the Gartner Symposium/ITxpo in Barcelona, Spain.

According to Carlos, “Continuous Delivery is at the heart of our operating model.” In fact, it was Continuous Delivery that gave them the freedom to transition from a high-workload, waterfall-based approach and an unsatisfied user base, to a repeatable process that is dramatically faster and more flexible. And it was Continuous Delivery that allowed them to increase the value of their deliverables, while reducing stress, risk and cost.

The Rewards Are Worth the Work
Today, Societe Generale reaps the rewards from this five-year journey with an impressive list of benefits that has not only changed the IT organization, but is delivering the business benefits this huge bank needs to be well positioned for the future of the digital economy. To date, their single Continuous Delivery platform:

  • supports 500 applications,
  • resulting in a 45% reduction in time-to-market,
  • producing 10% savings in their (very considerable) operating budget.

If that’s not compelling enough, Societe Generale’s IT group is enabling the business to move much faster by providing more applications in a shorter period of time—without burning out their employees.

carlos-goncalves-global-cio-societe-generale-at-gartner-symposium-barcelona

Key Success Factors for Continuous Delivery
Later that day, Carlos joined Tim Buntel, VP of Products from XebiaLabs, for a discussion about what he as a CIO sees as the key success factors for Continuous Delivery at enterprise scale. Below are Tim’s questions, each followed by a summary of Carlos’ answer.

As you implement your DevOps transformation, how do you measure progress?
It’s important to establish two sets of indicators. The first is the transformation itself. In other words, you need to measure how fast you’re moving towards the transformation. The second indicator is about the business value—what is the time to market from idea to production, including sprint velocity and quality?

What information do you report about the work to your business colleagues?
The return on investment (ROI) of the effort is extremely important for others in the organization. They need to know the impact that each project is having. The key here is to share progress on an ongoing basis. For example, you could present a progress report every week to the business owners so they can see and be part of the improvements.

How do you create incentives for your teams?
This is actually pretty straight forward and relates directly back to the first point about measuring progress: 50% of our financial bonuses are based on achievement of those indicators. Plus, there’s significant value for the team in working with modern practices. Agility is key if you want to attract, develop, motivate and retain the best people.

How do you plan and prioritize what’s next?
We prioritize the business cases where the ROI will occur in the same year. It’s no longer a question of how to convince people that we should do DevOps and Continuous Delivery, but a matter of when and in what sequence.

For more about Societe Generale’s Continuous Delivery implementation and how they’re managing 100,000 application deployments annually, check out the case study “With XebiaLabs, Societe Generale Achieved Strong Value and Powerful Benefits for IT and Business Lines.

The post How to Reap the Rewards of DevOps: One Bank’s Story appeared first on XebiaLabs.

More Stories By XebiaLabs Blog

XebiaLabs is the technology leader for automation software for DevOps and Continuous Delivery. It focuses on helping companies accelerate the delivery of new software in the most efficient manner. Its products are simple to use, quick to implement, and provide robust enterprise technology.

@ThingsExpo Stories
SYS-CON Events announced today that Technologic Systems Inc., an embedded systems solutions company, will exhibit at SYS-CON's @ThingsExpo, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Technologic Systems is an embedded systems company with headquarters in Fountain Hills, Arizona. They have been in business for 32 years, helping more than 8,000 OEM customers and building over a hundred COTS products that have never been discontinued. Technologic Systems’ pr...
SYS-CON Events announced today that Auditwerx will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Auditwerx specializes in SOC 1, SOC 2, and SOC 3 attestation services throughout the U.S. and Canada. As a division of Carr, Riggs & Ingram (CRI), one of the top 20 largest CPA firms nationally, you can expect the resources, skills, and experience of a much larger firm combined with the accessibility and attent...
SYS-CON Events announced today that CA Technologies has been named “Platinum Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY, and the 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. CA Technologies helps customers succeed in a future where every business – from apparel to energy – is being rewritten by software. From ...
SYS-CON Events announced today that HTBase will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. HTBase (Gartner 2016 Cool Vendor) delivers a Composable IT infrastructure solution architected for agility and increased efficiency. It turns compute, storage, and fabric into fluid pools of resources that are easily composed and re-composed to meet each application’s needs. With HTBase, companies can quickly prov...
SYS-CON Events announced today that Loom Systems will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Founded in 2015, Loom Systems delivers an advanced AI solution to predict and prevent problems in the digital business. Loom stands alone in the industry as an AI analysis platform requiring no prior math knowledge from operators, leveraging the existing staff to succeed in the digital era. With offices in S...
Buzzword alert: Microservices and IoT at a DevOps conference? What could possibly go wrong? In this Power Panel at DevOps Summit, moderated by Jason Bloomberg, the leading expert on architecting agility for the enterprise and president of Intellyx, panelists peeled away the buzz and discuss the important architectural principles behind implementing IoT solutions for the enterprise. As remote IoT devices and sensors become increasingly intelligent, they become part of our distributed cloud enviro...
SYS-CON Events announced today that T-Mobile will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. As America's Un-carrier, T-Mobile US, Inc., is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The Company's advanced nationwide 4G LTE network delivers outstanding wireless experiences to 67.4 million customers who are unwilling to compromise on ...
SYS-CON Events announced today that Infranics will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Since 2000, Infranics has developed SysMaster Suite, which is required for the stable and efficient management of ICT infrastructure. The ICT management solution developed and provided by Infranics continues to add intelligence to the ICT infrastructure through the IMC (Infra Management Cycle) based on mathemat...
SYS-CON Events announced today that Interoute, owner-operator of one of Europe's largest networks and a global cloud services platform, has been named “Bronze Sponsor” of SYS-CON's 20th Cloud Expo, which will take place on June 6-8, 2017 at the Javits Center in New York, New York. Interoute is the owner-operator of one of Europe's largest networks and a global cloud services platform which encompasses 12 data centers, 14 virtual data centers and 31 colocation centers, with connections to 195 add...
SYS-CON Events announced today that Cloudistics, an on-premises cloud computing company, has been named “Bronze Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Cloudistics delivers a complete public cloud experience with composable on-premises infrastructures to medium and large enterprises. Its software-defined technology natively converges network, storage, compute, virtualization, and management into a ...
In his session at @ThingsExpo, Eric Lachapelle, CEO of the Professional Evaluation and Certification Board (PECB), will provide an overview of various initiatives to certifiy the security of connected devices and future trends in ensuring public trust of IoT. Eric Lachapelle is the Chief Executive Officer of the Professional Evaluation and Certification Board (PECB), an international certification body. His role is to help companies and individuals to achieve professional, accredited and worldw...
In his General Session at 16th Cloud Expo, David Shacochis, host of The Hybrid IT Files podcast and Vice President at CenturyLink, investigated three key trends of the “gigabit economy" though the story of a Fortune 500 communications company in transformation. Narrating how multi-modal hybrid IT, service automation, and agile delivery all intersect, he will cover the role of storytelling and empathy in achieving strategic alignment between the enterprise and its information technology.
Microservices are a very exciting architectural approach that many organizations are looking to as a way to accelerate innovation. Microservices promise to allow teams to move away from monolithic "ball of mud" systems, but the reality is that, in the vast majority of organizations, different projects and technologies will continue to be developed at different speeds. How to handle the dependencies between these disparate systems with different iteration cycles? Consider the "canoncial problem" ...
The Internet of Things is clearly many things: data collection and analytics, wearables, Smart Grids and Smart Cities, the Industrial Internet, and more. Cool platforms like Arduino, Raspberry Pi, Intel's Galileo and Edison, and a diverse world of sensors are making the IoT a great toy box for developers in all these areas. In this Power Panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists discussed what things are the most important, which will have the most profound e...
Keeping pace with advancements in software delivery processes and tooling is taxing even for the most proficient organizations. Point tools, platforms, open source and the increasing adoption of private and public cloud services requires strong engineering rigor - all in the face of developer demands to use the tools of choice. As Agile has settled in as a mainstream practice, now DevOps has emerged as the next wave to improve software delivery speed and output. To make DevOps work, organization...
My team embarked on building a data lake for our sales and marketing data to better understand customer journeys. This required building a hybrid data pipeline to connect our cloud CRM with the new Hadoop Data Lake. One challenge is that IT was not in a position to provide support until we proved value and marketing did not have the experience, so we embarked on the journey ourselves within the product marketing team for our line of business within Progress. In his session at @BigDataExpo, Sum...
Web Real-Time Communication APIs have quickly revolutionized what browsers are capable of. In addition to video and audio streams, we can now bi-directionally send arbitrary data over WebRTC's PeerConnection Data Channels. With the advent of Progressive Web Apps and new hardware APIs such as WebBluetooh and WebUSB, we can finally enable users to stitch together the Internet of Things directly from their browsers while communicating privately and securely in a decentralized way.
DevOps is often described as a combination of technology and culture. Without both, DevOps isn't complete. However, applying the culture to outdated technology is a recipe for disaster; as response times grow and connections between teams are delayed by technology, the culture will die. A Nutanix Enterprise Cloud has many benefits that provide the needed base for a true DevOps paradigm.
What sort of WebRTC based applications can we expect to see over the next year and beyond? One way to predict development trends is to see what sorts of applications startups are building. In his session at @ThingsExpo, Arin Sime, founder of WebRTC.ventures, will discuss the current and likely future trends in WebRTC application development based on real requests for custom applications from real customers, as well as other public sources of information,
In his General Session at 17th Cloud Expo, Bruce Swann, Senior Product Marketing Manager for Adobe Campaign, explored the key ingredients of cross-channel marketing in a digital world. Learn how the Adobe Marketing Cloud can help marketers embrace opportunities for personalized, relevant and real-time customer engagement across offline (direct mail, point of sale, call center) and digital (email, website, SMS, mobile apps, social networks, connected objects).