Welcome!

API Journal Authors: Elizabeth White, Rishi Bhargava, Pat Romanski, Kevin Benedict, Anders Wallgren

Blog Feed Post

Apple iOS and the Enterprise - Latest Developments

My friend and mobile expert Dave Akka shares his insights on the latest Apple strategies and developments to support the enterprise in this guest article.

Following the recent Apple WWDC developer conference, it’s worth looking at what they are doing to make their products more attractive to the enterprise?

iOS: The accidental leader?

As NetApp’s Mike Elgan noted recently, iOS became the leading operating system for enterprise mobility almost by accident, although it might be more accurate to say that it wasn't originally designed for the enterprise or expected to be such a hit.  The iPhone was released as a consumer device like the iPod into a world of feature phones with a small smartphone market dominated by Nokia’s Symbian, while the Blackberry was the fully-locked-down enterprise mobility device of choice.  No one expected that the consumers who bought the iPhone would consider it to be so much better than their work devices that they would break every policy imaginable to use them at work, and kickstart the BYOD or Bring Your Own Device phenomenon.

The iPhone became the dominant enterprise mobile platform for several reasons, including the ease of developing corporate apps, the iPhone’s popularity as a status symbol that made it the choice for senior managers who were able to insist on using it, and a few enterprise-friendly features that were added to iOS over time.  However the biggest reason is that it has a large, loyal customer base that love the device and feel it makes them more productive.

In the pre-BYOD world, it was assumed that consumers wanted usability, photo quality and a wide choice of applications (or the ability to do anything with the device), whereas enterprise users weren't important because it was all about management tools and easy integration into corporate systems. BYOD showed that enterprise users are also consumers, and want the same things from a work phone that they do from a personal one.

A good demonstration of this is that the first time I saw BYOD in action was at the end of a meeting when one participant took out his iPhone, took a photo of the whiteboard we had covered in notes, and sent it to everyone in the meeting.  The reaction around the table was “what a useful device; what else can we do with it?” That team had woken up to the potential of BYOD and enterprise mobility.

The iPad took off in a similar way: originally sold as a media consumption device, it has become the enterprise mobility device to take to business meetings with an array of apps that let you present, collaborate, take notes and network far more effectively than was previously possible, and you can even catch up with that latest TV series on the train on the way home.

Possibly as important as any enterprise functionality is the way that Apple sells and supports iOS devices for business in its retail stores.  I recently had a problem with my iPhone and while it was being repaired (which happened easily and seamlessly, by the way) the store staff were keen to discuss whether I used it for business, what apps and functionality I liked, what requirements it filled and so on. This showed a real commitment to making iOS devices easy for business users to get started with.  iOS devices in the enterprise also lead to Mac sales as you need to use a Mac in order to deploy enterprise apps and settings to iOS.

Apple Adding Enterprise Features

The recent preview of iOS8 shows that Apple is now very deliberately targeting the enterprise mobility market both by reinforcing the user experience that got it this far but also by providing features that make it a more attractive choice for IT.

The newly-announced Device Enrollment Program allows corporate-issued iOS devices to automatically configure and access corporate apps, reducing the time and support needed to get a new device working; and LDAP is a key component as it brings auditability to the iOS deployment with account control and authentication.

Meanwhile, the ability to passcode-protect corporate data on the device, by protecting access to the calendar, contacts, mail, third-party apps and more mean greater security for the enterprise while fingerprint unlocking means the user doesn’t have a headache accessing that data.  VIP messages allow users to keep track of important conversations more easily and even small things like automatic VPN connectivity could make a big difference to the user.

Overall, iOS8 brings advances with:

  • Simplified IT administration and security, between MDM tools; enterprise grade security including encryption, per app iCloud controls and certificate-based single sign-on; and managed book and PDFs to easily deliver content
  • Improved application development, with the TouchID API, document provider APIs, content filtering and extensibility, not to mention the new Swift language
  • Greater ease of use and productivity with improved mail, seamless working between iOS and Mac, improved calendar and peer-to-peer AirPlay

I don't want to go into too much technical detail here, but if you are interested you can find a more detailed breakdown here.

From the enterprise mobility perspective, features like Continuity, which allows users to pick up work where they left off across multiple Apple devices and the ability to create purpose-built keyboards for specific task-related apps could help increase productivity.

iOS is unlikely to completely own the enterprise mobility space in a BYOD world, but it is certainly set to continue its strong performance.

In addition, Apple and IBM announced a partnership yesterday, to aggressively go after the enterprise market.  Here is an excerpt from The New York Times, "In a deal that could deepen Apple’s sales to corporations and strengthen IBM’s position in business software, the two companies announced a wide-ranging partnership intended to spread advanced mobile and data analysis technology in the corporate world."

David Akka, MBA, M.Sc.
Managing Director, Magic Software Enterprises UK  Ltd.
[email protected]

Thanks for sharing Dave!

************************************************************************
Kevin Benedict
Writer, Speaker, Editor
Senior Analyst, Digital Transformation, EBA, Center for the Future of Work Cognizant
View my profile on LinkedIn
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
Join the Google+ Community Mobile Enterprise Strategies
Recommended Strategy Book Code Halos
Recommended iPad App Code Halos for iPads

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Read the original blog entry...

More Stories By Kevin Benedict

Kevin Benedict is an opinionated Senior Analyst at Cognizant's Center for the Future of Work, SAP Mentor Alumnus, speaker, writer, and mobile and digital strategies expert. He is a popular keynote speaker, and in the past three years he has shared his insights into mobile and digital strategies with companies in 17 different countries. He has over 30 years of experience working with enterprise applications, and he is a veteran mobile industry executive. He wrote the Forward to SAP Press' bestselling book on enterprise mobility titled Mobilizing Your Enterprise with SAP, and he has written over 3,000 articles.

@ThingsExpo Stories
Businesses are struggling to manage the information flow and interactions between all of these new devices and things jumping on their network, and the apps and IT systems they control. The data businesses gather is only helpful if they can do something with it. In his session at @ThingsExpo, Chris Witeck, Principal Technology Strategist at Citrix, will discuss how different the impact of IoT will be for large businesses, expanding how IoT will allow large organizations to make their legacy ap...
Video experiences should be unique and exciting! But that doesn’t mean you need to patch all the pieces yourself. Users demand rich and engaging experiences and new ways to connect with you. But creating robust video applications at scale can be complicated, time-consuming and expensive. In his session at @ThingsExpo, Zohar Babin, Vice President of Platform, Ecosystem and Community at Kaltura, will discuss how VPaaS enables you to move fast, creating scalable video experiences that reach your...
In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, provided an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain. Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life sett...
Cloud computing is being adopted in one form or another by 94% of enterprises today. Tens of billions of new devices are being connected to The Internet of Things. And Big Data is driving this bus. An exponential increase is expected in the amount of information being processed, managed, analyzed, and acted upon by enterprise IT. This amazing is not part of some distant future - it is happening today. One report shows a 650% increase in enterprise data by 2020. Other estimates are even higher....
SYS-CON Events announced today that SoftLayer, an IBM Company, has been named “Gold Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. SoftLayer, an IBM Company, provides cloud infrastructure as a service from a growing number of data centers and network points of presence around the world. SoftLayer’s customers range from Web startups to global enterprises.
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devices - comp...
One of biggest questions about Big Data is “How do we harness all that information for business use quickly and effectively?” Geographic Information Systems (GIS) or spatial technology is about more than making maps, but adding critical context and meaning to data of all types, coming from all different channels – even sensors. In his session at @ThingsExpo, William (Bill) Meehan, director of utility solutions for Esri, will take a closer look at the current state of spatial technology and ar...
The vision of a connected smart home is becoming reality with the application of integrated wireless technologies in devices and appliances. The use of standardized and TCP/IP networked wireless technologies in line-powered and battery operated sensors and controls has led to the adoption of radios in the 2.4GHz band, including Wi-Fi, BT/BLE and 802.15.4 applied ZigBee and Thread. This is driving the need for robust wireless coexistence for multiple radios to ensure throughput performance and th...
Fifty billion connected devices and still no winning protocols standards. HTTP, WebSockets, MQTT, and CoAP seem to be leading in the IoT protocol race at the moment but many more protocols are getting introduced on a regular basis. Each protocol has its pros and cons depending on the nature of the communications. Does there really need to be only one protocol to rule them all? Of course not. In his session at @ThingsExpo, Chris Matthieu, co-founder and CTO of Octoblu, walk you through how Oct...
19th Cloud Expo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterpri...
What are the new priorities for the connected business? First: businesses need to think differently about the types of connections they will need to make – these span well beyond the traditional app to app into more modern forms of integration including SaaS integrations, mobile integrations, APIs, device integration and Big Data integration. It’s important these are unified together vs. doing them all piecemeal. Second, these types of connections need to be simple to design, adapt and configure...
“We're a global managed hosting provider. Our core customer set is a U.S.-based customer that is looking to go global,” explained Adam Rogers, Managing Director at ANEXIA, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Is your aging software platform suffering from technical debt while the market changes and demands new solutions at a faster clip? It’s a bold move, but you might consider walking away from your core platform and starting fresh. ReadyTalk did exactly that. In his General Session at 19th Cloud Expo, Michael Chambliss, Head of Engineering at ReadyTalk, will discuss why and how ReadyTalk diverted from healthy revenue and over a decade of audio conferencing product development to start an innovati...
In his general session at 18th Cloud Expo, Lee Atchison, Principal Cloud Architect and Advocate at New Relic, discussed cloud as a ‘better data center’ and how it adds new capacity (faster) and improves application availability (redundancy). The cloud is a ‘Dynamic Tool for Dynamic Apps’ and resource allocation is an integral part of your application architecture, so use only the resources you need and allocate /de-allocate resources on the fly.
What happens when the different parts of a vehicle become smarter than the vehicle itself? As we move toward the era of smart everything, hundreds of entities in a vehicle that communicate with each other, the vehicle and external systems create a need for identity orchestration so that all entities work as a conglomerate. Much like an orchestra without a conductor, without the ability to secure, control, and connect the link between a vehicle’s head unit, devices, and systems and to manage the ...
If you had a chance to enter on the ground level of the largest e-commerce market in the world – would you? China is the world’s most populated country with the second largest economy and the world’s fastest growing market. It is estimated that by 2018 the Chinese market will be reaching over $30 billion in gaming revenue alone. Admittedly for a foreign company, doing business in China can be challenging. Often changing laws, administrative regulations and the often inscrutable Chinese Interne...
As ridesharing competitors and enhanced services increase, notable changes are occurring in the transportation model. Despite the cost-effective means and flexibility of ridesharing, both drivers and users will need to be aware of the connected environment and how it will impact the ridesharing experience. In his session at @ThingsExpo, Timothy Evavold, Executive Director Automotive at Covisint, will discuss key challenges and solutions to powering a ride sharing and/or multimodal model in the a...
SYS-CON Events announced today that CDS Global Cloud, an Infrastructure as a Service provider, will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. CDS Global Cloud is an IaaS (Infrastructure as a Service) provider specializing in solutions for e-commerce, internet gaming, online education and other internet applications. With a growing number of data centers and network points around the world, ...
SYS-CON Events announced today that LeaseWeb USA, a cloud Infrastructure-as-a-Service (IaaS) provider, will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. LeaseWeb is one of the world's largest hosting brands. The company helps customers define, develop and deploy IT infrastructure tailored to their exact business needs, by combining various kinds cloud solutions.
WebRTC is bringing significant change to the communications landscape that will bridge the worlds of web and telephony, making the Internet the new standard for communications. Cloud9 took the road less traveled and used WebRTC to create a downloadable enterprise-grade communications platform that is changing the communication dynamic in the financial sector. In his session at @ThingsExpo, Leo Papadopoulos, CTO of Cloud9, discussed the importance of WebRTC and how it enables companies to focus...