Welcome!

Cognitive Computing Authors: Pat Romanski, Liz McMillan, Yeshim Deniz, Elizabeth White, Jason Bloomberg

News Feed Item

New Airport, Airline Technologies Will Speed Up Your Check-in and Personalize Your Journey, Says Skyscanner Report

Today, global travel search site Skyscanner, released the second of its three part The Future of Travel 2024 report, revealing how future flight passengers will be able to enjoy a stress-free and speedy check-in followed by a relaxing and personalized flight. Part two of the report, “Travel Journeys,” reveals that by 2024 airports will be uplifting, intelligent spaces, providing passengers a sense of well-being, and airplanes will evolve into cyber hubs to suit travelers’ business or leisure needs. In conjunction with the report, Skyscanner surveyed consumer sentiment on the current travel experience and what would be most beneficial to travelers in the future; the results of the survey pair with the reports’ predictions of future consumer travel desires.

“With U.S. airlines forecasted to accommodate 1 billion passengers by 20241, airports and airlines will need to adapt to the expectations of the future traveling consumer,” said Skyscanner CEO and co-founder Gareth Williams. “The travelers of the future will eagerly anticipate their arrival at an airport that has been transformed into a luxury, travel haven.”

Trends Shaping the Future of Travel Journeys

The report identifies three primary areas that will see dramatic changes in how consumers fly and navigate through airports in the 2020s.

  • The Airport of the Future: Landside and Seamless Departure
    • Consumers will take control as remote bag drop-offs, mobile check-ins and wait-time monitoring will eliminate check-in desks and queues to create greater efficiencies. These are some of the features ranked highest in terms of benefit in a survey released by Skyscanner focusing on the consumer travel experience.
    • Digital bag tags will store boarding pass and destination information, harnessing the Internet of Things to create seamless transportation through the airport.
    • Facial and retinal recognition software, molecular bag scanners and biometric data IDs will streamline the security process giving precious time back to the future traveler. According to survey results, 41% of respondents think most about security when leaving for the airport.
  • The Airport of the Future: Airside Aerovilles
    • Future airports will host intelligently designed Aerovilles, delivering magic moments through art, multimedia displays, outdoor areas and amenities like exercises classes and rooftop pools.
    • Passengers will enjoy a smoother path to their departure gate assisted by way-finding projection systems and virtual reality overlays.
    • Phygital, a mixture of digital and retail techniques, will transform the shopping experience using tactile feedback technology to let passengers smell, feel and see product before purchasing by motion or voice.
  • Flights of the Future
    • Reimagined aircrafts will become relaxing cyber hubs with segmented areas to cater to those who want to relax, dine or mingle with other passengers. Survey respondents ranked a “relaxing cabin” as the priority choice for a potential segmented flight experience.
    • Morphing seats will offer custom levels of comfort and provide a combination mobile living room and virtual office, pre-loaded with personalized multimedia and next generation connectivity.
    • The physical effects of flying will be reduced as airplanes adopt smart-lighting to reduce jetlag, dirt repelling and self-healing furnishings and sonic disrupters to reduce sound bleed.

“In the near future, airports will be an intrinsic part of the vacation experience, a place that we enjoy spending time in,” forecasts Melissa Weigel, Senior Multimedia Director at Moment Factory, multimedia environment design studio. “Airports will be about giving people a better sense of wellbeing during travel.”

The third part of the report, “Destinations & Hotels,” will be released in Fall 2014 and will focus on the new experiences that await the future traveler, from the latest vacation hot spots to underwater and space hotels.

“Advances like these in technology, together with shifts in economic and political power, and fluctuations in culture and climate, will ultimately redefine the travel industry,” predicts Filip Filipov, Skyscanner’s Head of B2B. “Future passengers will receive a more customized experience that will evolve into an enjoyable and inspiring travel journey from start to finish.”

To read the full report, visit www.skyscanner2024.com. To contribute to the conversation use #FutureofTravel

Research methodology

The Future of Travel 2014 is the work of a team of 56 editors, researchers and futures networkers, across key international cities. This team built a detailed picture of the next 10 years, looking at how breakthrough technologies and exciting new destinations will shape the global travel industry in the 2020s. This team explored the travel technologies and behaviors to come, by plugging into the know-how of a range of world-renowned experts, including Futurist Daniel Burrus, author of Technotrends: How to Use Technology to Go Beyond Your Competition, and Travel Futurologist Dr. Ian Yeoman.

The report also drew on the background lessons provided by digital strategist Daljit Singh; Microsoft’s UK Chief Envisioning Officer Dave Coplin; Google Creative Lab Executive Creative Director Steve Vranakis; Kevin Warwick, Professor of Cybernetics at Reading University; and Martin Raymond, Co-founder of The Future Laboratory and author of CreATE, The Tomorrow People, and The Trend Forecaster’s Handbook. The report used The Future Laboratory’s online network, LS:N Global, to supplement research, as well as findings from The Future Laboratory’s annual series of Futures reports on travel, technology, food and hospitality.

From Skyscanner, the following experts were called on for their insights, expertise, and where possible, quoted directly in the report: Margaret Rice-Jones, Chairman; Gareth Williams, CEO and Co-Founder; Alistair Hann, CTO; Filip Filipov, Head of B2B; Nik Gupta, Director of Hotels; and Dug Campbell, Product Marketing Manager.

Survey Methodology

Skyscanner analyzed the findings of a survey conducted by Decipher in June 2014 of a sample of 1001 consumers representative of U.S. census on age, gender and region who had flown in the past year.

About Skyscanner

Skyscanner is a leading global travel search site offering an unbiased, comprehensive and free flight search service as well as instant online comparisons for hotels and car hire. Having launched in 2003, it is now helping 25 million unique visitors each month to find the best deals, through powerful technology we have built across our website and mobile app.

With more than 400 employees spanning 35 nationalities across six global offices – Edinburgh, Glasgow, Singapore, Beijing, Miami, Barcelona, Skyscanner places great emphasis on its global coverage, with search available in over 30 languages.

Skyscanner’s highly-rated free mobile apps are available on iPhone, iPad, Android, Windows Phone, BlackBerry and Windows 8 devices and have been downloaded over 30 million times.

For more information, visit www.skyscanner.com .

###

1 U.S. Department of Transportation’s Federal Aviation Administration’s 2012 Annual Forecast

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
Michael Maximilien, better known as max or Dr. Max, is a computer scientist with IBM. At IBM Research Triangle Park, he was a principal engineer for the worldwide industry point-of-sale standard: JavaPOS. At IBM Research, some highlights include pioneering research on semantic Web services, mashups, and cloud computing, and platform-as-a-service. He joined the IBM Cloud Labs in 2014 and works closely with Pivotal Inc., to help make the Cloud Found the best PaaS.
Everything run by electricity will eventually be connected to the Internet. Get ahead of the Internet of Things revolution. In his session at @ThingsExpo, Akvelon expert and IoT industry leader Sergey Grebnov provided an educational dive into the world of managing your home, workplace and all the devices they contain with the power of machine-based AI and intelligent Bot services for a completely streamlined experience.
Cloud-enabled transformation has evolved from cost saving measure to business innovation strategy -- one that combines the cloud with cognitive capabilities to drive market disruption. Learn how you can achieve the insight and agility you need to gain a competitive advantage. Industry-acclaimed CTO and cloud expert, Shankar Kalyana presents. Only the most exceptional IBMers are appointed with the rare distinction of IBM Fellow, the highest technical honor in the company. Shankar has also receive...
Business professionals no longer wonder if they'll migrate to the cloud; it's now a matter of when. The cloud environment has proved to be a major force in transitioning to an agile business model that enables quick decisions and fast implementation that solidify customer relationships. And when the cloud is combined with the power of cognitive computing, it drives innovation and transformation that achieves astounding competitive advantage.
Personalization has long been the holy grail of marketing. Simply stated, communicate the most relevant offer to the right person and you will increase sales. To achieve this, you must understand the individual. Consequently, digital marketers developed many ways to gather and leverage customer information to deliver targeted experiences. In his session at @ThingsExpo, Lou Casal, Founder and Principal Consultant at Practicala, discussed how the Internet of Things (IoT) has accelerated our abilit...
In his session at Cloud Expo, Alan Winters, U.S. Head of Business Development at MobiDev, presented a success story of an entrepreneur who has both suffered through and benefited from offshore development across multiple businesses: The smart choice, or how to select the right offshore development partner Warning signs, or how to minimize chances of making the wrong choice Collaboration, or how to establish the most effective work processes Budget control, or how to maximize project result...
To get the most out of their data, successful companies are not focusing on queries and data lakes, they are actively integrating analytics into their operations with a data-first application development approach. Real-time adjustments to improve revenues, reduce costs, or mitigate risk rely on applications that minimize latency on a variety of data sources. In his session at @BigDataExpo, Jack Norris, Senior Vice President, Data and Applications at MapR Technologies, reviewed best practices to ...
Data is the fuel that drives the machine learning algorithmic engines and ultimately provides the business value. In his session at Cloud Expo, Ed Featherston, a director and senior enterprise architect at Collaborative Consulting, discussed the key considerations around quality, volume, timeliness, and pedigree that must be dealt with in order to properly fuel that engine.
"Akvelon is a software development company and we also provide consultancy services to folks who are looking to scale or accelerate their engineering roadmaps," explained Jeremiah Mothersell, Marketing Manager at Akvelon, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
In his keynote at 19th Cloud Expo, Sheng Liang, co-founder and CEO of Rancher Labs, discussed the technological advances and new business opportunities created by the rapid adoption of containers. With the success of Amazon Web Services (AWS) and various open source technologies used to build private clouds, cloud computing has become an essential component of IT strategy. However, users continue to face challenges in implementing clouds, as older technologies evolve and newer ones like Docker c...
Two weeks ago (November 3-5), I attended the Cloud Expo Silicon Valley as a speaker, where I presented on the security and privacy due diligence requirements for cloud solutions. Cloud security is a topical issue for every CIO, CISO, and technology buyer. Decision-makers are always looking for insights on how to mitigate the security risks of implementing and using cloud solutions. Based on the presentation topics covered at the conference, as well as the general discussions heard between sessio...
To Really Work for Enterprises, MultiCloud Adoption Requires Far Better and Inclusive Cloud Monitoring and Cost Management … But How? Overwhelmingly, even as enterprises have adopted cloud computing and are expanding to multi-cloud computing, IT leaders remain concerned about how to monitor, manage and control costs across hybrid and multi-cloud deployments. It’s clear that traditional IT monitoring and management approaches, designed after all for on-premises data centers, are falling short in ...
Organizations planning enterprise data center consolidation and modernization projects are faced with a challenging, costly reality. Requirements to deploy modern, cloud-native applications simultaneously with traditional client/server applications are almost impossible to achieve with hardware-centric enterprise infrastructure. Compute and network infrastructure are fast moving down a software-defined path, but storage has been a laggard. Until now.
DXWorldEXPO LLC announced today that the upcoming DXWorldEXPO | CloudEXPO New York event will feature 10 companies from Poland to participate at the "Poland Digital Transformation Pavilion" on November 12-13, 2018.
Digital Transformation is much more than a buzzword. The radical shift to digital mechanisms for almost every process is evident across all industries and verticals. This is often especially true in financial services, where the legacy environment is many times unable to keep up with the rapidly shifting demands of the consumer. The constant pressure to provide complete, omnichannel delivery of customer-facing solutions to meet both regulatory and customer demands is putting enormous pressure on...
The best way to leverage your CloudEXPO | DXWorldEXPO presence as a sponsor and exhibitor is to plan your news announcements around our events. The press covering CloudEXPO | DXWorldEXPO will have access to these releases and will amplify your news announcements. More than two dozen Cloud companies either set deals at our shows or have announced their mergers and acquisitions at CloudEXPO. Product announcements during our show provide your company with the most reach through our targeted audienc...
In an era of historic innovation fueled by unprecedented access to data and technology, the low cost and risk of entering new markets has leveled the playing field for business. Today, any ambitious innovator can easily introduce a new application or product that can reinvent business models and transform the client experience. In their Day 2 Keynote at 19th Cloud Expo, Mercer Rowe, IBM Vice President of Strategic Alliances, and Raejeanne Skillern, Intel Vice President of Data Center Group and ...
More and more brands have jumped on the IoT bandwagon. We have an excess of wearables – activity trackers, smartwatches, smart glasses and sneakers, and more that track seemingly endless datapoints. However, most consumers have no idea what “IoT” means. Creating more wearables that track data shouldn't be the aim of brands; delivering meaningful, tangible relevance to their users should be. We're in a period in which the IoT pendulum is still swinging. Initially, it swung toward "smart for smart...
DXWorldEXPO LLC announced today that All in Mobile, a mobile app development company from Poland, will exhibit at the 22nd International CloudEXPO | DXWorldEXPO. All In Mobile is a mobile app development company from Poland. Since 2014, they maintain passion for developing mobile applications for enterprises and startups worldwide.
@DevOpsSummit at Cloud Expo, taking place November 12-13 in New York City, NY, is co-located with 22nd international CloudEXPO | first international DXWorldEXPO and will feature technical sessions from a rock star conference faculty and the leading industry players in the world.