Click here to close now.

Welcome!

Search Authors: David Sprott, Carmen Gonzalez, Pat Romanski, Roger Strukhoff, Elizabeth White

Blog Feed Post

[2b2k] “In Over Our Heads” – My Simmons commencement address

On Friday, I had the tremendous honor of being awarded a Doctor of Letters degree from Simmons College, and giving the Commencement address at the Simmons graduate students’ ceremony.

Simmons is an inspiring place, and not only for its deep commitment to educating women. Being honored this way — especially along with Ruth Ellen Fitch, Madeleine M. Joullié, and Billie Jean King — made me very, very happy.

 


Thank you so much to Simmons College, President Drinan, and the Board of Trustees for this honor, which means the world to me. I’m just awed by it. Also, Professor Candy Schwartz and Dean Eileen Abels, a special thank you. And this honor is extra-special meaningful because my father-in-law, Marvin Geller, is here today, and his sister, Jeannie Geller Mason, was, as she called herself, a Simmons girl, class of 1940. Afterwards, Marvin will be happy to sing you the old “We are the girls of Simmons C” college song if you ask.

So, first, to the parents: I have been in your seat, and I know how proud – and maybe relieved – you are. So, congratulations to you. And to the students, it’s such an honor to be here with you to celebrate your being graduated from Simmons College, a school that takes seriously the privilege of helping its students not only to become educated experts, but to lead the next cohort in their disciplines and professions.

Now, as I say this, I know that some of you may be shaking your inner heads, because a commencement speaker is telling you about how bright your futures are, but maybe you have a little uncertainty about what will happen in your professions and with your career. That’s not only natural, it’s reasonable. But, some of you – I don’t know how many — may be feeling beyond that an uncertainty about your own abilities. You’re being officially certified with an advanced degree in your field, but you may not quite feel the sense of mastery you expected.

In other words, you feel the way I do now. And the way I did in 1979 when I got my doctorate in philosophy. I knew well enough the work of the guy I wrote my dissertation on, but I looked out at the field and knew just how little I knew about so much of it. And I looked at other graduates, and especially at the scholars and experts who had been teaching us, and I thought to myself, “They know so much more than I do.” I could fake it pretty well, but actually not all that well.

So, I want to reassure those of you who feel the way that I did and do, I want to reassure you that that feeling of not really knowing what you should, that feeling may stay with you forever. In fact, I hope it does — for your sake, for your profession, and for all of us.

But before explaining, I need to let you in on the secret: You do know enough. It’s like Gloria Steinem’s response, when she was forty, to people saying that she didn’t look forty. Steinem replied, “This is what forty looks like.” And this is what being a certified expert in your field feels like. Simmons knows what deserving your degree means, and its standards are quite high. So, congratulations. You truly earned this and deserve it.

But here’s why it’s good to get comfortable with always having a little lack of confidence. First, if you admit no self-doubt, you lose your impulse to learn. Second, you become a smug, know-it-all and no one likes you. Third, what’s even worse, is that you become a soldier in the army of ignorance. Your body language tells everyone else that their questions are a sign of weakness, which shuts down what should have been a space for learning.

The one skill I’ve truly mastered is asking stupid questions. And I don’t mean questions that I pretend are stupid but then, like Socrates, they show the folly of all those around me. No, they’re just dumb questions. Things I really should know by now. And quite often it turns out that I’m not the only one in the room with those questions. I’ve learned far more by being in over my head than by knowing what I’m talking about. And, as I’ll get to, we happen to be in the greatest time for being in over our heads in all of human history.

Let me give you just one quick example. In 1986 I became a marketing writer at a local tech startup called Interleaf that made text-and-graphic word processors. In 1986 that was a big deal, and what Interleaf was doing was waaaay over my head. So, I hung out with the engineers, and I asked the dumbest questions. What’s a font family? How can the spellchecker look up words as fast as you type them? When you fill a shape with say, purple, how does the purple know where to stop? Really basic. But because it was clear that I was a marketing guy who was genuinely interested in what the engineers were doing, they gave me a lot of time and an amazing education. Those were eight happy years being in over my head.

I’m still way over my head in the world of libraries, which are incredibly deep institutions. Compared to “normal” information technology, the data libraries deal with is amazingly profound and human. And librarians have been very generous in helping me learn just a small portion of what they know. Again, this is in part because they know my dumb questions are spurred by a genuine desire to understand what they’re doing, down to the details.

In fact, going down to the details is one very good way to make sure that you are continually over your head. We will never run out of details. The world’s just like that: there’s no natural end to how closely you can look at thing. And one thing I’ve learned is that everything is interesting if looked at at the appropriate level of detail.

Now, it used to be that you’d have to seek out places to plunge in over your head. But now, in the age of the Internets, all we have to do is stand still and the flood waters rise over our heads. We usually call this “information overload,” and we’re told to fear it. But I think that’s based on an old idea we need to get rid of.

Here’s what I mean. So, you know Flickr, the photo sharing site? If you go there and search for photos tagged “vista,” you’ll get two million photos, more vistas than you could look at if you made it your full time job.

If you go to Google and search for apple pie recipes, you’ll get over 1.3 million of them. Want to try them all out to find the best one. Not gonna happen.

If you go to Google Images and search for “cute cats,” you’ll get over seven million photos of the most adorable kittens ever, as well as some ads and porn, of course, because Internet.

So that’s two million vista photos. 1.3 million apple pie recipes. 7.6 million cute cat photos. We’re constantly warned about information overload, yet we never hear one word single word about the dangers of Vista Overload, Apple Pie Overload, or Cute Kitten overload. How have the media missed these overloads! It’s a scandal!

I think there’s actually a pretty clear reason why we pay no attention to these overloads. We only feel overloaded by that which we feel responsible for mastering. There’s no expectation that we’ll master vista photos, apple pie recipes, or photos of cute cats, so we feel no overload. But with information it’s different because we used to have so much less of it that back then mastery seemed possible. For example, in the old days if you watched the daily half hour broadcast news or spent twenty minutes with a newspaper, you had done your civic duty: you had kept up with The News. Now we can see before our eyes what an illusion that sense of mastery was. There’s too much happening on our diverse and too-interesting planet to master it, and we can see it all happening within our browsers.

The concept of Information Overload comes from that prior age, before we accepted what the Internet makes so clear: There is too, too much to know. As we accept that, the idea of mastery will lose its grip, We’ll stop feeling overloaded even though we’re confronted with exactly the same amount of information.

Now, I want to be careful because we’re here to congratulate you on having mastered your discipline. And grad school is a place where mastery still applies: in order to have a discipline — one that can talk with itself — institutions have to agree on a master-able set of ideas, knowledge, and skills that are required for your field. And that makes complete sense.

But, especially as the Internet becomes our dominant medium of ideas, knowledge, culture, and entertainment, we are all learning just how much there is that we don’t know and will never know.

And it’s not just the quantity of information that makes true mastery impossible in the Age of the Internet. It’s also what it’s doing to the domains we want to master — the topics and disciplines. In the Encyclopedia Britannica — remember that? — an article on a topic extends from the first word to the last, maybe with a few suggested “See also’s” at the end. The article’s job is to cover the topic in that one stretch of text. Wikipedia has different idea. At Wikipedia, the articles are often relatively short, but they typically have dozens or even hundreds of links. So rather than trying to get everything about, say, Shakespeare into a couple of thousand words, Wikipedia lets you click on links to other articles about what it mention — to Stratford-on-Avon, or iambic pentameter, or about the history of women in the theater. Shakespeare at Wikipedia, in other words, is a web of linked articles. Shakespeare on the Web is a web. And it seems to me that that webby structure actually is a more accurate reflection of the shape of knowledge: it’s an endless series of connected ideas and facts, limited by interest, not an article that starts here and ends there. In fact, I’d say that Shakespeare himself was a web, and so am I, and so are you.

But if topics and disciplines are webs, then they don’t have natural and clear edges. Where does the Shakespeare web end? Who decides if the article about, say, women in the theater is part of the Shakespeare web or not? These webs don’t have clearcut edges. But that means that we also can’t be nearly as clear about what it means to master Shakespeare. There’s always more. The very shape of the Web means we’re always in over our heads.

And just one more thing about these messy webs. They’re full of disagreement, contradiction, argument, differences in perspective. Just a few minutes on the Web reveals a fundamental truth: We don’t agree about anything. And we never will. My proof of that broad statement is all of human history. How do you master a field, even if you could define its edges, when the field doesn’t agree with itself?

So, the concept of mastery is tough in this Internet Age. But that’s just a more accurate reflection of the way it always was even if we couldn’t see it because we just didn’t have enough room to include every voice and every idea and every contradiction, and we didn’t have a way to link them so that you can go from one to another with the smallest possible motion of your hand: the shallow click of a mouse button.

The Internet has therefore revealed the truth of what the less confident among us already suspected: We’re all in over our heads. Forever. This isn’t a temporary swim in the deep end of the pool. Being in over our heads is the human condition.

The other side of this is that the world is far bigger, more complex, and more unfathomably interesting than our little brains can manage. If we can accept that, then we can happily be in over our heads forever…always a little worried that we really are supposed to know more than we do, but also, I hope, always willing to say that out loud. It’s the condition for learning from one another…

…And if the Internet has shown us how overwhelmed we are, it’s also teaching us how much we can learn from one another. In public. Acknowledging that we’re just humans, in a sea of endless possibility, within which we can flourish only in our shared and collaborative ignorance.

So, I know you’re prepared because I know the quality of the Simmons faculty, the vision of its leadership, and the dedication of its staff. I know the excellence of the education you’ve participated in. You’re ready to lead in your field. May that field always be about this high over your head — the depth at which learning occurs, curiosity is never satisfied, and we rely on one another’s knowledge, insight, and love.

Thank you.

Read the original blog entry...

More Stories By David Weinberger

David is the author of JOHO the blog (www.hyperorg.com/blogger). He is an independent marketing consultant and a frequent speaker at various conferences. "All I can promise is that I will be honest with you and never write something I don't believe in because someone is paying me as part of a relationship you don't know about. Put differently: All I'll hide are the irrelevancies."

@ThingsExpo Stories
One of the biggest impacts of the Internet of Things is and will continue to be on data; specifically data volume, management and usage. Companies are scrambling to adapt to this new and unpredictable data reality with legacy infrastructure that cannot handle the speed and volume of data. In his session at @ThingsExpo, Don DeLoach, CEO and president of Infobright, will discuss how companies need to rethink their data infrastructure to participate in the IoT, including: Data storage: Understanding the kinds of data: structured, unstructured, big/small? Analytics: What kinds and how responsiv...
Today’s enterprise is being driven by disruptive competitive and human capital requirements to provide enterprise application access through not only desktops, but also mobile devices. To retrofit existing programs across all these devices using traditional programming methods is very costly and time consuming – often prohibitively so. In his session at @ThingsExpo, Jesse Shiah, CEO, President, and Co-Founder of AgilePoint Inc., discussed how you can create applications that run on all mobile devices as well as laptops and desktops using a visual drag-and-drop application – and eForms-buildi...
Sensor-enabled things are becoming more commonplace, precursors to a larger and more complex framework that most consider the ultimate promise of the IoT: things connecting, interacting, sharing, storing, and over time perhaps learning and predicting based on habits, behaviors, location, preferences, purchases and more. In his session at @ThingsExpo, Tom Wesselman, Director of Communications Ecosystem Architecture at Plantronics, will examine the still nascent IoT as it is coalescing, including what it is today, what it might ultimately be, the role of wearable tech, and technology gaps stil...
Advanced Persistent Threats (APTs) are increasing at an unprecedented rate. The threat landscape of today is drastically different than just a few years ago. Attacks are much more organized and sophisticated. They are harder to detect and even harder to anticipate. In the foreseeable future it's going to get a whole lot harder. Everything you know today will change. Keeping up with this changing landscape is already a daunting task. Your organization needs to use the latest tools, methods and expertise to guard against those threats. But will that be enough? In the foreseeable future attacks w...
17th Cloud Expo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterprises are using some form of XaaS – software, platform, and infrastructure as a service.
Cloud is not a commodity. And no matter what you call it, computing doesn’t come out of the sky. It comes from physical hardware inside brick and mortar facilities connected by hundreds of miles of networking cable. And no two clouds are built the same way. SoftLayer gives you the highest performing cloud infrastructure available. One platform that takes data centers around the world that are full of the widest range of cloud computing options, and then integrates and automates everything. Join SoftLayer on June 9 at 16th Cloud Expo to learn about IBM Cloud's SoftLayer platform, explore se...
The explosion of connected devices / sensors is creating an ever-expanding set of new and valuable data. In parallel the emerging capability of Big Data technologies to store, access, analyze, and react to this data is producing changes in business models under the umbrella of the Internet of Things (IoT). In particular within the Insurance industry, IoT appears positioned to enable deep changes by altering relationships between insurers, distributors, and the insured. In his session at @ThingsExpo, Michael Sick, a Senior Manager and Big Data Architect within Ernst and Young's Financial Servi...
15th Cloud Expo, which took place Nov. 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA, expanded the conference content of @ThingsExpo, Big Data Expo, and DevOps Summit to include two developer events. IBM held a Bluemix Developer Playground on November 5 and ElasticBox held a Hackathon on November 6. Both events took place on the expo floor. The Bluemix Developer Playground, for developers of all levels, highlighted the ease of use of Bluemix, its services and functionality and provide short-term introductory projects that developers can complete between sessions.
The 3rd International @ThingsExpo, co-located with the 16th International Cloud Expo – to be held June 9-11, 2015, at the Javits Center in New York City, NY – is now accepting Hackathon proposals. Hackathon sponsorship benefits include general brand exposure and increasing engagement with the developer ecosystem. At Cloud Expo 2014 Silicon Valley, IBM held the Bluemix Developer Playground on November 5 and ElasticBox held the DevOps Hackathon on November 6. Both events took place on the expo floor. The Bluemix Developer Playground, for developers of all levels, highlighted the ease of use of...
In the consumer IoT, everything is new, and the IT world of bits and bytes holds sway. But industrial and commercial realms encompass operational technology (OT) that has been around for 25 or 50 years. This grittier, pre-IP, more hands-on world has much to gain from Industrial IoT (IIoT) applications and principles. But adding sensors and wireless connectivity won’t work in environments that demand unwavering reliability and performance. In his session at @ThingsExpo, Ron Sege, CEO of Echelon, will discuss how as enterprise IT embraces other IoT-related technology trends, enterprises with i...
Enthusiasm for the Internet of Things has reached an all-time high. In 2013 alone, venture capitalists spent more than $1 billion dollars investing in the IoT space. With "smart" appliances and devices, IoT covers wearable smart devices, cloud services to hardware companies. Nest, a Google company, detects temperatures inside homes and automatically adjusts it by tracking its user's habit. These technologies are quickly developing and with it come challenges such as bridging infrastructure gaps, abiding by privacy concerns and making the concept a reality. These challenges can't be addressed w...
We’re no longer looking to the future for the IoT wave. It’s no longer a distant dream but a reality that has arrived. It’s now time to make sure the industry is in alignment to meet the IoT growing pains – cooperate and collaborate as well as innovate. In his session at @ThingsExpo, Jim Hunter, Chief Scientist & Technology Evangelist at Greenwave Systems, will examine the key ingredients to IoT success and identify solutions to challenges the industry is facing. The deep industry expertise behind this presentation will provide attendees with a leading edge view of rapidly emerging IoT oppor...
The industrial software market has treated data with the mentality of “collect everything now, worry about how to use it later.” We now find ourselves buried in data, with the pervasive connectivity of the (Industrial) Internet of Things only piling on more numbers. There’s too much data and not enough information. In his session at @ThingsExpo, Bob Gates, Global Marketing Director, GE’s Intelligent Platforms business, to discuss how realizing the power of IoT, software developers are now focused on understanding how industrial data can create intelligence for industrial operations. Imagine ...
SYS-CON Events announced today that Liaison Technologies, a leading provider of data management and integration cloud services and solutions, has been named "Silver Sponsor" of SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York, NY. Liaison Technologies is a recognized market leader in providing cloud-enabled data integration and data management solutions to break down complex information barriers, enabling enterprises to make smarter decisions, faster.
The 17th International Cloud Expo has announced that its Call for Papers is open. 17th International Cloud Expo, to be held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, APM, APIs, Microservices, Security, Big Data, Internet of Things, DevOps and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal today!
Collecting data in the field and configuring multitudes of unique devices is a time-consuming, labor-intensive process that can stretch IT resources. Horan & Bird [H&B], Australia’s fifth-largest Solar Panel Installer, wanted to automate sensor data collection and monitoring from its solar panels and integrate the data with its business and marketing systems. After data was collected and structured, two major areas needed to be addressed: improving developer workflows and extending access to a business application to multiple users (multi-tenancy). Docker, a container technology, was used to ...
Hadoop as a Service (as offered by handful of niche vendors now) is a cloud computing solution that makes medium and large-scale data processing accessible, easy, fast and inexpensive. In his session at Big Data Expo, Kumar Ramamurthy, Vice President and Chief Technologist, EIM & Big Data, at Virtusa, will discuss how this is achieved by eliminating the operational challenges of running Hadoop, so one can focus on business growth. The fragmented Hadoop distribution world and various PaaS solutions that provide a Hadoop flavor either make choices for customers very flexible in the name of opti...
For years, we’ve relied too heavily on individual network functions or simplistic cloud controllers. However, they are no longer enough for today’s modern cloud data center. Businesses need a comprehensive platform architecture in order to deliver a complete networking suite for IoT environment based on OpenStack. In his session at @ThingsExpo, Dhiraj Sehgal from PLUMgrid will discuss what a holistic networking solution should really entail, and how to build a complete platform that is scalable, secure, agile and automated.
All major researchers estimate there will be tens of billions devices - computers, smartphones, tablets, and sensors - connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades. With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo, June 9-11, 2015, at the Javits Center in New York City. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo in Silicon Valley. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 17th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal an...