Welcome!

Search Authors: Carmen Gonzalez, Lori MacVittie, Liz McMillan, Shelly Palmer, Lacey Thoms

Blog Feed Post

[2b2k] “In Over Our Heads” – My Simmons commencement address

On Friday, I had the tremendous honor of being awarded a Doctor of Letters degree from Simmons College, and giving the Commencement address at the Simmons graduate students’ ceremony.

Simmons is an inspiring place, and not only for its deep commitment to educating women. Being honored this way — especially along with Ruth Ellen Fitch, Madeleine M. Joullié, and Billie Jean King — made me very, very happy.

 


Thank you so much to Simmons College, President Drinan, and the Board of Trustees for this honor, which means the world to me. I’m just awed by it. Also, Professor Candy Schwartz and Dean Eileen Abels, a special thank you. And this honor is extra-special meaningful because my father-in-law, Marvin Geller, is here today, and his sister, Jeannie Geller Mason, was, as she called herself, a Simmons girl, class of 1940. Afterwards, Marvin will be happy to sing you the old “We are the girls of Simmons C” college song if you ask.

So, first, to the parents: I have been in your seat, and I know how proud – and maybe relieved – you are. So, congratulations to you. And to the students, it’s such an honor to be here with you to celebrate your being graduated from Simmons College, a school that takes seriously the privilege of helping its students not only to become educated experts, but to lead the next cohort in their disciplines and professions.

Now, as I say this, I know that some of you may be shaking your inner heads, because a commencement speaker is telling you about how bright your futures are, but maybe you have a little uncertainty about what will happen in your professions and with your career. That’s not only natural, it’s reasonable. But, some of you – I don’t know how many — may be feeling beyond that an uncertainty about your own abilities. You’re being officially certified with an advanced degree in your field, but you may not quite feel the sense of mastery you expected.

In other words, you feel the way I do now. And the way I did in 1979 when I got my doctorate in philosophy. I knew well enough the work of the guy I wrote my dissertation on, but I looked out at the field and knew just how little I knew about so much of it. And I looked at other graduates, and especially at the scholars and experts who had been teaching us, and I thought to myself, “They know so much more than I do.” I could fake it pretty well, but actually not all that well.

So, I want to reassure those of you who feel the way that I did and do, I want to reassure you that that feeling of not really knowing what you should, that feeling may stay with you forever. In fact, I hope it does — for your sake, for your profession, and for all of us.

But before explaining, I need to let you in on the secret: You do know enough. It’s like Gloria Steinem’s response, when she was forty, to people saying that she didn’t look forty. Steinem replied, “This is what forty looks like.” And this is what being a certified expert in your field feels like. Simmons knows what deserving your degree means, and its standards are quite high. So, congratulations. You truly earned this and deserve it.

But here’s why it’s good to get comfortable with always having a little lack of confidence. First, if you admit no self-doubt, you lose your impulse to learn. Second, you become a smug, know-it-all and no one likes you. Third, what’s even worse, is that you become a soldier in the army of ignorance. Your body language tells everyone else that their questions are a sign of weakness, which shuts down what should have been a space for learning.

The one skill I’ve truly mastered is asking stupid questions. And I don’t mean questions that I pretend are stupid but then, like Socrates, they show the folly of all those around me. No, they’re just dumb questions. Things I really should know by now. And quite often it turns out that I’m not the only one in the room with those questions. I’ve learned far more by being in over my head than by knowing what I’m talking about. And, as I’ll get to, we happen to be in the greatest time for being in over our heads in all of human history.

Let me give you just one quick example. In 1986 I became a marketing writer at a local tech startup called Interleaf that made text-and-graphic word processors. In 1986 that was a big deal, and what Interleaf was doing was waaaay over my head. So, I hung out with the engineers, and I asked the dumbest questions. What’s a font family? How can the spellchecker look up words as fast as you type them? When you fill a shape with say, purple, how does the purple know where to stop? Really basic. But because it was clear that I was a marketing guy who was genuinely interested in what the engineers were doing, they gave me a lot of time and an amazing education. Those were eight happy years being in over my head.

I’m still way over my head in the world of libraries, which are incredibly deep institutions. Compared to “normal” information technology, the data libraries deal with is amazingly profound and human. And librarians have been very generous in helping me learn just a small portion of what they know. Again, this is in part because they know my dumb questions are spurred by a genuine desire to understand what they’re doing, down to the details.

In fact, going down to the details is one very good way to make sure that you are continually over your head. We will never run out of details. The world’s just like that: there’s no natural end to how closely you can look at thing. And one thing I’ve learned is that everything is interesting if looked at at the appropriate level of detail.

Now, it used to be that you’d have to seek out places to plunge in over your head. But now, in the age of the Internets, all we have to do is stand still and the flood waters rise over our heads. We usually call this “information overload,” and we’re told to fear it. But I think that’s based on an old idea we need to get rid of.

Here’s what I mean. So, you know Flickr, the photo sharing site? If you go there and search for photos tagged “vista,” you’ll get two million photos, more vistas than you could look at if you made it your full time job.

If you go to Google and search for apple pie recipes, you’ll get over 1.3 million of them. Want to try them all out to find the best one. Not gonna happen.

If you go to Google Images and search for “cute cats,” you’ll get over seven million photos of the most adorable kittens ever, as well as some ads and porn, of course, because Internet.

So that’s two million vista photos. 1.3 million apple pie recipes. 7.6 million cute cat photos. We’re constantly warned about information overload, yet we never hear one word single word about the dangers of Vista Overload, Apple Pie Overload, or Cute Kitten overload. How have the media missed these overloads! It’s a scandal!

I think there’s actually a pretty clear reason why we pay no attention to these overloads. We only feel overloaded by that which we feel responsible for mastering. There’s no expectation that we’ll master vista photos, apple pie recipes, or photos of cute cats, so we feel no overload. But with information it’s different because we used to have so much less of it that back then mastery seemed possible. For example, in the old days if you watched the daily half hour broadcast news or spent twenty minutes with a newspaper, you had done your civic duty: you had kept up with The News. Now we can see before our eyes what an illusion that sense of mastery was. There’s too much happening on our diverse and too-interesting planet to master it, and we can see it all happening within our browsers.

The concept of Information Overload comes from that prior age, before we accepted what the Internet makes so clear: There is too, too much to know. As we accept that, the idea of mastery will lose its grip, We’ll stop feeling overloaded even though we’re confronted with exactly the same amount of information.

Now, I want to be careful because we’re here to congratulate you on having mastered your discipline. And grad school is a place where mastery still applies: in order to have a discipline — one that can talk with itself — institutions have to agree on a master-able set of ideas, knowledge, and skills that are required for your field. And that makes complete sense.

But, especially as the Internet becomes our dominant medium of ideas, knowledge, culture, and entertainment, we are all learning just how much there is that we don’t know and will never know.

And it’s not just the quantity of information that makes true mastery impossible in the Age of the Internet. It’s also what it’s doing to the domains we want to master — the topics and disciplines. In the Encyclopedia Britannica — remember that? — an article on a topic extends from the first word to the last, maybe with a few suggested “See also’s” at the end. The article’s job is to cover the topic in that one stretch of text. Wikipedia has different idea. At Wikipedia, the articles are often relatively short, but they typically have dozens or even hundreds of links. So rather than trying to get everything about, say, Shakespeare into a couple of thousand words, Wikipedia lets you click on links to other articles about what it mention — to Stratford-on-Avon, or iambic pentameter, or about the history of women in the theater. Shakespeare at Wikipedia, in other words, is a web of linked articles. Shakespeare on the Web is a web. And it seems to me that that webby structure actually is a more accurate reflection of the shape of knowledge: it’s an endless series of connected ideas and facts, limited by interest, not an article that starts here and ends there. In fact, I’d say that Shakespeare himself was a web, and so am I, and so are you.

But if topics and disciplines are webs, then they don’t have natural and clear edges. Where does the Shakespeare web end? Who decides if the article about, say, women in the theater is part of the Shakespeare web or not? These webs don’t have clearcut edges. But that means that we also can’t be nearly as clear about what it means to master Shakespeare. There’s always more. The very shape of the Web means we’re always in over our heads.

And just one more thing about these messy webs. They’re full of disagreement, contradiction, argument, differences in perspective. Just a few minutes on the Web reveals a fundamental truth: We don’t agree about anything. And we never will. My proof of that broad statement is all of human history. How do you master a field, even if you could define its edges, when the field doesn’t agree with itself?

So, the concept of mastery is tough in this Internet Age. But that’s just a more accurate reflection of the way it always was even if we couldn’t see it because we just didn’t have enough room to include every voice and every idea and every contradiction, and we didn’t have a way to link them so that you can go from one to another with the smallest possible motion of your hand: the shallow click of a mouse button.

The Internet has therefore revealed the truth of what the less confident among us already suspected: We’re all in over our heads. Forever. This isn’t a temporary swim in the deep end of the pool. Being in over our heads is the human condition.

The other side of this is that the world is far bigger, more complex, and more unfathomably interesting than our little brains can manage. If we can accept that, then we can happily be in over our heads forever…always a little worried that we really are supposed to know more than we do, but also, I hope, always willing to say that out loud. It’s the condition for learning from one another…

…And if the Internet has shown us how overwhelmed we are, it’s also teaching us how much we can learn from one another. In public. Acknowledging that we’re just humans, in a sea of endless possibility, within which we can flourish only in our shared and collaborative ignorance.

So, I know you’re prepared because I know the quality of the Simmons faculty, the vision of its leadership, and the dedication of its staff. I know the excellence of the education you’ve participated in. You’re ready to lead in your field. May that field always be about this high over your head — the depth at which learning occurs, curiosity is never satisfied, and we rely on one another’s knowledge, insight, and love.

Thank you.

Read the original blog entry...

More Stories By David Weinberger

David is the author of JOHO the blog (www.hyperorg.com/blogger). He is an independent marketing consultant and a frequent speaker at various conferences. "All I can promise is that I will be honest with you and never write something I don't believe in because someone is paying me as part of a relationship you don't know about. Put differently: All I'll hide are the irrelevancies."

@ThingsExpo Stories
Explosive growth in connected devices. Enormous amounts of data for collection and analysis. Critical use of data for split-second decision making and actionable information. All three are factors in making the Internet of Things a reality. Yet, any one factor would have an IT organization pondering its infrastructure strategy. How should your organization enhance its IT framework to enable an Internet of Things implementation? In his session at Internet of @ThingsExpo, James Kirkland, Chief Architect for the Internet of Things and Intelligent Systems at Red Hat, will describe how to revoluti...
The Internet of Things will greatly expand the opportunities for data collection and new business models driven off of that data. In her session at Internet of @ThingsExpo, Esmeralda Swartz, CMO of MetraTech, will discuss how for this to be effective you not only need to have infrastructure and operational models capable of utilizing this new phenomenon, but increasingly service providers will need to convince a skeptical public to participate. Get ready to show them the money! Speaker Bio: Esmeralda Swartz, CMO of MetraTech, has spent 16 years as a marketing, product management, and busin...
Samsung VP Jacopo Lenzi, who headed the company's recent SmartThings acquisition under the auspices of Samsung's Open Innovaction Center (OIC), answered a few questions we had about the deal. This interview was in conjunction with our interview with SmartThings CEO Alex Hawkinson. IoT Journal: SmartThings was developed in an open, standards-agnostic platform, and will now be part of Samsung's Open Innovation Center. Can you elaborate on your commitment to keep the platform open? Jacopo Lenzi: Samsung recognizes that true, accelerated innovation cannot be driven from one source, but requires a...
SYS-CON Events announced today that Red Hat, the world's leading provider of open source solutions, will exhibit at Internet of @ThingsExpo, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Red Hat is the world's leading provider of open source software solutions, using a community-powered approach to reliable and high-performing cloud, Linux, middleware, storage and virtualization technologies. Red Hat also offers award-winning support, training, and consulting services. As the connective hub in a global network of enterprises, partners, a...
P2P RTC will impact the landscape of communications, shifting from traditional telephony style communications models to OTT (Over-The-Top) cloud assisted & PaaS (Platform as a Service) communication services. The P2P shift will impact many areas of our lives, from mobile communication, human interactive web services, RTC and telephony infrastructure, user federation, security and privacy implications, business costs, and scalability. In his session at Internet of @ThingsExpo, Robin Raymond, Chief Architect at Hookflash Inc., will walk through the shifting landscape of traditional telephone a...
SYS-CON Events announced today that Matrix.org has been named “Silver Sponsor” of Internet of @ThingsExpo, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Matrix is an ambitious new open standard for open, distributed, real-time communication over IP. It defines a new approach for interoperable Instant Messaging and VoIP based on pragmatic HTTP APIs and WebRTC, and provides open source reference implementations to showcase and bootstrap the new standard. Our focus is on simplicity, security, and supporting the fullest feature set.
BSQUARE is a global leader of embedded software solutions. We enable smart connected systems at the device level and beyond that millions use every day and provide actionable data solutions for the growing Internet of Things (IoT) market. We empower our world-class customers with our products, services and solutions to achieve innovation and success. For more information, visit www.bsquare.com.
How do APIs and IoT relate? The answer is not as simple as merely adding an API on top of a dumb device, but rather about understanding the architectural patterns for implementing an IoT fabric. There are typically two or three trends: Exposing the device to a management framework Exposing that management framework to a business centric logic • Exposing that business layer and data to end users. This last trend is the IoT stack, which involves a new shift in the separation of what stuff happens, where data lives and where the interface lies. For instance, it’s a mix of architectural style...
SYS-CON Events announced today that SOA Software, an API management leader, will exhibit at SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. SOA Software is a leading provider of API Management and SOA Governance products that equip business to deliver APIs and SOA together to drive their company to meet its business strategy quickly and effectively. SOA Software’s technology helps businesses to accelerate their digital channels with APIs, drive partner adoption, monetize their assets, and achieve a...
From a software development perspective IoT is about programming "things," about connecting them with each other or integrating them with existing applications. In his session at @ThingsExpo, Yakov Fain, co-founder of Farata Systems and SuranceBay, will show you how small IoT-enabled devices from multiple manufacturers can be integrated into the workflow of an enterprise application. This is a practical demo of building a framework and components in HTML/Java/Mobile technologies to serve as a platform that can integrate new devices as they become available on the market.
SYS-CON Events announced today that Utimaco will exhibit at SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Utimaco is a leading manufacturer of hardware based security solutions that provide the root of trust to keep cryptographic keys safe, secure critical digital infrastructures and protect high value data assets. Only Utimaco delivers a general-purpose hardware security module (HSM) as a customizable platform to easily integrate into existing software solutions, embed business logic and build s...
Connected devices are changing the way we go about our everyday life, from wearables to driverless cars, to smart grids and entire industries revolutionizing business opportunities through smart objects, capable of two-way communication. But what happens when objects are given an IP-address, and we rely on that connection, sometimes with our lives? How do we secure those vast data infrastructures and safe-keep the privacy of sensitive information? This session will outline how each and every connected device can uphold a core root of trust via a unique cryptographic signature – a “bir...
Internet of @ThingsExpo Silicon Valley announced on Thursday its first 12 all-star speakers and sessions for its upcoming event, which will take place November 4-6, 2014, at the Santa Clara Convention Center in California. @ThingsExpo, the first and largest IoT event in the world, debuted at the Javits Center in New York City in June 10-12, 2014 with over 6,000 delegates attending the conference. Among the first 12 announced world class speakers, IBM will present two highly popular IoT sessions, which will take place November 4-6, 2014 at the Santa Clara Convention Center in Santa Clara, Calif...
Almost everyone sees the potential of Internet of Things but how can businesses truly unlock that potential. The key will be in the ability to discover business insight in the midst of an ocean of Big Data generated from billions of embedded devices via Systems of Discover. Businesses will also need to ensure that they can sustain that insight by leveraging the cloud for global reach, scale and elasticity.
WebRTC defines no default signaling protocol, causing fragmentation between WebRTC silos. SIP and XMPP provide possibilities, but come with considerable complexity and are not designed for use in a web environment. In his session at Internet of @ThingsExpo, Matthew Hodgson, technical co-founder of the Matrix.org, will discuss how Matrix is a new non-profit Open Source Project that defines both a new HTTP-based standard for VoIP & IM signaling and provides reference implementations.

SUNNYVALE, Calif., Oct. 20, 2014 /PRNewswire/ -- Spansion Inc. (NYSE: CODE), a global leader in embedded systems, today added 96 new products to the Spansion® FM4 Family of flexible microcontrollers (MCUs). Based on the ARM® Cortex®-M4F core, the new MCUs boast a 200 MHz operating frequency and support a diverse set of on-chip peripherals for enhanced human machine interfaces (HMIs) and machine-to-machine (M2M) communications. The rich set of periphera...

SYS-CON Events announced today that Aria Systems, the recurring revenue expert, has been named "Bronze Sponsor" of SYS-CON's 15th International Cloud Expo®, which will take place on November 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Aria Systems helps leading businesses connect their customers with the products and services they love. Industry leaders like Pitney Bowes, Experian, AAA NCNU, VMware, HootSuite and many others choose Aria to power their recurring revenue business and deliver exceptional experiences to their customers.
The Internet of Things (IoT) is going to require a new way of thinking and of developing software for speed, security and innovation. This requires IT leaders to balance business as usual while anticipating for the next market and technology trends. Cloud provides the right IT asset portfolio to help today’s IT leaders manage the old and prepare for the new. Today the cloud conversation is evolving from private and public to hybrid. This session will provide use cases and insights to reinforce the value of the network in helping organizations to maximize their company’s cloud experience.
The Internet of Things (IoT) is making everything it touches smarter – smart devices, smart cars and smart cities. And lucky us, we’re just beginning to reap the benefits as we work toward a networked society. However, this technology-driven innovation is impacting more than just individuals. The IoT has an environmental impact as well, which brings us to the theme of this month’s #IoTuesday Twitter chat. The ability to remove inefficiencies through connected objects is driving change throughout every sector, including waste management. BigBelly Solar, located just outside of Boston, is trans...
SYS-CON Events announced today that Matrix.org has been named “Silver Sponsor” of Internet of @ThingsExpo, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Matrix is an ambitious new open standard for open, distributed, real-time communication over IP. It defines a new approach for interoperable Instant Messaging and VoIP based on pragmatic HTTP APIs and WebRTC, and provides open source reference implementations to showcase and bootstrap the new standard. Our focus is on simplicity, security, and supporting the fullest feature set.