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Cognitive Computing Authors: Yeshim Deniz, Elizabeth White, Liz McMillan, Pat Romanski, Shelly Palmer

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Staples Makes More Technology Services Happen with EasyTech Total Support

Staples today announced its new Staples EasyTech Total Support plan, which provides consumers and small businesses with comprehensive technology services for both their new and old PCs, including upgrades, maintenance and installations. The service builds on Staples’ EasyTech program that launched in 2007, and helps customers make more happen with their devices.

Staples EasyTech Total Support ensures critical maintenance for PCs with one- and two- year plans that include virus removal, in-store diagnostics, in-store software installation, internet security and #1-rated SquareTrade Accident Protection Plans.* Additional services include Data Transfer, Microsoft Office and Premier PC Setup.

“Staples EasyTech Total Support helps customers maximize productivity through comprehensive service that keeps their technology up to date and running well,” said Conor Kearney, vice president, technology, Staples, Inc. “Small businesses can now cover their old PCs as well as new devices , and our great trade-in options let customers upgrade to new, high-performing computers easily and affordably.”

Staples EasyTech Total Support ensures customers are always up to date with their operating systems and virus protection. Staples is also offering customers who bring in any working Windows XP computer to $50 off instantly on a new PC purchase plus a free data transfer (now through May 26).

Staples also recently announced a new technology trade-in program that allows customers to recycle used technology products at their local Staples store and online in exchange for Staples eCash Cards. This program comes as part of Staples’ commitment to helping the planet recycle e-waste.

*Number one rating based on online review sites where multiple providers are rated and Square Trade is highest rated provider, including: Amazon, Google reviews, Trustpilot, Reseller Ratings, Nextag, and eBay seller ratings.

About Staples

Staples makes it easy to make more happen with more products and more ways to shop. Through its world-class retail, online and delivery capabilities, Staples lets customers shop however and whenever they want, whether it’s in-store, online or on mobile devices. Staples offers more products than ever, such as technology, facilities and breakroom supplies, furniture, safety supplies, medical supplies, and Copy and Print services. Staples also offers free shipping for Staples Rewards Members, in most cases overnight. Headquartered outside of Boston, Staples operates throughout North and South America, Europe, Asia, Australia and New Zealand. More information about Staples (SPLS) is available at www.staples.com.

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