Welcome!

Cognitive Computing Authors: William Schmarzo, Elizabeth White, Pat Romanski, Liz McMillan, Yeshim Deniz

Blog Feed Post

Cloud Computing, the NSA, and Why Businesses Should Care

Listen: as cloud computing consultants, we drink the cloud computing koolaid. We’ve implemented cloud-based software for businesses of all sizes, across just about every industry. We’ve seen it revolutionize how businesses work.

We’ve also seen security become a very real and increasingly serious concern.

Don’t worry, it’s safe!

When we first began showing cloud-based software to clients, the idea of storing your data remotely was a new concept. Like clockwork, clients were all concerned about security. Is my data safe? What happens if the software company folds? Can we be hacked?

cloud securityLike good cloud computing consultants everywhere, we’d listen, smile, shake our heads, and explain why clients needn’t worry, how storing your data on 3rd party servers was safer than storing it locally, how Google had armed guards.

And that was all true. In many ways, top-of-class cloud-based software tools do deliver top-notch security.

But in other ways, those early clients had prescient concerns. The shift to cloud computing has – in subtle and not-so-subtle ways – followed a fundamental shift in data and how we think of property writ large.

Lets rewind….

Software-as-a-pain-in-the-ass (SAPAS)

Before Salesforce, before Google, there were local servers and hard drives. If businesses used software (and that’s a big “if”), they had it installed locally, on-site, on their own computers or servers. Barbaric, I know.

This had major disadvantages: accessing your programs if you weren’t at the office was a pain. Syncing data between workstations was a nightmare. Collaborating in real time without overwriting was impossible.

Then there were the bills. Typically, companies paid third-party consultants like us huge retainers to maintain servers, push updates, and install patches. The value-add of those consultants was technical – they operated as IT janitors, doing the dirty work that no one else wanted or knew how to. Inexplicably, this is still a viable business model.

But for many businesses, cloud computing changed all that.

Enter the cloud

With cloud computing, businesses didn’t have to worry about maintaining anything. Sign up for an account and you’re done: the vendor does all the dirty work, no middle-man necessary. Just you, your data, and your sweet, innocent software.

Other advantages followed. Because vendors no longer relied on resellers for sales, the market was flooded with new software options – and increased competition meant better, cheaper products. And because the cloud affords technical advantages (such as integrations), the feature-set deepened. What could possibly go wrong?

The fight for your data

As many, many observers predicted, data privacy and security is today a major concern for businesses. This fact is highlighted by recent revelations about the NSA’s writing backdoors into consumer software, and Target losing credit card data on tens of millions of its customers.

Used to be, we didn’t care much about that stuff. It won’t happen to you.

business hackerBut the reality is, something major has happened. Most businesses don’t have technical control of at least some – if not all – of their data anymore. Their banking data, their client data, their sales data, their documents and records – for millions of businesses, that stuff is stored on anonymous data servers and leased back.

Now, I’m not saying that’s an inherently bad thing. And it’s still true, for most businesses, that their data is safer (in some ways) now than it was when it was recorded on some dusty Exchange server in the closet.

But it’s also true that vendors, businesses, and consultants all need to do a better job of being honest about the state of software security. Too many vendors say “we use bank-grade encryption” and leave it at that. Too many clients aren’t asking the right questions. And too many consultants just don’t care.

A better way

By definition, cloud computing means a loss of some control. A relinquishing of technical reigns in return for better products. That’s just a fact.

But that doesn’t mean we can’t demand more.

Vendors should have transparent security outlines, where it’s 100% clear where your data is, what they’re doing with it, how it’s protected, and what they plan to do when something goes wrong.

Businesses should demand more. When vendors or consultants don’t address security, they should force the issue – and don’t accept anyone rolling their eyes.

Consultants should care more. They should know about SSL vs TSL; the difference between hashing and encryption; the strengths and limitations of multi-factor authentication.

This stuff is stressful to think about, but it’s super important. We’ve never had a client or a vendor suffer a data breach, but we also know it’s a lottery – and it’s up to us (and you) to mitigate risks.

VM Associates is a New York City cloud computing consulting firm. We help companies transition into newer, better, smarter software. Contact us to talk about your business, the cloud, and how we might help.

The post Cloud Computing, the NSA, and Why Businesses Should Care appeared first on VM Associates.

Read the original blog entry...

More Stories By Chris Bliss

Chris Bliss works at VM Associates, an end-user consultancy for businesses looking to move to the cloud from pre-existing legacy systems.

@ThingsExpo Stories
It is of utmost importance for the future success of WebRTC to ensure that interoperability is operational between web browsers and any WebRTC-compliant client. To be guaranteed as operational and effective, interoperability must be tested extensively by establishing WebRTC data and media connections between different web browsers running on different devices and operating systems. In his session at WebRTC Summit at @ThingsExpo, Dr. Alex Gouaillard, CEO and Founder of CoSMo Software, presented ...
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, whic...
Coca-Cola’s Google powered digital signage system lays the groundwork for a more valuable connection between Coke and its customers. Digital signs pair software with high-resolution displays so that a message can be changed instantly based on what the operator wants to communicate or sell. In their Day 3 Keynote at 21st Cloud Expo, Greg Chambers, Global Group Director, Digital Innovation, Coca-Cola, and Vidya Nagarajan, a Senior Product Manager at Google, discussed how from store operations and ...
In his session at 21st Cloud Expo, Carl J. Levine, Senior Technical Evangelist for NS1, will objectively discuss how DNS is used to solve Digital Transformation challenges in large SaaS applications, CDNs, AdTech platforms, and other demanding use cases. Carl J. Levine is the Senior Technical Evangelist for NS1. A veteran of the Internet Infrastructure space, he has over a decade of experience with startups, networking protocols and Internet infrastructure, combined with the unique ability to it...
Gemini is Yahoo’s native and search advertising platform. To ensure the quality of a complex distributed system that spans multiple products and components and across various desktop websites and mobile app and web experiences – both Yahoo owned and operated and third-party syndication (supply), with complex interaction with more than a billion users and numerous advertisers globally (demand) – it becomes imperative to automate a set of end-to-end tests 24x7 to detect bugs and regression. In th...
"Space Monkey by Vivent Smart Home is a product that is a distributed cloud-based edge storage network. Vivent Smart Home, our parent company, is a smart home provider that places a lot of hard drives across homes in North America," explained JT Olds, Director of Engineering, and Brandon Crowfeather, Product Manager, at Vivint Smart Home, in this SYS-CON.tv interview at @ThingsExpo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
"Cloud Academy is an enterprise training platform for the cloud, specifically public clouds. We offer guided learning experiences on AWS, Azure, Google Cloud and all the surrounding methodologies and technologies that you need to know and your teams need to know in order to leverage the full benefits of the cloud," explained Alex Brower, VP of Marketing at Cloud Academy, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clar...
"MobiDev is a software development company and we do complex, custom software development for everybody from entrepreneurs to large enterprises," explained Alan Winters, U.S. Head of Business Development at MobiDev, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
SYS-CON Events announced today that CrowdReviews.com has been named “Media Sponsor” of SYS-CON's 22nd International Cloud Expo, which will take place on June 5–7, 2018, at the Javits Center in New York City, NY. CrowdReviews.com is a transparent online platform for determining which products and services are the best based on the opinion of the crowd. The crowd consists of Internet users that have experienced products and services first-hand and have an interest in letting other potential buye...
"There's plenty of bandwidth out there but it's never in the right place. So what Cedexis does is uses data to work out the best pathways to get data from the origin to the person who wants to get it," explained Simon Jones, Evangelist and Head of Marketing at Cedexis, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
"IBM is really all in on blockchain. We take a look at sort of the history of blockchain ledger technologies. It started out with bitcoin, Ethereum, and IBM evaluated these particular blockchain technologies and found they were anonymous and permissionless and that many companies were looking for permissioned blockchain," stated René Bostic, Technical VP of the IBM Cloud Unit in North America, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Conventi...
WebRTC is great technology to build your own communication tools. It will be even more exciting experience it with advanced devices, such as a 360 Camera, 360 microphone, and a depth sensor camera. In his session at @ThingsExpo, Masashi Ganeko, a manager at INFOCOM Corporation, introduced two experimental projects from his team and what they learned from them. "Shotoku Tamago" uses the robot audition software HARK to track speakers in 360 video of a remote party. "Virtual Teleport" uses a multip...
SYS-CON Events announced today that Telecom Reseller has been named “Media Sponsor” of SYS-CON's 22nd International Cloud Expo, which will take place on June 5-7, 2018, at the Javits Center in New York, NY. Telecom Reseller reports on Unified Communications, UCaaS, BPaaS for enterprise and SMBs. They report extensively on both customer premises based solutions such as IP-PBX as well as cloud based and hosted platforms.
SYS-CON Events announced today that Evatronix will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Evatronix SA offers comprehensive solutions in the design and implementation of electronic systems, in CAD / CAM deployment, and also is a designer and manufacturer of advanced 3D scanners for professional applications.
Leading companies, from the Global Fortune 500 to the smallest companies, are adopting hybrid cloud as the path to business advantage. Hybrid cloud depends on cloud services and on-premises infrastructure working in unison. Successful implementations require new levels of data mobility, enabled by an automated and seamless flow across on-premises and cloud resources. In his general session at 21st Cloud Expo, Greg Tevis, an IBM Storage Software Technical Strategist and Customer Solution Architec...
To get the most out of their data, successful companies are not focusing on queries and data lakes, they are actively integrating analytics into their operations with a data-first application development approach. Real-time adjustments to improve revenues, reduce costs, or mitigate risk rely on applications that minimize latency on a variety of data sources. In his session at @BigDataExpo, Jack Norris, Senior Vice President, Data and Applications at MapR Technologies, reviewed best practices to ...
An increasing number of companies are creating products that combine data with analytical capabilities. Running interactive queries on Big Data requires complex architectures to store and query data effectively, typically involving data streams, an choosing efficient file format/database and multiple independent systems that are tied together through custom-engineered pipelines. In his session at @BigDataExpo at @ThingsExpo, Tomer Levi, a senior software engineer at Intel’s Advanced Analytics gr...
When talking IoT we often focus on the devices, the sensors, the hardware itself. The new smart appliances, the new smart or self-driving cars (which are amalgamations of many ‘things’). When we are looking at the world of IoT, we should take a step back, look at the big picture. What value are these devices providing? IoT is not about the devices, it’s about the data consumed and generated. The devices are tools, mechanisms, conduits. In his session at Internet of Things at Cloud Expo | DXWor...
Everything run by electricity will eventually be connected to the Internet. Get ahead of the Internet of Things revolution. In his session at @ThingsExpo, Akvelon expert and IoT industry leader Sergey Grebnov provided an educational dive into the world of managing your home, workplace and all the devices they contain with the power of machine-based AI and intelligent Bot services for a completely streamlined experience.
SYS-CON Events announced today that Synametrics Technologies will exhibit at SYS-CON's 22nd International Cloud Expo®, which will take place on June 5-7, 2018, at the Javits Center in New York, NY. Synametrics Technologies is a privately held company based in Plainsboro, New Jersey that has been providing solutions for the developer community since 1997. Based on the success of its initial product offerings such as WinSQL, Xeams, SynaMan and Syncrify, Synametrics continues to create and hone inn...