|By Jeremy Thake||
|February 18, 2013 08:00 AM EST||
If you missed any previous part of this series, you can read them here.
In the series so far, we've talked about how accountability, quality, appropriateness and restrictions have all been key drivers for why we need to focus on governance for Microsoft SharePoint within our organizations.
To continue this series, I want to focus on another key area called Discoverability. What does this term mean? It is the quality of the content being discoverable (able to find information) within SharePoint. Unfortunately, this also happens to be one of the biggest pains within organizations today.
Now, you would think with an enterprise search engine, managed metadata service application, content types with site columns, and versioning that this wouldn't be so difficult. In reality, however, it can often make this harder than just searching on a file system because the search crawlers do such a good job of surfacing everything!
The biggest problem with search surfacing everything is that old data comes up in the search and, as discussed in my post on restrictions, unsecured data also bubbles up to the surface and creates noise to users who shouldn't see it.
Unfortunately, although managed metadata is great when applied to list items, it also produces an unfair rating if list items are not using the metadata or appearing when search filters are applied. Unless you enforce managed metadata as a required field on list items, this unbalance will always occur. Don't think that your job stops at putting a red star next to the managed metadata field, either: Even if you enforce required field entries, users can just add one term and others may add ten terms, thereby keeping the same type of imbalance.
Another common issue comes into play when the enterprise search within SharePoint is enabled and crawls all content without any parameters. It is essential that you "tune" the configuration with the use of scopes, keywords, and exclusions in order to make results more relevant.
As with any document repository, often there are duplicate documents in various locations where people accountable for content have placed it in the incorrect location in the information architecture. Although the search results page is smart enough to remove EXACT duplicates, if there a few versions littered around the farm, this will produce duplicate results as well.
When I go out and work with customers on this issue, they are always after the silver bullet. Unfortunately, this just isn't an easy problem to solve. Here are some of the things that I've seen customers doing using native SharePoint functionality in order to improve discoverability:
- Information architecture planning - As I've already stressed in this post - as well as others - planning the appropriate structure for site collections, sub sites, lists, and libraries is very important.
- Management metadata taxonomies - The best way to get up and running with managed metadata is to provide one taxonomy for users, and then educate them on the power of it for discoverability. The easiest way to demonstrate this is the search refiners during search results that allow you to narrow your search by terms.
- Tuning search - As discussed, tuning the search can involve various configurations. The best approach to this is identifying key search use cases and customizing results pages specifically for them with requisite scopes and targeted advanced search fields. People search is a good out-of-the-box example of this.
Michael Pisarek also discusses some great points on search governance on his blog, and I recommend checking out his post. If you are not already subscribed to the SharePointPodShow.com I'd highly recommend doing so, as they did a great podcast on search with Josh Noble that is well worth a listen.
SYS-CON Events announced today that Gridstore™, the leader in hyper-converged infrastructure purpose-built to optimize Microsoft workloads, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Gridstore™ is the leader in hyper-converged infrastructure purpose-built for Microsoft workloads and designed to accelerate applications in virtualized environments. Gridstore’s hyper-converged infrastructure is the industry’s first all flash version of HyperConverged Appliances that include both compute and storag...
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The 3rd International @ThingsExpo, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that it is now accepting Keynote Proposals. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devices - computers, smartphones, tablets, and sensors - connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades.
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"There is a natural synchronization between the business models, the IoT is there to support ,” explained Brendan O'Brien, Co-founder and Chief Architect of Aria Systems, in this SYS-CON.tv interview at the 15th International Cloud Expo®, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
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The Internet of Things promises to transform businesses (and lives), but navigating the business and technical path to success can be difficult to understand. In his session at @ThingsExpo, Sean Lorenz, Technical Product Manager for Xively at LogMeIn, demonstrated how to approach creating broadly successful connected customer solutions using real world business transformation studies including New England BioLabs and more.
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The Internet of Things will greatly expand the opportunities for data collection and new business models driven off of that data. In her session at @ThingsExpo, Esmeralda Swartz, CMO of MetraTech, discussed how for this to be effective you not only need to have infrastructure and operational models capable of utilizing this new phenomenon, but increasingly service providers will need to convince a skeptical public to participate. Get ready to show them the money!
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WebRTC defines no default signaling protocol, causing fragmentation between WebRTC silos. SIP and XMPP provide possibilities, but come with considerable complexity and are not designed for use in a web environment. In his session at @ThingsExpo, Matthew Hodgson, technical co-founder of the Matrix.org, discussed how Matrix is a new non-profit Open Source Project that defines both a new HTTP-based standard for VoIP & IM signaling and provides reference implementations.
Dec. 24, 2014 12:30 PM EST Reads: 1,754
How do APIs and IoT relate? The answer is not as simple as merely adding an API on top of a dumb device, but rather about understanding the architectural patterns for implementing an IoT fabric. There are typically two or three trends: Exposing the device to a management framework Exposing that management framework to a business centric logic Exposing that business layer and data to end users. This last trend is the IoT stack, which involves a new shift in the separation of what stuff happens, where data lives and where the interface lies. For instance, it's a mix of architectural styles ...
Dec. 24, 2014 12:30 PM EST Reads: 1,917
The definition of IoT is not new, in fact it’s been around for over a decade. What has changed is the public's awareness that the technology we use on a daily basis has caught up on the vision of an always on, always connected world. If you look into the details of what comprises the IoT, you’ll see that it includes everything from cloud computing, Big Data analytics, “Things,” Web communication, applications, network, storage, etc. It is essentially including everything connected online from hardware to software, or as we like to say, it’s an Internet of many different things. The difference ...
Dec. 24, 2014 12:00 PM EST Reads: 2,117
The Internet of Things is tied together with a thin strand that is known as time. Coincidentally, at the core of nearly all data analytics is a timestamp. When working with time series data there are a few core principles that everyone should consider, especially across datasets where time is the common boundary. In his session at Internet of @ThingsExpo, Jim Scott, Director of Enterprise Strategy & Architecture at MapR Technologies, discussed single-value, geo-spatial, and log time series data. By focusing on enterprise applications and the data center, he will use OpenTSDB as an example t...
Dec. 24, 2014 12:00 PM EST Reads: 2,066
An entirely new security model is needed for the Internet of Things, or is it? Can we save some old and tested controls for this new and different environment? In his session at @ThingsExpo, New York's at the Javits Center, Davi Ottenheimer, EMC Senior Director of Trust, reviewed hands-on lessons with IoT devices and reveal a new risk balance you might not expect. Davi Ottenheimer, EMC Senior Director of Trust, has more than nineteen years' experience managing global security operations and assessments, including a decade of leading incident response and digital forensics. He is co-author of t...
Dec. 24, 2014 11:45 AM EST Reads: 2,198
DevOps Summit 2015 New York, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that it is now accepting Keynote Proposals. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long development cycles that produce software that is obsolete at launch. DevOps may be disruptive, but it is essential.
Dec. 24, 2014 11:30 AM EST Reads: 1,593
Scott Jenson leads a project called The Physical Web within the Chrome team at Google. Project members are working to take the scalability and openness of the web and use it to talk to the exponentially exploding range of smart devices. Nearly every company today working on the IoT comes up with the same basic solution: use my server and you'll be fine. But if we really believe there will be trillions of these devices, that just can't scale. We need a system that is open a scalable and by using the URL as a basic building block, we open this up and get the same resilience that the web enjoys.
Dec. 24, 2014 11:00 AM EST Reads: 1,979
The Internet of Things will put IT to its ultimate test by creating infinite new opportunities to digitize products and services, generate and analyze new data to improve customer satisfaction, and discover new ways to gain a competitive advantage across nearly every industry. In order to help corporate business units to capitalize on the rapidly evolving IoT opportunities, IT must stand up to a new set of challenges. In his session at @ThingsExpo, Jeff Kaplan, Managing Director of THINKstrategies, will examine why IT must finally fulfill its role in support of its SBUs or face a new round of...
Dec. 24, 2014 11:00 AM EST Reads: 1,686
The 3rd International Internet of @ThingsExpo, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that its Call for Papers is now open. The Internet of Things (IoT) is the biggest idea since the creation of the Worldwide Web more than 20 years ago.
Dec. 24, 2014 11:00 AM EST Reads: 2,027
The security devil is always in the details of the attack: the ones you've endured, the ones you prepare yourself to fend off, and the ones that, you fear, will catch you completely unaware and defenseless. The Internet of Things (IoT) is nothing if not an endless proliferation of details. It's the vision of a world in which continuous Internet connectivity and addressability is embedded into a growing range of human artifacts, into the natural world, and even into our smartphones, appliances, and physical persons. In the IoT vision, every new "thing" - sensor, actuator, data source, data con...
Dec. 24, 2014 10:45 AM EST Reads: 2,234
Connected devices and the Internet of Things are getting significant momentum in 2014. In his session at Internet of @ThingsExpo, Jim Hunter, Chief Scientist & Technology Evangelist at Greenwave Systems, examined three key elements that together will drive mass adoption of the IoT before the end of 2015. The first element is the recent advent of robust open source protocols (like AllJoyn and WebRTC) that facilitate M2M communication. The second is broad availability of flexible, cost-effective storage designed to handle the massive surge in back-end data in a world where timely analytics is e...
Dec. 24, 2014 10:45 AM EST Reads: 1,811
Dec. 24, 2014 08:00 AM EST Reads: 7,067
Explosive growth in connected devices. Enormous amounts of data for collection and analysis. Critical use of data for split-second decision making and actionable information. All three are factors in making the Internet of Things a reality. Yet, any one factor would have an IT organization pondering its infrastructure strategy. How should your organization enhance its IT framework to enable an Internet of Things implementation? In his session at Internet of @ThingsExpo, James Kirkland, Chief Architect for the Internet of Things and Intelligent Systems at Red Hat, described how to revolutioniz...
Dec. 24, 2014 07:15 AM EST Reads: 2,136
P2P RTC will impact the landscape of communications, shifting from traditional telephony style communications models to OTT (Over-The-Top) cloud assisted & PaaS (Platform as a Service) communication services. The P2P shift will impact many areas of our lives, from mobile communication, human interactive web services, RTC and telephony infrastructure, user federation, security and privacy implications, business costs, and scalability. In his session at @ThingsExpo, Robin Raymond, Chief Architect at Hookflash, will walk through the shifting landscape of traditional telephone and voice services ...
Dec. 24, 2014 05:30 AM EST Reads: 2,075
There's Big Data, then there's really Big Data from the Internet of Things. IoT is evolving to include many data possibilities like new types of event, log and network data. The volumes are enormous, generating tens of billions of logs per day, which raise data challenges. Early IoT deployments are relying heavily on both the cloud and managed service providers to navigate these challenges. In her session at Big Data Expo®, Hannah Smalltree, Director at Treasure Data, discussed how IoT, Big Data and deployments are processing massive data volumes from wearables, utilities and other machines...
Dec. 24, 2014 04:00 AM EST Reads: 2,160