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Cognitive Computing Authors: Elizabeth White, Liz McMillan, Yeshim Deniz, Shelly Palmer, Rajeev Kozhikkattuthodi

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Website Performance Tool Monitors User Experience in All Major Browsers

AlertSite, the industry leading website performance monitoring tool by SmartBear Software, now supports playback of its Web recorder, DéjàClick™, for the Google Chrome Web browser due to customer demand. AlertSite has been helping businesses ensure that each user’s online experience is of the highest quality – whether using Mozilla Firefox, Microsoft Internet Explorer and now Google Chrome – for both Web page monitoring as well as multi-step Web transactions. AlertSite monitored more than 1.3 billion Web pages in 2012.

“Delivering high-quality experiences to online visitors using all major browsers is an absolute imperative today, and SmartBear makes it easy and straight-forward to understand both functional website availability and Web performance via Chrome as well as Internet Explorer and Firefox,” said Ken Godskind, VP Monitoring Services at SmartBear. “This recent upgrade with AlertSite represents what is happening with the use of browsers in the market today. Regardless of the browser used, AlertSite provides businesses with the valuable insight into the online experiences of their users."

Browser statistics and trends show that Google's Chrome has grown by more than 25 percent globally, and among the more technically savvy is approaching 50 percent penetration. Customer-facing business processes working at an optimum level across all browsers is critical to the success of an organization. It’s not sufficient that websites simply work – they have to be fast.

AlertSite's DéjàClick, launched in 2006, was the first ever inside-the-browser Web performance monitoring technology. DéjàClick automatically builds testing scripts by following users' clicks to define monitoring scenarios. Now a single scenario recording can be used to measure performance in all of the major Web browsers.

About SmartBear Software

More than one million developers, testers and operations professionals use SmartBear tools to ensure the quality and performance of their desktop, mobile, Web and cloud-based applications. SmartBear products are easy to use and deploy, are affordable and available for trial at the website. Learn more about SmartBear, the company’s award-winning tools or join the active user community at http://www.smartbear.com, on Facebook or follow us on Twitter @smartbear or Google+.

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