Welcome!

Cognitive Computing Authors: Pat Romanski, Yeshim Deniz, Elizabeth White, Zakia Bouachraoui, Liz McMillan

News Feed Item

Amdocs Wins Telecom Asia's 2012 Readers' Choice "Vendor of the Year" Awards in Customer Experience Innovation, BSS Product Advancement and Managed Services

Amdocs awarded "BSS Vendor of the Year", "Customer Experience Management Innovation of the Year" and "Managed Support Services Vendor of the Year"

ST. LOUIS, Jan. 24, 2013 /PRNewswire/ -- Amdocs, the leading provider of customer experience systems and services, today announced that it has been named Asia Pacific's "BSS Vendor of the Year", "Customer Experience Management Innovation of the Year" and "Managed Support Services Vendor of the Year" in Telecom Asia's 2012 Readers' Choice Awards.  This is the fourth consecutive year that Amdocs has received awards for product leadership from this forum. Telecom Asia is a leading online information source for telecom companies and professionals across Asia Pacific.

(Logo: http://photos.prnewswire.com/prnh/20120722/NY44154LOGO )

The Readers' Choice Awards are held annually to recognize technology innovation and industry contributions made by top communication vendors operating in Asia Pacific. Nominations were made by analysts and consultants, with the final vote given to Telecom Asia's online subscriber base of service provider executives across Asia Pacific.

"In receiving these three awards, Amdocs has been recognized by our voting readership of local telecommunication executives not only as an innovator and major contributor to technological advancement but also as a leading managed services provider," said Joseph Waring, Telecom Asia group editor. "The fact that Amdocs has won the BSS award four years in a row is a real testament to Amdocs' industry leadership and the role it has established as a trusted adviser to service providers in Asia Pacific."

"We are able to offer service providers solutions that address their key objectives of simplifying the customer experience, staying ahead of the competition, acquiring new capabilities to offer and monetize new services, and streamlining processes and systems to be more efficient," said Rebecca Prudhomme, Amdocs vice president for product and solutions marketing. "We have more than 7,000 experts located in Asia Pacific, which demonstrates our commitment and ability to effectively support the business needs of our customers in this region."

Examples of how Amdocs is supporting local service providers:

  • At Globe Telecom in the Philippines Amdocs is delivering a project under a seven-year managed services engagement for the transformation and continuous improvement of Globe Telecom's BSS and enterprise data warehouse in order to support Globe's objective to provide a new level of personalized customer experience.
  • At Reliance Communications, India's third-largest broadband and telecommunications company, Amdocs recently performed an upgrade of the Amdocs customer management solution used by Reliance to provide enhanced customer care to its 150 million subscribers.

Amdocs continues to lead the communications market with the launch of new solutions, including the following announced in 2012:

Other industry accolades received by Amdocs in 2012 include:

Supporting Resources

About Amdocs

For more than 30 years, Amdocs has ensured service providers' success and embraced their biggest challenges. To win in the connected world, service providers rely on Amdocs to simplify the customer experience, harness the data explosion, stay ahead with new services and improve operational efficiency. The global company uniquely combines a market-leading BSS, OSS and network control product portfolio with value-driven professional services and managed services operations. With revenue of $3.2 billion in fiscal 2012, Amdocs and its 20,000 employees serve customers in more than 60 countries.

Amdocs: Embrace Challenge, Experience Success.

For more information, visit Amdocs at www.amdocs.com.

Amdocs' Forward-Looking Statement

This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2012 filed on December 11, 2012.

SOURCE Amdocs

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

IoT & Smart Cities Stories
With 10 simultaneous tracks, keynotes, general sessions and targeted breakout classes, @CloudEXPO and DXWorldEXPO are two of the most important technology events of the year. Since its launch over eight years ago, @CloudEXPO and DXWorldEXPO have presented a rock star faculty as well as showcased hundreds of sponsors and exhibitors! In this blog post, we provide 7 tips on how, as part of our world-class faculty, you can deliver one of the most popular sessions at our events. But before reading...
If a machine can invent, does this mean the end of the patent system as we know it? The patent system, both in the US and Europe, allows companies to protect their inventions and helps foster innovation. However, Artificial Intelligence (AI) could be set to disrupt the patent system as we know it. This talk will examine how AI may change the patent landscape in the years to come. Furthermore, ways in which companies can best protect their AI related inventions will be examined from both a US and...
Poor data quality and analytics drive down business value. In fact, Gartner estimated that the average financial impact of poor data quality on organizations is $9.7 million per year. But bad data is much more than a cost center. By eroding trust in information, analytics and the business decisions based on these, it is a serious impediment to digital transformation.
Digital Transformation: Preparing Cloud & IoT Security for the Age of Artificial Intelligence. As automation and artificial intelligence (AI) power solution development and delivery, many businesses need to build backend cloud capabilities. Well-poised organizations, marketing smart devices with AI and BlockChain capabilities prepare to refine compliance and regulatory capabilities in 2018. Volumes of health, financial, technical and privacy data, along with tightening compliance requirements by...
DXWorldEXPO LLC, the producer of the world's most influential technology conferences and trade shows has announced the 22nd International CloudEXPO | DXWorldEXPO "Early Bird Registration" is now open. Register for Full Conference "Gold Pass" ▸ Here (Expo Hall ▸ Here)
@DevOpsSummit at Cloud Expo, taking place November 12-13 in New York City, NY, is co-located with 22nd international CloudEXPO | first international DXWorldEXPO and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time t...
CloudEXPO New York 2018, colocated with DXWorldEXPO New York 2018 will be held November 11-13, 2018, in New York City and will bring together Cloud Computing, FinTech and Blockchain, Digital Transformation, Big Data, Internet of Things, DevOps, AI, Machine Learning and WebRTC to one location.
The best way to leverage your Cloud Expo presence as a sponsor and exhibitor is to plan your news announcements around our events. The press covering Cloud Expo and @ThingsExpo will have access to these releases and will amplify your news announcements. More than two dozen Cloud companies either set deals at our shows or have announced their mergers and acquisitions at Cloud Expo. Product announcements during our show provide your company with the most reach through our targeted audiences.
Machine Learning helps make complex systems more efficient. By applying advanced Machine Learning techniques such as Cognitive Fingerprinting, wind project operators can utilize these tools to learn from collected data, detect regular patterns, and optimize their own operations. In his session at 18th Cloud Expo, Stuart Gillen, Director of Business Development at SparkCognition, discussed how research has demonstrated the value of Machine Learning in delivering next generation analytics to impr...
The challenges of aggregating data from consumer-oriented devices, such as wearable technologies and smart thermostats, are fairly well-understood. However, there are a new set of challenges for IoT devices that generate megabytes or gigabytes of data per second. Certainly, the infrastructure will have to change, as those volumes of data will likely overwhelm the available bandwidth for aggregating the data into a central repository. Ochandarena discusses a whole new way to think about your next...