Welcome!

Cognitive Computing Authors: Yeshim Deniz, William Schmarzo, Elizabeth White, Jason Bloomberg, Kevin Jackson

News Feed Item

Future of Communication 2020 - Telco & OTT communication - Market forecasts

NEW YORK, Jan. 16, 2013 /PRNewswire/ -- Reportlinker.com announces that a new market research report is available in its catalogue:

Future of Communication 2020 - Telco & OTT communication - Market forecasts

http://www.reportlinker.com/p01083638/Future-of-Communication-2020---Tel...

Communication being ubiquitious and IP-based solutions taking increasingly a bigger part in it, this market still remains essential despite decreasing revenues.

This report provides analyses on quantitative changes until 2020, in terms of usages and revenues. It also describes the latest trends, the re-positioning of telcos in an OTT world.

Key Questions

• What will be the key trends in communication by 2020? Will the total revenue pie of communication shrink or grow?

• How are telco margins evolving for communication? Simple substitution from fixed to mobile or revenue loss?

• In terms of usages, how will communication services evolve until 2020? What about OTT VoIP & SMS?

• What are the impacts of new technologies such as WebRTC or RCSe?

• Can telcos recover their territory from OTT players? Moreover, how much territory are they really losing, if any?

Contents

1. Executive Summary . 7

1.1. The six key trends shaping the market 81.2. Key developments in usage of communication services 91.3. The quantification of the communication market . 10

2. Methodology 12

3. Communication 2020 in figures 14

3.1. Key usage developments by 2020 14

3.1.1. Mobile users still much more dominant than OTT VoIP users 14

3.1.2. Messaging users of both telcos and OTTs expected to grow 15

3.1.3. Number of SMS sent still set to grow, but OTT messages are rapidly catching up16

3.2. The quantification of communication revenue by 2020 . 18

3.2.1. Overall communication services market expected to see very slight decline over

eight years from 2012 to 2020 18

3.2.2. Increase in mobile communication revenues cannot compensate for the decline in

fixed communication revenues . 20

3.2.3. Increase in telco messaging revenues cannot compensate for the decline in telco

voice revenues . 24

3.2.4. OTT communication revenues cannot compensate for decline in telco

communication revenues . 28

4. The six key trends in communication . 32

4.1. The aggregation of communication types 32

4.1.1. Introduction . 32

4.1.2. Facebook . 32

4.1.3. Google 34

4.1.4. WhatsApp 35

4.1.5. Apple . 35

4.1.6. Operators . 36

4.2. Beyond traditional communication for telcos 37

4.2.1. Introduction . 37

4.2.2. Operators providing their own OTT service 37

4.2.3. Partnerships between OTT and operators 39

4.2.4. joyn (RCSe) 40

4.3. Voice and messaging becoming a telco commodity 43

4.3.1. Introduction . 43

4.3.2. Mobile voice and messaging offered in abundance 43

4.3.3. Fixed voice and Internet access also unlimited 44

4.3.4. Bundling it all for an even cheaper experience . 45

4.4. Mobile data and WiFi makes strong case for OTTs 46

4.4.1. Introduction . 46

4.4.2. Unlimited mobile data still rare 46

4.4.3. WiFi over mobile allows unlimited OTT communication including video 47

4.5. The rise of video communication . 48

4.5.1. Introduction . 48

4.5.2. Telco video communications . 48

4.5.3. OTT video communications 48

4.6. Genuinely free OTT offers in exchange of user data . 52

4.6.1. Introduction . 52

4.6.2. Free or low-cost OTT services 52

4.6.3. Advertising and data usage 53

Tables

Table 1: Communication providers aggregating communication types . 8

Table 2: Communication providers aggregating communication types 32

Figures

Figure 1: Fixed telephony lines, mobile subscriptions and OTT VoIP users forecast, USA, 2012-

2020 . 9

Figure 2: Number of messages sent forecast by type, EU5, 2012-2020 . 10

Figure 3: Total communication revenue forecast by market segment, EU5 2012-2020 10

Figure 4: Telco revenue forecast by market segment, EU5, 2012-2020 . 11

Figure 5: Fixed telephony lines, mobile subscriptions and OTT VoIP users forecast, USA, 2012-

2020 14

Figure 6: Fixed telephony lines, mobile subscriptions and OTT VoIP users forecast, EU5, 2012-

2020 15

Figure 7: Messaging users forecast by type of message, USA, 2012-2020 15

Figure 8: Messaging users forecast by type of message, EU5, 2012-2020 16

Figure 9: Number of messages sent forecast by type, USA, 2012-2020 16

Figure 10: Share of messages sent, USA, 2012 and 2020 17

Figure 11: Number of messages sent forecast by type, EU5, 2012-2020 . 17

Figure 12: Share of messages sent, EU5, 2012 and 2020 18

Figure 13: Total communication revenue forecast by market segment, USA, 2012-2020 19

Figure 14: Total communication revenue share by market segment, USA, 2012 and 2020 19

Figure 15: Total communication revenue forecast by market segment, EU5, 2012-2020 . 20

Figure 16: Total communication revenue share by market segment, EU5, 2012 and 2020 . 20

Figure 17: Telco fixed and mobile communication revenue forecast, USA, 2012-2020 . 21

Figure 18: Total fixed telco revenue forecast (both communication and Internet & data), USA, 2012-

2020 21

Figure 19: Total mobile telco revenue forecast (both communication and Internet & data), USA,

2012-2020 22

Figure 20: Total telco revenues forecast (fixed and mobile, communication and noncommunication),

USA, 2012-2020 . 22

Figure 21: Telco fixed and mobile communication revenue forecast, EU5, 2012-2020 . 23

Figure 22: Total fixed telco revenue forecast (both communication and Internet & data), EU5, 2012-

2020 23

Figure 23: Total mobile telco revenue forecast (both communication and Internet & data), EU5,

2012-2020 24

Figure 24: Total telco revenues forecast (fixed and mobile, communication and noncommunication),

EU5, 2012-2020 . 24

Figure 25: Telco fixed voice, mobile voice and messaging revenues forecast, USA, 2012-2020 . 25

Figure 26: Share of messaging revenue, USA, 2012 and 2020 . 25

Figure 27: SMS and other messaging services revenues forecast, USA, 2012-2020 . 26

Figure 28: Share of SMS and other messaging services revenues, USA, 2012 and 2020 26

Figure 29: Telco fixed voice, mobile voice and mobile messaging revenue forecast, EU5, 2012-

2020 27

Figure 30: Share of messaging revenue, EU5, 2012 and 2020 . 27

Figure 31: SMS and other messaging services revenues forecast, EU5, 2012-2020 . 28

Figure 32: Share of SMS and other messaging services revenues, EU5, 2012 and 2020 28

Figure 33: OTT communication revenue forecast by segment, USA, 2012-2020 . 29

Figure 34: Share of OTT communication revenue by segment, USA, 2012 and 2020 29

Figure 35: Comparison of telco and OTT communication revenues, USA, 2012-2020 30

Figure 36: OTT communication revenue forecast by segment, EU5, 2012-2020 . 30

Figure 37: Share of OTT communication revenue by segment, EU5, 2012 and 2020 31

Figure 38: Comparison of telco and OTT communication revenues, EU5, 2012-2020 31

Figure 39: The new look of Facebook messages . 33

Figure 40: Bobsled, by T-Mobile, allows voice calls on Facebook chat . 33

Figure 41: Video-calling option within Facebook 34

Figure 42: FaceTime from Apple 36

Figure 43: Media Centre Cloud service by Deutsche Telekom 36

Figure 44: The TU Me app by Telefonica 37

Figure 45: Key features of the Bobsled app by T-Mobile USA 38

Figure 46: International Favourites, by O2 UK 38

Figure 47: The Skype-on-Three offer which incurs no data charges 39

Figure 48: Skype on KDDI 39

Figure 49: WhatsApp offering from Three Hong Kong 40

Figure 50: The 'joyn' service, led by the GSMA . 41

Figure 51: OEM ecosystem for joyn . 42

Figure 52: Orange France mobile plans offer unlimited calls and SMS in their cheapest plans . 44

Figure 53: BT offers unlimited calls (national) and Internet 44

Figure 54: Quadruple bundle from Orange, further commoditising voice and messaging . 45

Figure 55: Penetration of bundled services in European households . 46

Figure 56: A comparison of Sprint, AT&T and Verizon's smartphone data plan, by Sprint 47

Figure 57: Video call tariffs 48

Figure 58: A FaceTime video communication between an iPhone user and an iPad user 49

Figure 59: A Skype video communication using the Skype application . 49

Figure 60: An example of WebRTC integration for video calls on Google Chrome . 50

Figure 61: A GTalk video chat (using the Flash plug-in) 51

Figure 62: A Windows Live Messenger window with an ad at the bottom 52

Figure 63: Falcon Pro for Twitter sold inn the Google Play app store at 0.79 EUR 53

Figure 64: WhatsApp Messenger price information before downloading the app . 53

Figure 65: Facebook targeted advertising on the user's wall . 54

To order this report:: Future of Communication 2020 - Telco & OTT communication - Market forecasts

Nicolas Bombourg
Reportlinker
Email: [email protected]
US: (805) 652-2626
Intl: +1 805-652-2626

SOURCE Reportlinker

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
Web Real-Time Communication APIs have quickly revolutionized what browsers are capable of. In addition to video and audio streams, we can now bi-directionally send arbitrary data over WebRTC's PeerConnection Data Channels. With the advent of Progressive Web Apps and new hardware APIs such as WebBluetooh and WebUSB, we can finally enable users to stitch together the Internet of Things directly from their browsers while communicating privately and securely in a decentralized way.
SYS-CON Events announced today that HTBase will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. HTBase (Gartner 2016 Cool Vendor) delivers a Composable IT infrastructure solution architected for agility and increased efficiency. It turns compute, storage, and fabric into fluid pools of resources that are easily composed and re-composed to meet each application’s needs. With HTBase, companies can quickly prov...
SYS-CON Events announced today that Outlyer, a monitoring service for DevOps and operations teams, has been named “Bronze Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Outlyer is a monitoring service for DevOps and Operations teams running Cloud, SaaS, Microservices and IoT deployments. Designed for today's dynamic environments that need beyond cloud-scale monitoring, we make monitoring effortless so you ...
SYS-CON Events announced today that MobiDev, a client-oriented software development company, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place June 6-8, 2017, at the Javits Center in New York City, NY, and the 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. MobiDev is a software company that develops and delivers turn-key mobile apps, websites, web services, and complex softw...
In his General Session at 17th Cloud Expo, Bruce Swann, Senior Product Marketing Manager for Adobe Campaign, explored the key ingredients of cross-channel marketing in a digital world. Learn how the Adobe Marketing Cloud can help marketers embrace opportunities for personalized, relevant and real-time customer engagement across offline (direct mail, point of sale, call center) and digital (email, website, SMS, mobile apps, social networks, connected objects).
With the introduction of IoT and Smart Living in every aspect of our lives, one question has become relevant: What are the security implications? To answer this, first we have to look and explore the security models of the technologies that IoT is founded upon. In his session at @ThingsExpo, Nevi Kaja, a Research Engineer at Ford Motor Company, will discuss some of the security challenges of the IoT infrastructure and relate how these aspects impact Smart Living. The material will be delivered i...
SYS-CON Events announced today that Hitrons Solutions will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Hitrons Solutions Inc. is distributor in the North American market for unique products and services of small and medium-size businesses, including cloud services and solutions, SEO marketing platforms, and mobile applications.
Your homes and cars can be automated and self-serviced. Why can't your storage? From simply asking questions to analyze and troubleshoot your infrastructure, to provisioning storage with snapshots, recovery and replication, your wildest sci-fi dream has come true. In his session at @DevOpsSummit at 20th Cloud Expo, Dan Florea, Director of Product Management at Tintri, will provide a ChatOps demo where you can talk to your storage and manage it from anywhere, through Slack and similar services ...
SYS-CON Events announced today that CA Technologies has been named “Platinum Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY, and the 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. CA Technologies helps customers succeed in a future where every business – from apparel to energy – is being rewritten by software. From ...
SYS-CON Events announced today that Cloudistics, an on-premises cloud computing company, has been named “Bronze Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Cloudistics delivers a complete public cloud experience with composable on-premises infrastructures to medium and large enterprises. Its software-defined technology natively converges network, storage, compute, virtualization, and management into a ...
Keeping pace with advancements in software delivery processes and tooling is taxing even for the most proficient organizations. Point tools, platforms, open source and the increasing adoption of private and public cloud services requires strong engineering rigor - all in the face of developer demands to use the tools of choice. As Agile has settled in as a mainstream practice, now DevOps has emerged as the next wave to improve software delivery speed and output. To make DevOps work, organization...
My team embarked on building a data lake for our sales and marketing data to better understand customer journeys. This required building a hybrid data pipeline to connect our cloud CRM with the new Hadoop Data Lake. One challenge is that IT was not in a position to provide support until we proved value and marketing did not have the experience, so we embarked on the journey ourselves within the product marketing team for our line of business within Progress. In his session at @BigDataExpo, Sum...
SYS-CON Events announced today that Ocean9will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Ocean9 provides cloud services for Backup, Disaster Recovery (DRaaS) and instant Innovation, and redefines enterprise infrastructure with its cloud native subscription offerings for mission critical SAP workloads.
DevOps is often described as a combination of technology and culture. Without both, DevOps isn't complete. However, applying the culture to outdated technology is a recipe for disaster; as response times grow and connections between teams are delayed by technology, the culture will die. A Nutanix Enterprise Cloud has many benefits that provide the needed base for a true DevOps paradigm.
With major technology companies and startups seriously embracing Cloud strategies, now is the perfect time to attend @CloudExpo | @ThingsExpo, June 6-8, 2017, at the Javits Center in New York City, NY and October 31 - November 2, 2017, Santa Clara Convention Center, CA. Learn what is going on, contribute to the discussions, and ensure that your enterprise is on the right path to Digital Transformation.
SYS-CON Events announced today that T-Mobile will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. As America's Un-carrier, T-Mobile US, Inc., is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The Company's advanced nationwide 4G LTE network delivers outstanding wireless experiences to 67.4 million customers who are unwilling to compromise on ...
SYS-CON Events announced today that SoftLayer, an IBM Company, has been named “Gold Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. SoftLayer, an IBM Company, provides cloud infrastructure as a service from a growing number of data centers and network points of presence around the world. SoftLayer’s customers range from Web startups to global enterprises.
SYS-CON Events announced today that CrowdReviews.com has been named “Media Sponsor” of SYS-CON's 20th International Cloud Expo, which will take place on June 6–8, 2017, at the Javits Center in New York City, NY. CrowdReviews.com is a transparent online platform for determining which products and services are the best based on the opinion of the crowd. The crowd consists of Internet users that have experienced products and services first-hand and have an interest in letting other potential buyers...
The taxi industry never saw Uber coming. Startups are a threat to incumbents like never before, and a major enabler for startups is that they are instantly “cloud ready.” If innovation moves at the pace of IT, then your company is in trouble. Why? Because your data center will not keep up with frenetic pace AWS, Microsoft and Google are rolling out new capabilities In his session at 20th Cloud Expo, Don Browning, VP of Cloud Architecture at Turner, will posit that disruption is inevitable for c...
SYS-CON Events announced today that Infranics will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Since 2000, Infranics has developed SysMaster Suite, which is required for the stable and efficient management of ICT infrastructure. The ICT management solution developed and provided by Infranics continues to add intelligence to the ICT infrastructure through the IMC (Infra Management Cycle) based on mathemat...