Welcome!

Cognitive Computing Authors: William Schmarzo, Elizabeth White, Pat Romanski, Liz McMillan, Yeshim Deniz

News Feed Item

Future of Communication 2020 - Telco & OTT communication - Market forecasts

NEW YORK, Jan. 16, 2013 /PRNewswire/ -- Reportlinker.com announces that a new market research report is available in its catalogue:

Future of Communication 2020 - Telco & OTT communication - Market forecasts

http://www.reportlinker.com/p01083638/Future-of-Communication-2020---Tel...

Communication being ubiquitious and IP-based solutions taking increasingly a bigger part in it, this market still remains essential despite decreasing revenues.

This report provides analyses on quantitative changes until 2020, in terms of usages and revenues. It also describes the latest trends, the re-positioning of telcos in an OTT world.

Key Questions

• What will be the key trends in communication by 2020? Will the total revenue pie of communication shrink or grow?

• How are telco margins evolving for communication? Simple substitution from fixed to mobile or revenue loss?

• In terms of usages, how will communication services evolve until 2020? What about OTT VoIP & SMS?

• What are the impacts of new technologies such as WebRTC or RCSe?

• Can telcos recover their territory from OTT players? Moreover, how much territory are they really losing, if any?

Contents

1. Executive Summary . 7

1.1. The six key trends shaping the market 81.2. Key developments in usage of communication services 91.3. The quantification of the communication market . 10

2. Methodology 12

3. Communication 2020 in figures 14

3.1. Key usage developments by 2020 14

3.1.1. Mobile users still much more dominant than OTT VoIP users 14

3.1.2. Messaging users of both telcos and OTTs expected to grow 15

3.1.3. Number of SMS sent still set to grow, but OTT messages are rapidly catching up16

3.2. The quantification of communication revenue by 2020 . 18

3.2.1. Overall communication services market expected to see very slight decline over

eight years from 2012 to 2020 18

3.2.2. Increase in mobile communication revenues cannot compensate for the decline in

fixed communication revenues . 20

3.2.3. Increase in telco messaging revenues cannot compensate for the decline in telco

voice revenues . 24

3.2.4. OTT communication revenues cannot compensate for decline in telco

communication revenues . 28

4. The six key trends in communication . 32

4.1. The aggregation of communication types 32

4.1.1. Introduction . 32

4.1.2. Facebook . 32

4.1.3. Google 34

4.1.4. WhatsApp 35

4.1.5. Apple . 35

4.1.6. Operators . 36

4.2. Beyond traditional communication for telcos 37

4.2.1. Introduction . 37

4.2.2. Operators providing their own OTT service 37

4.2.3. Partnerships between OTT and operators 39

4.2.4. joyn (RCSe) 40

4.3. Voice and messaging becoming a telco commodity 43

4.3.1. Introduction . 43

4.3.2. Mobile voice and messaging offered in abundance 43

4.3.3. Fixed voice and Internet access also unlimited 44

4.3.4. Bundling it all for an even cheaper experience . 45

4.4. Mobile data and WiFi makes strong case for OTTs 46

4.4.1. Introduction . 46

4.4.2. Unlimited mobile data still rare 46

4.4.3. WiFi over mobile allows unlimited OTT communication including video 47

4.5. The rise of video communication . 48

4.5.1. Introduction . 48

4.5.2. Telco video communications . 48

4.5.3. OTT video communications 48

4.6. Genuinely free OTT offers in exchange of user data . 52

4.6.1. Introduction . 52

4.6.2. Free or low-cost OTT services 52

4.6.3. Advertising and data usage 53

Tables

Table 1: Communication providers aggregating communication types . 8

Table 2: Communication providers aggregating communication types 32

Figures

Figure 1: Fixed telephony lines, mobile subscriptions and OTT VoIP users forecast, USA, 2012-

2020 . 9

Figure 2: Number of messages sent forecast by type, EU5, 2012-2020 . 10

Figure 3: Total communication revenue forecast by market segment, EU5 2012-2020 10

Figure 4: Telco revenue forecast by market segment, EU5, 2012-2020 . 11

Figure 5: Fixed telephony lines, mobile subscriptions and OTT VoIP users forecast, USA, 2012-

2020 14

Figure 6: Fixed telephony lines, mobile subscriptions and OTT VoIP users forecast, EU5, 2012-

2020 15

Figure 7: Messaging users forecast by type of message, USA, 2012-2020 15

Figure 8: Messaging users forecast by type of message, EU5, 2012-2020 16

Figure 9: Number of messages sent forecast by type, USA, 2012-2020 16

Figure 10: Share of messages sent, USA, 2012 and 2020 17

Figure 11: Number of messages sent forecast by type, EU5, 2012-2020 . 17

Figure 12: Share of messages sent, EU5, 2012 and 2020 18

Figure 13: Total communication revenue forecast by market segment, USA, 2012-2020 19

Figure 14: Total communication revenue share by market segment, USA, 2012 and 2020 19

Figure 15: Total communication revenue forecast by market segment, EU5, 2012-2020 . 20

Figure 16: Total communication revenue share by market segment, EU5, 2012 and 2020 . 20

Figure 17: Telco fixed and mobile communication revenue forecast, USA, 2012-2020 . 21

Figure 18: Total fixed telco revenue forecast (both communication and Internet & data), USA, 2012-

2020 21

Figure 19: Total mobile telco revenue forecast (both communication and Internet & data), USA,

2012-2020 22

Figure 20: Total telco revenues forecast (fixed and mobile, communication and noncommunication),

USA, 2012-2020 . 22

Figure 21: Telco fixed and mobile communication revenue forecast, EU5, 2012-2020 . 23

Figure 22: Total fixed telco revenue forecast (both communication and Internet & data), EU5, 2012-

2020 23

Figure 23: Total mobile telco revenue forecast (both communication and Internet & data), EU5,

2012-2020 24

Figure 24: Total telco revenues forecast (fixed and mobile, communication and noncommunication),

EU5, 2012-2020 . 24

Figure 25: Telco fixed voice, mobile voice and messaging revenues forecast, USA, 2012-2020 . 25

Figure 26: Share of messaging revenue, USA, 2012 and 2020 . 25

Figure 27: SMS and other messaging services revenues forecast, USA, 2012-2020 . 26

Figure 28: Share of SMS and other messaging services revenues, USA, 2012 and 2020 26

Figure 29: Telco fixed voice, mobile voice and mobile messaging revenue forecast, EU5, 2012-

2020 27

Figure 30: Share of messaging revenue, EU5, 2012 and 2020 . 27

Figure 31: SMS and other messaging services revenues forecast, EU5, 2012-2020 . 28

Figure 32: Share of SMS and other messaging services revenues, EU5, 2012 and 2020 28

Figure 33: OTT communication revenue forecast by segment, USA, 2012-2020 . 29

Figure 34: Share of OTT communication revenue by segment, USA, 2012 and 2020 29

Figure 35: Comparison of telco and OTT communication revenues, USA, 2012-2020 30

Figure 36: OTT communication revenue forecast by segment, EU5, 2012-2020 . 30

Figure 37: Share of OTT communication revenue by segment, EU5, 2012 and 2020 31

Figure 38: Comparison of telco and OTT communication revenues, EU5, 2012-2020 31

Figure 39: The new look of Facebook messages . 33

Figure 40: Bobsled, by T-Mobile, allows voice calls on Facebook chat . 33

Figure 41: Video-calling option within Facebook 34

Figure 42: FaceTime from Apple 36

Figure 43: Media Centre Cloud service by Deutsche Telekom 36

Figure 44: The TU Me app by Telefonica 37

Figure 45: Key features of the Bobsled app by T-Mobile USA 38

Figure 46: International Favourites, by O2 UK 38

Figure 47: The Skype-on-Three offer which incurs no data charges 39

Figure 48: Skype on KDDI 39

Figure 49: WhatsApp offering from Three Hong Kong 40

Figure 50: The 'joyn' service, led by the GSMA . 41

Figure 51: OEM ecosystem for joyn . 42

Figure 52: Orange France mobile plans offer unlimited calls and SMS in their cheapest plans . 44

Figure 53: BT offers unlimited calls (national) and Internet 44

Figure 54: Quadruple bundle from Orange, further commoditising voice and messaging . 45

Figure 55: Penetration of bundled services in European households . 46

Figure 56: A comparison of Sprint, AT&T and Verizon's smartphone data plan, by Sprint 47

Figure 57: Video call tariffs 48

Figure 58: A FaceTime video communication between an iPhone user and an iPad user 49

Figure 59: A Skype video communication using the Skype application . 49

Figure 60: An example of WebRTC integration for video calls on Google Chrome . 50

Figure 61: A GTalk video chat (using the Flash plug-in) 51

Figure 62: A Windows Live Messenger window with an ad at the bottom 52

Figure 63: Falcon Pro for Twitter sold inn the Google Play app store at 0.79 EUR 53

Figure 64: WhatsApp Messenger price information before downloading the app . 53

Figure 65: Facebook targeted advertising on the user's wall . 54

To order this report:: Future of Communication 2020 - Telco & OTT communication - Market forecasts

Nicolas Bombourg
Reportlinker
Email: [email protected]
US: (805) 652-2626
Intl: +1 805-652-2626

SOURCE Reportlinker

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
It is of utmost importance for the future success of WebRTC to ensure that interoperability is operational between web browsers and any WebRTC-compliant client. To be guaranteed as operational and effective, interoperability must be tested extensively by establishing WebRTC data and media connections between different web browsers running on different devices and operating systems. In his session at WebRTC Summit at @ThingsExpo, Dr. Alex Gouaillard, CEO and Founder of CoSMo Software, presented ...
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, whic...
Coca-Cola’s Google powered digital signage system lays the groundwork for a more valuable connection between Coke and its customers. Digital signs pair software with high-resolution displays so that a message can be changed instantly based on what the operator wants to communicate or sell. In their Day 3 Keynote at 21st Cloud Expo, Greg Chambers, Global Group Director, Digital Innovation, Coca-Cola, and Vidya Nagarajan, a Senior Product Manager at Google, discussed how from store operations and ...
In his session at 21st Cloud Expo, Carl J. Levine, Senior Technical Evangelist for NS1, will objectively discuss how DNS is used to solve Digital Transformation challenges in large SaaS applications, CDNs, AdTech platforms, and other demanding use cases. Carl J. Levine is the Senior Technical Evangelist for NS1. A veteran of the Internet Infrastructure space, he has over a decade of experience with startups, networking protocols and Internet infrastructure, combined with the unique ability to it...
Gemini is Yahoo’s native and search advertising platform. To ensure the quality of a complex distributed system that spans multiple products and components and across various desktop websites and mobile app and web experiences – both Yahoo owned and operated and third-party syndication (supply), with complex interaction with more than a billion users and numerous advertisers globally (demand) – it becomes imperative to automate a set of end-to-end tests 24x7 to detect bugs and regression. In th...
"Space Monkey by Vivent Smart Home is a product that is a distributed cloud-based edge storage network. Vivent Smart Home, our parent company, is a smart home provider that places a lot of hard drives across homes in North America," explained JT Olds, Director of Engineering, and Brandon Crowfeather, Product Manager, at Vivint Smart Home, in this SYS-CON.tv interview at @ThingsExpo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
"Cloud Academy is an enterprise training platform for the cloud, specifically public clouds. We offer guided learning experiences on AWS, Azure, Google Cloud and all the surrounding methodologies and technologies that you need to know and your teams need to know in order to leverage the full benefits of the cloud," explained Alex Brower, VP of Marketing at Cloud Academy, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clar...
"MobiDev is a software development company and we do complex, custom software development for everybody from entrepreneurs to large enterprises," explained Alan Winters, U.S. Head of Business Development at MobiDev, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
SYS-CON Events announced today that CrowdReviews.com has been named “Media Sponsor” of SYS-CON's 22nd International Cloud Expo, which will take place on June 5–7, 2018, at the Javits Center in New York City, NY. CrowdReviews.com is a transparent online platform for determining which products and services are the best based on the opinion of the crowd. The crowd consists of Internet users that have experienced products and services first-hand and have an interest in letting other potential buye...
"There's plenty of bandwidth out there but it's never in the right place. So what Cedexis does is uses data to work out the best pathways to get data from the origin to the person who wants to get it," explained Simon Jones, Evangelist and Head of Marketing at Cedexis, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
"IBM is really all in on blockchain. We take a look at sort of the history of blockchain ledger technologies. It started out with bitcoin, Ethereum, and IBM evaluated these particular blockchain technologies and found they were anonymous and permissionless and that many companies were looking for permissioned blockchain," stated René Bostic, Technical VP of the IBM Cloud Unit in North America, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Conventi...
WebRTC is great technology to build your own communication tools. It will be even more exciting experience it with advanced devices, such as a 360 Camera, 360 microphone, and a depth sensor camera. In his session at @ThingsExpo, Masashi Ganeko, a manager at INFOCOM Corporation, introduced two experimental projects from his team and what they learned from them. "Shotoku Tamago" uses the robot audition software HARK to track speakers in 360 video of a remote party. "Virtual Teleport" uses a multip...
SYS-CON Events announced today that Telecom Reseller has been named “Media Sponsor” of SYS-CON's 22nd International Cloud Expo, which will take place on June 5-7, 2018, at the Javits Center in New York, NY. Telecom Reseller reports on Unified Communications, UCaaS, BPaaS for enterprise and SMBs. They report extensively on both customer premises based solutions such as IP-PBX as well as cloud based and hosted platforms.
SYS-CON Events announced today that Evatronix will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Evatronix SA offers comprehensive solutions in the design and implementation of electronic systems, in CAD / CAM deployment, and also is a designer and manufacturer of advanced 3D scanners for professional applications.
Leading companies, from the Global Fortune 500 to the smallest companies, are adopting hybrid cloud as the path to business advantage. Hybrid cloud depends on cloud services and on-premises infrastructure working in unison. Successful implementations require new levels of data mobility, enabled by an automated and seamless flow across on-premises and cloud resources. In his general session at 21st Cloud Expo, Greg Tevis, an IBM Storage Software Technical Strategist and Customer Solution Architec...
To get the most out of their data, successful companies are not focusing on queries and data lakes, they are actively integrating analytics into their operations with a data-first application development approach. Real-time adjustments to improve revenues, reduce costs, or mitigate risk rely on applications that minimize latency on a variety of data sources. In his session at @BigDataExpo, Jack Norris, Senior Vice President, Data and Applications at MapR Technologies, reviewed best practices to ...
An increasing number of companies are creating products that combine data with analytical capabilities. Running interactive queries on Big Data requires complex architectures to store and query data effectively, typically involving data streams, an choosing efficient file format/database and multiple independent systems that are tied together through custom-engineered pipelines. In his session at @BigDataExpo at @ThingsExpo, Tomer Levi, a senior software engineer at Intel’s Advanced Analytics gr...
When talking IoT we often focus on the devices, the sensors, the hardware itself. The new smart appliances, the new smart or self-driving cars (which are amalgamations of many ‘things’). When we are looking at the world of IoT, we should take a step back, look at the big picture. What value are these devices providing? IoT is not about the devices, it’s about the data consumed and generated. The devices are tools, mechanisms, conduits. In his session at Internet of Things at Cloud Expo | DXWor...
Everything run by electricity will eventually be connected to the Internet. Get ahead of the Internet of Things revolution. In his session at @ThingsExpo, Akvelon expert and IoT industry leader Sergey Grebnov provided an educational dive into the world of managing your home, workplace and all the devices they contain with the power of machine-based AI and intelligent Bot services for a completely streamlined experience.
SYS-CON Events announced today that Synametrics Technologies will exhibit at SYS-CON's 22nd International Cloud Expo®, which will take place on June 5-7, 2018, at the Javits Center in New York, NY. Synametrics Technologies is a privately held company based in Plainsboro, New Jersey that has been providing solutions for the developer community since 1997. Based on the success of its initial product offerings such as WinSQL, Xeams, SynaMan and Syncrify, Synametrics continues to create and hone inn...