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Cloud Sherpas Stakes Leadership Claim to ITSM Market With Navigis Acquisition

Purchase of ServiceNow Partner Allows Cloud Services Brokerage to Better Serve Customers Adopting Public Cloud for IT Service Management

ATLANTA, GA -- (Marketwire) -- 01/15/13 -- Cloud Sherpas has acquired Navigis, a leading global provider of advisory and technology consulting services to companies implementing ServiceNow (NYSE: NOW); terms of the deal were not disclosed. The acquisition allows Cloud Sherpas, which has strong footholds in cloud advisory, messaging, collaboration and CRM, to expand its market and geographic footprints and capitalize on global interest among enterprise organizations in cloud ITSM.

Cloud Sherpas' customers -- now over 5,000 worldwide -- are transitioning to cloud solutions from on-premise applications. These companies recognize the cost and productivity benefits of cloud software and want more of it. Acquiring Navigis allows Cloud Sherpas to meet this need by offering current as well as prospective customers the leading cloud ITSM solution. The acquisition also furthers Cloud Sherpas' mission to provide best-of-breed cloud solutions to the enterprise as a leading Cloud Services Brokerage (CSB).

"Our number one job is listening to customers and providing them with the services they need to grow their businesses," said David Northington, president and CEO at Cloud Sherpas. "Many of our customers have expressed an interest in cloud ITSM software, and acquiring Navigis -- a strong operation that's generating good profit and has doubled in size year over year -- boosts our ability to support these companies. Between Google, and ServiceNow, we're establishing a 'Sherpa stack' of the top cloud solutions."

Navigis has been a leader in IT Service Management since 1996. The company's certified ServiceNow consultants provide value-added implementations, custom enhancements, administrative support and training to help ServiceNow customers automate their IT operations. Navigis clients include a roster of Fortune 500 enterprise IT customers and other leading edge companies. Navigis founder and CEO Philip Sidebottom will become president of Cloud Sherpas' ServiceNow business unit with the acquisition.

"We're thrilled to be joining Cloud Sherpas," said Sidebottom. "The ITSM space and cloud in general are poised for massive growth. As part of the leading CSB, our customers will benefit greatly from Cloud Sherpas global scale and ability to aggregate multiple best-in-breed cloud applications, implement and integrate those applications, and customize them to meet the unique requirements of an industry or business."

"Navigis has long been a trusted partner for ServiceNow and has provided considerable value to customers," said David Schneider, senior vice president of worldwide sales and services, ServiceNow. "We look forward to continued success working with the new organization."

"In cloud computing, the need for intermediaries to aggregate, integrate or customize cloud services grows as the number of cloud services and the rate of consumer adoption grow," says Tiffani Bova, Research VP at Gartner in her November 2012 report, Service Provider Primer: Cloud Services Brokerage. "Cloud services brokerages (CSBs), will help organizations adopt and derive more value from multiple cloud services during the next five to 10 years."

About Cloud Sherpas
Cloud Sherpas, the Google Enterprise 2011 Partner of the Year and a Platinum Partner, is one of the world's leading cloud services brokerages. Since 2007, the company has helped over 5,000 customers adopt, manage and enhance cloud solutions from Google,, ServiceNow and other leading cloud vendors. Whether working with a global retailer to help them make their business more connected and collaborative with Google Apps or helping a financial services firm deploy Sales Cloud and Service Cloud to better manage their customer relationships, Cloud Sherpas has the experience and expertise to help organizations leverage the cloud and respond with agility to the rapid consumerization of IT. Cloud Sherpas is headquartered in Atlanta, GA with offices throughout the United States and operations in Australia, Dubai, India, Japan, New Zealand, Philippines, Singapore and the United Kingdom. For more information visit

Media contact:
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