|By Business Wire||
|January 10, 2013 08:00 AM EST||
Motorola Solutions, Inc. (NYSE: MSI), a leading provider of mission-critical communication solutions and services for enterprise and government customers, will be showcasing its latest retail solutions and innovations in Booth #921 at the 102nd National Retail Federation (NRF) Annual Convention & EXPO on Jan. 13-16, 2013 at the Jacob K. Javits Convention Center in New York City.
In retail today, the shopper’s experience is a retailer’s biggest differentiator. Under the theme “The Experience is Everything,” Motorola, along with its business partners, will be demonstrating new solutions that can help retailers create personalized experiences that connect with shoppers, enable associates to instantly respond to customer questions and can be deployed effectively with minimal IT support.
Motorola will showcase several recently introduced products including:
- MP6000 multi-plane scanner/scale – Motorola’s first imaging-based bioptic solution will help customers quickly checkout and scan traditional paper-based bar codes as well as bar codes delivered on the screen of a mobile device.
- SB1 smart badge - A smart, wearable mobile device that empowers sales associates and task workers with task management, price checking and inventory look-up applications for improved productivity and customer service.
- MC40 mobile computer - The MC40 is the first multi-purpose mobile computer for retail that incorporates inventory management with collaboration and line busting mobile point-of-sale (mPOS) capabilities in a compelling form factor.
- ET1 tablet – Designed for assisted selling, mPOS, item locator, planogram management and mobile manager applications, the Android-based ET1 tablet is now available in WAN or WLAN configurations and brings the consumer tablet experience to an enterprise-class device.
- Mobile Workforce Management (MWM) – This task management software framework connects virtually all of the systems in the store that generate tasks and determines which associates are best suited for a particular task. MWM delivers the task directly to the mobile device of the chosen associate, monitors the status until complete and escalates if needed, while providing management with a real-time view into task status.
Among the new products on display for the first time at NRF will be:
- Motorola’s CC Series (customer concierge) is a part of its Connected Shopper suite. It will offer in-aisle product and online search capabilities along with video and audio chat functionality that can take customer service to new levels. With a variety of screen images, it integrates a touch-screen-driven interactive product browser, digital signage, and customer care connection in a single, interactive device. The CC series bridges a retailer’s in-store, online and mobile experiences, and connects customers to retail associates for immediate assistance via devices like the MC40 and SB1.
- Wireless LAN (WLAN) Infrastructure serves as the foundation for connecting with shoppers and enabling associates. The NX 9510 Integrated Services Platform simplifies the deployment, control and management of the entire network for IT professionals and provides a dashboard to centrally manage wired, wireless, telephony and network assurance services at the branch. Retailers also can use the NX 9510 to deploy guest access, analytics and location services to elevate the customer experience.
Retail Communications is part of Motorola’s Staff
Communications and Management Solutions. It provides a focused
telephony feature set, delivered on the NX
4500 and NX 6500 Integrated Services Platform, with Voice over
WLAN (VoWLAN), Push-To-Talk (PTT) and texting to enable store
associates to instantly communicate and collaborate over
enterprise wireless smartphones, mobile computers and two-way
radios. Unified Retail Communications also helps retailers reduce
call hold times, abandoned calls and calls not answered to improve
customer service by routing incoming calls to the right expert
inside the store.
- Motorola also is introducing a new professional-style Bluetooth® earpiece for Motorola’s CLP radios that provides up to 8 hours of talk time. This Bluetooth device has a replaceable earpiece that enables easier device sharing between employees working different shifts and is optimized for use with two-way radios preventing employee theft.
- Self-Service Solutions feature the new all-in-one multimedia MK3100 micro kiosk. Combining multiple self-service offerings such as price and inventory checks, employee scheduling and training, the compact MK3100 is a cost-effective micro-kiosk that also can run full screen video and interactive web applications. The MK3100 is also the only micro kiosk in its class to offer an imager that is optimized for mobile bar code reading to help increase customer loyalty, satisfaction and sales.
Eduardo Conrado, senior vice president of marketing and IT, Motorola Solutions
“Retail is undergoing a significant transformation. More than ever the shopper’s experience is everything for retailers. It’s how browsing becomes buying, customers become brand advocates and retailers take control of the purchase path. At NRF 2013, Motorola Solutions and its diverse ecosystem of retail partners will demonstrate how their collective industry knowledge and consumer insight can help retailers deploy technology-enabled experiences that connect with shoppers.”
About Motorola Solutions
Motorola Solutions is a leading provider of mission-critical communication solutions and services for enterprise and government customers. Through leading-edge innovation and communications technology, it is a global leader that enables its customers to be their best in the moments that matter. Motorola Solutions trades on the New York Stock Exchange under the ticker “MSI.” To learn more, visit www.motorolasolutions.com. For ongoing news, please visit our media center or subscribe to our news feed.
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. Android is a trademark of Google, Inc. The Bluetooth trademarks are owned by their proprietor and used by Motorola under license. All other trademarks are the property of their respective owners. ©2013 Motorola Solutions, Inc. All rights reserved.
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, wh...
Jun. 28, 2016 02:00 PM EDT Reads: 1,110
The IoT is changing the way enterprises conduct business. In his session at @ThingsExpo, Eric Hoffman, Vice President at EastBanc Technologies, discussed how businesses can gain an edge over competitors by empowering consumers to take control through IoT. He cited examples such as a Washington, D.C.-based sports club that leveraged IoT and the cloud to develop a comprehensive booking system. He also highlighted how IoT can revitalize and restore outdated business models, making them profitable ...
Jun. 28, 2016 01:59 PM EDT
Machine Learning helps make complex systems more efficient. By applying advanced Machine Learning techniques such as Cognitive Fingerprinting, wind project operators can utilize these tools to learn from collected data, detect regular patterns, and optimize their own operations. In his session at 18th Cloud Expo, Stuart Gillen, Director of Business Development at SparkCognition, discussed how research has demonstrated the value of Machine Learning in delivering next generation analytics to imp...
Jun. 28, 2016 01:00 PM EDT Reads: 794
The cloud market growth today is largely in public clouds. While there is a lot of spend in IT departments in virtualization, these aren’t yet translating into a true “cloud” experience within the enterprise. What is stopping the growth of the “private cloud” market? In his general session at 18th Cloud Expo, Nara Rajagopalan, CEO of Accelerite, explored the challenges in deploying, managing, and getting adoption for a private cloud within an enterprise. What are the key differences between wh...
Jun. 28, 2016 12:45 PM EDT Reads: 934
Connected devices and the industrial internet are growing exponentially every year with Cisco expecting 50 billion devices to be in operation by 2020. In this period of growth, location-based insights are becoming invaluable to many businesses as they adopt new connected technologies. Knowing when and where these devices connect from is critical for a number of scenarios in supply chain management, disaster management, emergency response, M2M, location marketing and more. In his session at @Th...
Jun. 28, 2016 12:00 PM EDT Reads: 1,114
Basho Technologies has announced the latest release of Basho Riak TS, version 1.3. Riak TS is an enterprise-grade NoSQL database optimized for Internet of Things (IoT). The open source version enables developers to download the software for free and use it in production as well as make contributions to the code and develop applications around Riak TS. Enhancements to Riak TS make it quick, easy and cost-effective to spin up an instance to test new ideas and build IoT applications. In addition to...
Jun. 28, 2016 10:30 AM EDT Reads: 448
When people aren’t talking about VMs and containers, they’re talking about serverless architecture. Serverless is about no maintenance. It means you are not worried about low-level infrastructural and operational details. An event-driven serverless platform is a great use case for IoT. In his session at @ThingsExpo, Animesh Singh, an STSM and Lead for IBM Cloud Platform and Infrastructure, will detail how to build a distributed serverless, polyglot, microservices framework using open source tec...
Jun. 28, 2016 10:00 AM EDT Reads: 427
Apixio Inc. has raised $19.3 million in Series D venture capital funding led by SSM Partners with participation from First Analysis, Bain Capital Ventures and Apixio’s largest angel investor. Apixio will dedicate the proceeds toward advancing and scaling products powered by its cognitive computing platform, further enabling insights for optimal patient care. The Series D funding comes as Apixio experiences strong momentum and increasing demand for its HCC Profiler solution, which mines unstruc...
Jun. 28, 2016 10:00 AM EDT Reads: 328
IoT offers a value of almost $4 trillion to the manufacturing industry through platforms that can improve margins, optimize operations & drive high performance work teams. By using IoT technologies as a foundation, manufacturing customers are integrating worker safety with manufacturing systems, driving deep collaboration and utilizing analytics to exponentially increased per-unit margins. However, as Benoit Lheureux, the VP for Research at Gartner points out, “IoT project implementers often ...
Jun. 28, 2016 09:45 AM EDT Reads: 426
It is one thing to build single industrial IoT applications, but what will it take to build the Smart Cities and truly society changing applications of the future? The technology won’t be the problem, it will be the number of parties that need to work together and be aligned in their motivation to succeed. In his Day 2 Keynote at @ThingsExpo, Henrik Kenani Dahlgren, Portfolio Marketing Manager at Ericsson, discussed how to plan to cooperate, partner, and form lasting all-star teams to change t...
Jun. 28, 2016 09:30 AM EDT Reads: 1,288
In his general session at 18th Cloud Expo, Lee Atchison, Principal Cloud Architect and Advocate at New Relic, discussed cloud as a ‘better data center’ and how it adds new capacity (faster) and improves application availability (redundancy). The cloud is a ‘Dynamic Tool for Dynamic Apps’ and resource allocation is an integral part of your application architecture, so use only the resources you need and allocate /de-allocate resources on the fly.
Jun. 28, 2016 08:30 AM EDT Reads: 1,212
In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, provided an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain. Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life sett...
Jun. 28, 2016 08:00 AM EDT Reads: 1,320
Presidio has received the 2015 EMC Partner Services Quality Award from EMC Corporation for achieving outstanding service excellence and customer satisfaction as measured by the EMC Partner Services Quality (PSQ) program. Presidio was also honored as the 2015 EMC Americas Marketing Excellence Partner of the Year and 2015 Mid-Market East Partner of the Year. The EMC PSQ program is a project-specific survey program designed for partners with Service Partner designations to solicit customer feedbac...
Jun. 28, 2016 08:00 AM EDT Reads: 454
There are several IoTs: the Industrial Internet, Consumer Wearables, Wearables and Healthcare, Supply Chains, and the movement toward Smart Grids, Cities, Regions, and Nations. There are competing communications standards every step of the way, a bewildering array of sensors and devices, and an entire world of competing data analytics platforms. To some this appears to be chaos. In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, Bradley Holt, Developer Advocate a...
Jun. 27, 2016 12:00 PM EDT Reads: 881
Cloud computing is being adopted in one form or another by 94% of enterprises today. Tens of billions of new devices are being connected to The Internet of Things. And Big Data is driving this bus. An exponential increase is expected in the amount of information being processed, managed, analyzed, and acted upon by enterprise IT. This amazing is not part of some distant future - it is happening today. One report shows a 650% increase in enterprise data by 2020. Other estimates are even higher....
Jun. 26, 2016 05:00 PM EDT Reads: 1,346
SYS-CON Events announced today that Bsquare has been named “Silver Sponsor” of SYS-CON's @ThingsExpo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. For more than two decades, Bsquare has helped its customers extract business value from a broad array of physical assets by making them intelligent, connecting them, and using the data they generate to optimize business processes.
Jun. 26, 2016 05:00 PM EDT Reads: 1,254
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devices - comp...
Jun. 26, 2016 04:00 PM EDT Reads: 1,308
19th Cloud Expo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterpri...
Jun. 26, 2016 04:00 PM EDT Reads: 1,389
The 19th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Digital Transformation, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportuni...
Jun. 26, 2016 12:00 PM EDT Reads: 1,334
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 19th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world and ThingsExpo Silicon Valley Call for Papers is now open.
Jun. 26, 2016 12:00 PM EDT Reads: 1,165