|By Rebecca Gill||
|December 18, 2012 02:32 PM EST||
I remember landing my first real job and having my first insurance card. I was not only proud of my accomplishment; I was thrilled that I had health insurance. That may sound strange, but I did not have medical insurance for much of my childhood and for the years I was in college. Being able to go to any doctor I wanted was more than a treat. It was fantastic!
I was equally excited the first time I realized the power of the internet and I could see it had the ability it had to change the world. That may sound just as strange, but I’m fairly passionate about internet marketing, so it was a powerful and memorable day for me.
One day the two experiences collided and I realized medical professionals and websites just don’t seem to fit within the same universe. Or at least that has been my experience with our metro Detroit physicians. When I realized this disconnect, I felt deflated.
As advanced as these professionals are with healthcare and medicine, technology, and in particular internet marketing, tends to escape them. Or frighten them. I’m not quite sure. But I struggle with it, because I know there are tons of excellent health professionals who need an internet presence.
I also know there are many consumers (aka future patients) who need a solid method for researching healthcare professionals. Something tangible, that provides credible information, that tells you which physicians serve a particular practice area, where they are located and how and when you can interact with these professionals.
I haven’t come to this theory lightly. I’ve lived in the suburbs of southeast Michigan for over two decades and I haven’t met one doctor, dentist, or healthcare professional that I could say was rocking the internet. This pains me, because I believe in internet marketing and I know it can make a difference.
An Illustration of My Point
To illustrate my point, we’ll use me as an example and review my team of medical providers and their online presence.
- Family Physician – No website. Just a listing on Google Local with two reviews. One is horrible and the other is adequate. My doctor’s office is dated and the doctors themselves are close to retirement, so the lack of internet presence is not surprising. I’d love to find a new family doctor, but I’ve not had success locating one on my own. By nature I would use the internet to research available options.
- Endocrinologist – My endocrinologist, who I greatly admire, looks at me with confusion when I speak of technology. He believes no one ever uses the internet to search for potential doctors therefore he refuses to build a website. He is highly intelligent and for seven years I’ve driven 45 minutes each way to visit him every four months. Yet the only things you can locate about him on the internet are bad reviews on websites like Vitals and Heathgrades. When I refer people to him, I purposely give them all the contact information so they don’t go look for him online. I know my doctor would like more patients, but he refuses to take one step into the online world.
- Obstetrician and Gynecologist – This group is a bit different. They have a website and the team of doctors blog monthly. They not only blog, they use Facebook and they send a quarterly newsletters to patients. I can tell you the feedback on Facebook is great and I know that they do receive new clients from their blogging efforts. They were not always like this, but when I rambled about internet marketing and how it could help, they listened. I wanted this team to be a success. They are great doctors who have served me well for a decade.
- Dentist – I love my dentist. He is kind, caring, and he puts up with my neurosis. The dental offices does have a website, although it is not user friendly and it looks like a coder designed it. But at least I can find information when I need it and I have some place to send people when they ask for referrals.
- Orthodontist – My daughter’s orthodontist is also a wonderful medical provider. He has an old and outdated website that is anything but user friendly. The orthodontist is highly approachable and so willing to share his insight when you are with him in person. His website is just the opposite. When I refer people to him, I give them all the contact information so they don’t go look for a website. I know his website does not come close to projecting the quality of care available from this provider.
Are Medical Providers Afraid of Technology?
I think many doctors don’t believe in the power of search. They do not think real people search for physicians via the internet. They are wrong. Really really wrong. And even if they were a little right, patients still vet referrals out by Googling the physician’s name.
Again I come back to the fact that I would quickly switch to a new family physician if I could find one I liked in my area. My husband has been begging me to do so for two years.
Industry Best Practices and Advice for Building Medical Websites
I wondered if I was being overly critical or if just expect too much from this industry. I’m a nerd and maybe I’m wrong. People might not use the internet as much as I think. So I asked around and here is some feedback I received:
- “The content on the site should be geared for the 6th grade reading level. Rather than using words like “oncology”, use “cancer” because those are the terms people are search for and familiar with.” – Leah Luddine from TrendSetter Communications
- “People often want to do their own credibility checks. Not having a website may make someone question how long the practice has been in operation.” – Anthony Kirlew from AKA Internet Marketing
- “As a financial planner to dentists, I frequently discuss the importance and cost/benefit of various marketing proposals. I see more and more dentists using social media (primarily Facebook), some quite effectively. A surprising number of small dental practices are just now coming online with web sites, very few use e-mail communication with their patients, more use texting.” - Sharon Weaver from Mission Financial Planning, Inc.
- “Social Media is important, but can be extremely time consuming when done properly. Most clinics will not have the resources to stay active on Facebook or Twitter. We encourage our clients to have each practitioner at the office write one article a month to post on the blog and share.” - Nadeem Kassam from Connect the Doc
- “Professional websites can also build a level of trust with a potential patient early on. If a website looks dated or less professional, it can lead patients to believe that the practice is also dated, or lacks quality. By having an up to date, professional looking website doctors can build trust up front with potential patients doing research online, while also better serving their existing patients with the latest news and information from their practice.” – Mike Wilton from Plastic Surgery Studios
Along Came an Idea
A few months ago my friend Rachel came to me with an idea. She owns an internet marketing firm and she wanted to work with medical professionals to help them with internet marketing and ongoing patient communication. When she mentioned the idea of creating WordPress themes for medical websites I jumped at the chance. I thought it was a great idea. After all, I already knew the need existed and now Rachel (who I know to be excellent at what she does), wanted to get her company more involved with this industry.
So this fall my firm create three medical WordPress themes specifically designed for this niche. With Rachel’s guidance our graphic designer crafted three different theme options that were designed specifically for small medical offices like doctors, audiologist, dentists, chiropractors and the like. The WordPress themes offer an excellent solution, as they are professional looking while still being economical.
Our new WordPress themes include three different websites designs:
Any of these three themes could be used for a host of medical websites. They all have the same premise: easy of use, easy to find contact information, and social sharing options. All three themes are available for purchase in our online theme store.
Still Fearful of Launching Your Own Website?
If you like one of these themes, but you’re not quite sure if the whole DIY website thing is right for you, have no fear. If you’d like assistance setting up one of these medical website, Rachel and her team at The Inforum Network are available for assistance. They’ll not only set up your new website, they’ll also manage ongoing content creation and newsletter management.
SYS-CON Events announced today that Super Micro Computer, Inc., a global leader in compute, storage and networking technologies, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Supermicro (NASDAQ: SMCI), the leading innovator in high-performance, high-efficiency server technology, is a premier provider of advanced server Building Block Solutions® for Data Center, Cloud Computing, Enterprise IT, Hadoop/...
Apr. 30, 2017 05:45 AM EDT Reads: 2,636
NHK, Japan Broadcasting, will feature the upcoming @ThingsExpo Silicon Valley in a special 'Internet of Things' and smart technology documentary that will be filmed on the expo floor between November 3 to 5, 2015, in Santa Clara. NHK is the sole public TV network in Japan equivalent to the BBC in the UK and the largest in Asia with many award-winning science and technology programs. Japanese TV is producing a documentary about IoT and Smart technology and will be covering @ThingsExpo Silicon Val...
Apr. 30, 2017 03:45 AM EDT Reads: 9,441
In his general session at 19th Cloud Expo, Manish Dixit, VP of Product and Engineering at Dice, discussed how Dice leverages data insights and tools to help both tech professionals and recruiters better understand how skills relate to each other and which skills are in high demand using interactive visualizations and salary indicator tools to maximize earning potential. Manish Dixit is VP of Product and Engineering at Dice. As the leader of the Product, Engineering and Data Sciences team at D...
Apr. 30, 2017 03:30 AM EDT Reads: 6,245
The 20th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held June 6-8, 2017, at the Javits Center in New York City, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Containers, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal ...
Apr. 30, 2017 02:45 AM EDT Reads: 1,772
The age of Digital Disruption is evolving into the next era – Digital Cohesion, an age in which applications securely self-assemble and deliver predictive services that continuously adapt to user behavior. Information from devices, sensors and applications around us will drive services seamlessly across mobile and fixed devices/infrastructure. This evolution is happening now in software defined services and secure networking. Four key drivers – Performance, Economics, Interoperability and Trust ...
Apr. 30, 2017 01:45 AM EDT Reads: 1,095
SYS-CON Events announced today that CollabNet, a global leader in enterprise software development, release automation and DevOps solutions, will be a Bronze Sponsor of SYS-CON's 20th International Cloud Expo®, taking place from June 6-8, 2017, at the Javits Center in New York City, NY. CollabNet offers a broad range of solutions with the mission of helping modern organizations deliver quality software at speed. The company’s latest innovation, the DevOps Lifecycle Manager (DLM), supports Value S...
Apr. 30, 2017 01:15 AM EDT Reads: 1,461
With billions of sensors deployed worldwide, the amount of machine-generated data will soon exceed what our networks can handle. But consumers and businesses will expect seamless experiences and real-time responsiveness. What does this mean for IoT devices and the infrastructure that supports them? More of the data will need to be handled at - or closer to - the devices themselves.
Apr. 30, 2017 12:15 AM EDT Reads: 1,208
Web Real-Time Communication APIs have quickly revolutionized what browsers are capable of. In addition to video and audio streams, we can now bi-directionally send arbitrary data over WebRTC's PeerConnection Data Channels. With the advent of Progressive Web Apps and new hardware APIs such as WebBluetooh and WebUSB, we can finally enable users to stitch together the Internet of Things directly from their browsers while communicating privately and securely in a decentralized way.
Apr. 29, 2017 11:15 PM EDT Reads: 9,247
In his keynote at @ThingsExpo, Chris Matthieu, Director of IoT Engineering at Citrix and co-founder and CTO of Octoblu, focused on building an IoT platform and company. He provided a behind-the-scenes look at Octoblu’s platform, business, and pivots along the way (including the Citrix acquisition of Octoblu).
Apr. 29, 2017 10:45 PM EDT Reads: 1,828
Multiple data types are pouring into IoT deployments. Data is coming in small packages as well as enormous files and data streams of many sizes. Widespread use of mobile devices adds to the total. In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists will look at the tools and environments that are being put to use in IoT deployments, as well as the team skills a modern enterprise IT shop needs to keep things running, get a handle on all this data, and deli...
Apr. 29, 2017 10:30 PM EDT Reads: 2,787
Grape Up is a software company, specialized in cloud native application development and professional services related to Cloud Foundry PaaS. With five expert teams that operate in various sectors of the market across the USA and Europe, we work with a variety of customers from emerging startups to Fortune 1000 companies.
Apr. 29, 2017 10:15 PM EDT Reads: 2,613
Financial Technology has become a topic of intense interest throughout the cloud developer and enterprise IT communities. Accordingly, attendees at the upcoming 20th Cloud Expo at the Javits Center in New York, June 6-8, 2017, will find fresh new content in a new track called FinTech.
Apr. 29, 2017 10:00 PM EDT Reads: 2,653
SYS-CON Events announced today that Interoute, owner-operator of one of Europe's largest networks and a global cloud services platform, has been named “Bronze Sponsor” of SYS-CON's 20th Cloud Expo, which will take place on June 6-8, 2017 at the Javits Center in New York, New York. Interoute is the owner-operator of one of Europe's largest networks and a global cloud services platform which encompasses 12 data centers, 14 virtual data centers and 31 colocation centers, with connections to 195 add...
Apr. 29, 2017 09:30 PM EDT Reads: 2,294
The Internet of Things is clearly many things: data collection and analytics, wearables, Smart Grids and Smart Cities, the Industrial Internet, and more. Cool platforms like Arduino, Raspberry Pi, Intel's Galileo and Edison, and a diverse world of sensors are making the IoT a great toy box for developers in all these areas. In this Power Panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists discussed what things are the most important, which will have the most profound e...
Apr. 29, 2017 09:30 PM EDT Reads: 2,568
SYS-CON Events announced today that Hitachi, the leading provider the Internet of Things and Digital Transformation, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Hitachi Data Systems, a wholly owned subsidiary of Hitachi, Ltd., offers an integrated portfolio of services and solutions that enable digital transformation through enhanced data management, governance, mobility and analytics. We help globa...
Apr. 29, 2017 09:15 PM EDT Reads: 1,596
SYS-CON Events announced today that Grape Up will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct. 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Grape Up is a software company specializing in cloud native application development and professional services related to Cloud Foundry PaaS. With five expert teams that operate in various sectors of the market across the U.S. and Europe, Grape Up works with a variety of customers from emergi...
Apr. 29, 2017 08:30 PM EDT Reads: 2,472
@ThingsExpo has been named the Most Influential ‘Smart Cities - IIoT' Account and @BigDataExpo has been named fourteenth by Right Relevance (RR), which provides curated information and intelligence on approximately 50,000 topics. In addition, Right Relevance provides an Insights offering that combines the above Topics and Influencers information with real time conversations to provide actionable intelligence with visualizations to enable decision making. The Insights service is applicable to eve...
Apr. 29, 2017 08:15 PM EDT Reads: 3,121
SYS-CON Events announced today that Hitachi Data Systems, a wholly owned subsidiary of Hitachi LTD., will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City. Hitachi Data Systems (HDS) will be featuring the Hitachi Content Platform (HCP) portfolio. This is the industry’s only offering that allows organizations to bring together object storage, file sync and share, cloud storage gateways, and sophisticated search an...
Apr. 29, 2017 07:30 PM EDT Reads: 844
DevOps is often described as a combination of technology and culture. Without both, DevOps isn't complete. However, applying the culture to outdated technology is a recipe for disaster; as response times grow and connections between teams are delayed by technology, the culture will die. A Nutanix Enterprise Cloud has many benefits that provide the needed base for a true DevOps paradigm.
Apr. 29, 2017 07:15 PM EDT Reads: 1,387
@GonzalezCarmen has been ranked the Number One Influencer and @ThingsExpo has been named the Number One Brand in the “M2M 2016: Top 100 Influencers and Brands” by Analytic. Onalytica analyzed tweets over the last 6 months mentioning the keywords M2M OR “Machine to Machine.” They then identified the top 100 most influential brands and individuals leading the discussion on Twitter.
Apr. 29, 2017 07:00 PM EDT Reads: 1,577