Welcome!

Cognitive Computing Authors: Jim Hansen, Yeshim Deniz, Elizabeth White, Shelly Palmer, Liz McMillan

News Feed Item

TeamViewer® Launches Version 8

TeamViewer®, one of the world’s most popular providers of remote control and online meetings software, today announced the launch of TeamViewer 8. The highly anticipated upgrade expands client service capabilities and provides faster and easier performance for both remote control and online meetings sessions. With the new version, TeamViewer is introducing the new TeamViewer Management Console, a cloud-based administration tool especially addressing the needs of corporate environments and with greater emphasis on accountability, stricter security guidelines and the need for central control of their TeamViewer user accounts.

The TeamViewer Management Console opens up completely new possibilities for support teams in companies large and small. Key features in the new TeamViewer Management Console include comprehensive user management, connection reporting of all sessions and browser-based single-click connections.

Comprehensive User Management

The Management Console offers a new set of user management capabilities. All employees within a company using TeamViewer for IT support services can be managed and controlled centrally over the web-based interface. Some key new capabilities include:

  • Setting up a company profile to manage the entire support team
  • Setting up, adding or disabling TeamViewer accounts of employees using TeamViewer for IT support
  • All support team members get access to important customer information anytime, anywhere, as groups of the Computers & Contacts list can be shared
  • Setting read and write permissions for shared groups
  • Defining access rights within the TeamViewer Management Console (e.g., who may view connection reports)

Connection reporting of all sessions

Now the start and end times of all TeamViewer connections performed by a support team, whether done from a Windows, Mac or Linux computer, browser-based or from a smartphone, will be automatically stored. Further enhancements include:

  • A new comment function enables users to write comments immediately after each support session to better document the support services
  • Reports and comments make invoicing easier and more comprehensible for all supporters involved

Browser-based single-click connections

The TeamViewer Management Console offers increased flexibility for IT supporters as well:

  • Authentication credentials (ID and password) of important computers and contacts are always at hand, as supporters have browser-based access to their TeamViewer accounts anytime, anywhere
  • Remote connections can be started conveniently with a single-click directly from out of the browser-based TeamViewer Management Console

TeamViewer 8 also brings an impressive set of new business tools for users of the remote control and online meetings software. Key new developments include the ability to pass control of a remote session to another expert, local printing from a remote computer, and a deeper Microsoft Outlook integration for increased comfort with online meetings. Overview of the top new advances:

  • Session handover: Remote sessions can be handed over easily “on-the-fly” from one expert to another
  • Remote printing: Easy remote printing e.g. in your home office from your office computer
  • Deeper integration of TeamViewer into Microsoft Outlook allows easy scheduling of online meetings directly in Microsoft Outlook. Meetings will be saved in Outlook calendars
  • Transmission of remote sound and real-time video to the local device. Video transmission is available exclusively in licensed connections.
  • Enhanced session recording: now sound and video can be recorded for perfect documentation

“Business users and IT administrators increasingly need more command and control of the software they use every day,” said Holger Felgner, General Manager at TeamViewer. “TeamViewer 8 does just that by expanding the feature set to not only include useful new tools like session recording and Outlook integration, but also by adding a brand new cloud component that administrators can use to streamline their access and support – anytime, anywhere.”

Windows 8 support

TeamViewer 8 is compatible with Windows 8, supporting the specific Windows 8 commands (e.g. the Windows 8 charms bar) on a remote computer directly via the toolbar in the remote control window. From touch screen to touch screen users will experience the simple use of TeamViewer in Windows 8 with the help of modern Multi-Touch-gestures.

Retina support for Mac users

The TeamViewer 8 user interface now also supports the Retina display, enabling a crystal clear view on a Mac Book Pro.

New 24/7 remote access for Linux computers

TeamViewer 8 provides a new system service functionality for Linux computers. With TeamViewer 8 Linux computers can be accessed remotely 24/7 including login, logout and system reboot – making it perfect for server maintenance and home office access.

Availability

TeamViewer 8 is available now for Windows, Mac and Linux computers at http://www.teamviewer.com/download.

Pricing

TeamViewer offers one-time purchase without recurring costs. TeamViewer pricing is all-inclusive, and add-on components require no further licensing. Business licenses for the complete solution, including support and minor version updates, start at a one-time fee of $749. The TeamViewer Management Console is an exclusive feature of the Premium and Corporate license. For private users in a non-commercial environment, TeamViewer is completely free.

For additional price and licensing information, please visit http://www.teamviewer.com/licensing

Security

TeamViewer offers full encryption based on RSA private/public key exchange and AES 256 Bit encryption. This technology is based on the same standards as https/SSL and is considered completely safe by today's standards. The key exchange also guarantees a full client-to-client data protection. This means that the TeamViewer routing servers are not able to read the data stream.

About TeamViewer

Founded in 2005, TeamViewer is fully focused on the development and distribution of high-end solutions for online communication and collaboration. Available in over 30 languages, TeamViewer is one of the world’s most popular providers of remote control and online meetings software. More information: www.teamviewer.com

© 2012 TeamViewer GmbH. All rights reserved.
Mac, Mac OS and Retina are trademarks of Apple Inc., registered in the U.S. and other countries.
Windows and Microsoft Outlook are registered trademarks of Microsoft Corporation in the United States and other countries.
Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.
Android is a trademark of Google Inc.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
What sort of WebRTC based applications can we expect to see over the next year and beyond? One way to predict development trends is to see what sorts of applications startups are building. In his session at @ThingsExpo, Arin Sime, founder of WebRTC.ventures, will discuss the current and likely future trends in WebRTC application development based on real requests for custom applications from real customers, as well as other public sources of information,
China Unicom exhibit at the 19th International Cloud Expo, which took place at the Santa Clara Convention Center in Santa Clara, CA, in November 2016. China United Network Communications Group Co. Ltd ("China Unicom") was officially established in 2009 on the basis of the merger of former China Netcom and former China Unicom. China Unicom mainly operates a full range of telecommunications services including mobile broadband (GSM, WCDMA, LTE FDD, TD-LTE), fixed-line broadband, ICT, data communica...
My team embarked on building a data lake for our sales and marketing data to better understand customer journeys. This required building a hybrid data pipeline to connect our cloud CRM with the new Hadoop Data Lake. One challenge is that IT was not in a position to provide support until we proved value and marketing did not have the experience, so we embarked on the journey ourselves within the product marketing team for our line of business within Progress. In his session at @BigDataExpo, Sum...
With the introduction of IoT and Smart Living in every aspect of our lives, one question has become relevant: What are the security implications? To answer this, first we have to look and explore the security models of the technologies that IoT is founded upon. In his session at @ThingsExpo, Nevi Kaja, a Research Engineer at Ford Motor Company, will discuss some of the security challenges of the IoT infrastructure and relate how these aspects impact Smart Living. The material will be delivered i...
Apache Hadoop is emerging as a distributed platform for handling large and fast incoming streams of data. Predictive maintenance, supply chain optimization, and Internet-of-Things analysis are examples where Hadoop provides the scalable storage, processing, and analytics platform to gain meaningful insights from granular data that is typically only valuable from a large-scale, aggregate view. One architecture useful for capturing and analyzing streaming data is the Lambda Architecture, represent...
As organizations realize the scope of the Internet of Things, gaining key insights from Big Data, through the use of advanced analytics, becomes crucial. However, IoT also creates the need for petabyte scale storage of data from millions of devices. A new type of Storage is required which seamlessly integrates robust data analytics with massive scale. These storage systems will act as “smart systems” provide in-place analytics that speed discovery and enable businesses to quickly derive meaningf...
Your homes and cars can be automated and self-serviced. Why can't your storage? From simply asking questions to analyze and troubleshoot your infrastructure, to provisioning storage with snapshots, recovery and replication, your wildest sci-fi dream has come true. In his session at @DevOpsSummit at 20th Cloud Expo, Dan Florea, Director of Product Management at Tintri, will provide a ChatOps demo where you can talk to your storage and manage it from anywhere, through Slack and similar services ...
SYS-CON Events announced today that Ocean9will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Ocean9 provides cloud services for Backup, Disaster Recovery (DRaaS) and instant Innovation, and redefines enterprise infrastructure with its cloud native subscription offerings for mission critical SAP workloads.
The taxi industry never saw Uber coming. Startups are a threat to incumbents like never before, and a major enabler for startups is that they are instantly “cloud ready.” If innovation moves at the pace of IT, then your company is in trouble. Why? Because your data center will not keep up with frenetic pace AWS, Microsoft and Google are rolling out new capabilities In his session at 20th Cloud Expo, Don Browning, VP of Cloud Architecture at Turner, will posit that disruption is inevitable for c...
SYS-CON Events announced today that SoftLayer, an IBM Company, has been named “Gold Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. SoftLayer, an IBM Company, provides cloud infrastructure as a service from a growing number of data centers and network points of presence around the world. SoftLayer’s customers range from Web startups to global enterprises.
SYS-CON Events announced today that Conference Guru has been named “Media Sponsor” of SYS-CON's 20th International Cloud Expo, which will take place on June 6–8, 2017, at the Javits Center in New York City, NY. A valuable conference experience generates new contacts, sales leads, potential strategic partners and potential investors; helps gather competitive intelligence and even provides inspiration for new products and services. Conference Guru works with conference organizers to pass great dea...
SYS-CON Events announced today that Technologic Systems Inc., an embedded systems solutions company, will exhibit at SYS-CON's @ThingsExpo, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Technologic Systems is an embedded systems company with headquarters in Fountain Hills, Arizona. They have been in business for 32 years, helping more than 8,000 OEM customers and building over a hundred COTS products that have never been discontinued. Technologic Systems’ pr...
SYS-CON Events announced today that CA Technologies has been named “Platinum Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY, and the 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. CA Technologies helps customers succeed in a future where every business – from apparel to energy – is being rewritten by software. From ...
With major technology companies and startups seriously embracing Cloud strategies, now is the perfect time to attend @CloudExpo | @ThingsExpo, June 6-8, 2017, at the Javits Center in New York City, NY and October 31 - November 2, 2017, Santa Clara Convention Center, CA. Learn what is going on, contribute to the discussions, and ensure that your enterprise is on the right path to Digital Transformation.
SYS-CON Events announced today that Telecom Reseller has been named “Media Sponsor” of SYS-CON's 20th International Cloud Expo, which will take place on June 6–8, 2017, at the Javits Center in New York City, NY. Telecom Reseller reports on Unified Communications, UCaaS, BPaaS for enterprise and SMBs. They report extensively on both customer premises based solutions such as IP-PBX as well as cloud based and hosted platforms.
SYS-CON Events announced today that Loom Systems will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Founded in 2015, Loom Systems delivers an advanced AI solution to predict and prevent problems in the digital business. Loom stands alone in the industry as an AI analysis platform requiring no prior math knowledge from operators, leveraging the existing staff to succeed in the digital era. With offices in S...
SYS-CON Events announced today that Interoute, owner-operator of one of Europe's largest networks and a global cloud services platform, has been named “Bronze Sponsor” of SYS-CON's 20th Cloud Expo, which will take place on June 6-8, 2017 at the Javits Center in New York, New York. Interoute is the owner-operator of one of Europe's largest networks and a global cloud services platform which encompasses 12 data centers, 14 virtual data centers and 31 colocation centers, with connections to 195 add...
SYS-CON Events announced today that T-Mobile will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. As America's Un-carrier, T-Mobile US, Inc., is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The Company's advanced nationwide 4G LTE network delivers outstanding wireless experiences to 67.4 million customers who are unwilling to compromise on ...
In his session at @ThingsExpo, Eric Lachapelle, CEO of the Professional Evaluation and Certification Board (PECB), will provide an overview of various initiatives to certifiy the security of connected devices and future trends in ensuring public trust of IoT. Eric Lachapelle is the Chief Executive Officer of the Professional Evaluation and Certification Board (PECB), an international certification body. His role is to help companies and individuals to achieve professional, accredited and worldw...
SYS-CON Events announced today that Infranics will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Since 2000, Infranics has developed SysMaster Suite, which is required for the stable and efficient management of ICT infrastructure. The ICT management solution developed and provided by Infranics continues to add intelligence to the ICT infrastructure through the IMC (Infra Management Cycle) based on mathemat...