API Journal Authors: Liz McMillan, Elizabeth White, Yeshim Deniz, Ruxit Blog, William Schmarzo

News Feed Item

TeamViewer® Launches Version 8

TeamViewer®, one of the world’s most popular providers of remote control and online meetings software, today announced the launch of TeamViewer 8. The highly anticipated upgrade expands client service capabilities and provides faster and easier performance for both remote control and online meetings sessions. With the new version, TeamViewer is introducing the new TeamViewer Management Console, a cloud-based administration tool especially addressing the needs of corporate environments and with greater emphasis on accountability, stricter security guidelines and the need for central control of their TeamViewer user accounts.

The TeamViewer Management Console opens up completely new possibilities for support teams in companies large and small. Key features in the new TeamViewer Management Console include comprehensive user management, connection reporting of all sessions and browser-based single-click connections.

Comprehensive User Management

The Management Console offers a new set of user management capabilities. All employees within a company using TeamViewer for IT support services can be managed and controlled centrally over the web-based interface. Some key new capabilities include:

  • Setting up a company profile to manage the entire support team
  • Setting up, adding or disabling TeamViewer accounts of employees using TeamViewer for IT support
  • All support team members get access to important customer information anytime, anywhere, as groups of the Computers & Contacts list can be shared
  • Setting read and write permissions for shared groups
  • Defining access rights within the TeamViewer Management Console (e.g., who may view connection reports)

Connection reporting of all sessions

Now the start and end times of all TeamViewer connections performed by a support team, whether done from a Windows, Mac or Linux computer, browser-based or from a smartphone, will be automatically stored. Further enhancements include:

  • A new comment function enables users to write comments immediately after each support session to better document the support services
  • Reports and comments make invoicing easier and more comprehensible for all supporters involved

Browser-based single-click connections

The TeamViewer Management Console offers increased flexibility for IT supporters as well:

  • Authentication credentials (ID and password) of important computers and contacts are always at hand, as supporters have browser-based access to their TeamViewer accounts anytime, anywhere
  • Remote connections can be started conveniently with a single-click directly from out of the browser-based TeamViewer Management Console

TeamViewer 8 also brings an impressive set of new business tools for users of the remote control and online meetings software. Key new developments include the ability to pass control of a remote session to another expert, local printing from a remote computer, and a deeper Microsoft Outlook integration for increased comfort with online meetings. Overview of the top new advances:

  • Session handover: Remote sessions can be handed over easily “on-the-fly” from one expert to another
  • Remote printing: Easy remote printing e.g. in your home office from your office computer
  • Deeper integration of TeamViewer into Microsoft Outlook allows easy scheduling of online meetings directly in Microsoft Outlook. Meetings will be saved in Outlook calendars
  • Transmission of remote sound and real-time video to the local device. Video transmission is available exclusively in licensed connections.
  • Enhanced session recording: now sound and video can be recorded for perfect documentation

“Business users and IT administrators increasingly need more command and control of the software they use every day,” said Holger Felgner, General Manager at TeamViewer. “TeamViewer 8 does just that by expanding the feature set to not only include useful new tools like session recording and Outlook integration, but also by adding a brand new cloud component that administrators can use to streamline their access and support – anytime, anywhere.”

Windows 8 support

TeamViewer 8 is compatible with Windows 8, supporting the specific Windows 8 commands (e.g. the Windows 8 charms bar) on a remote computer directly via the toolbar in the remote control window. From touch screen to touch screen users will experience the simple use of TeamViewer in Windows 8 with the help of modern Multi-Touch-gestures.

Retina support for Mac users

The TeamViewer 8 user interface now also supports the Retina display, enabling a crystal clear view on a Mac Book Pro.

New 24/7 remote access for Linux computers

TeamViewer 8 provides a new system service functionality for Linux computers. With TeamViewer 8 Linux computers can be accessed remotely 24/7 including login, logout and system reboot – making it perfect for server maintenance and home office access.


TeamViewer 8 is available now for Windows, Mac and Linux computers at http://www.teamviewer.com/download.


TeamViewer offers one-time purchase without recurring costs. TeamViewer pricing is all-inclusive, and add-on components require no further licensing. Business licenses for the complete solution, including support and minor version updates, start at a one-time fee of $749. The TeamViewer Management Console is an exclusive feature of the Premium and Corporate license. For private users in a non-commercial environment, TeamViewer is completely free.

For additional price and licensing information, please visit http://www.teamviewer.com/licensing


TeamViewer offers full encryption based on RSA private/public key exchange and AES 256 Bit encryption. This technology is based on the same standards as https/SSL and is considered completely safe by today's standards. The key exchange also guarantees a full client-to-client data protection. This means that the TeamViewer routing servers are not able to read the data stream.

About TeamViewer

Founded in 2005, TeamViewer is fully focused on the development and distribution of high-end solutions for online communication and collaboration. Available in over 30 languages, TeamViewer is one of the world’s most popular providers of remote control and online meetings software. More information: www.teamviewer.com

© 2012 TeamViewer GmbH. All rights reserved.
Mac, Mac OS and Retina are trademarks of Apple Inc., registered in the U.S. and other countries.
Windows and Microsoft Outlook are registered trademarks of Microsoft Corporation in the United States and other countries.
Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.
Android is a trademark of Google Inc.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
Most people haven’t heard the word, “gamification,” even though they probably, and perhaps unwittingly, participate in it every day. Gamification is “the process of adding games or game-like elements to something (as a task) so as to encourage participation.” Further, gamification is about bringing game mechanics – rules, constructs, processes, and methods – into the real world in an effort to engage people. In his session at @ThingsExpo, Robert Endo, owner and engagement manager of Intrepid D...
WebRTC adoption has generated a wave of creative uses of communications and collaboration through websites, sales apps, customer care and business applications. As WebRTC has become more mainstream it has evolved to use cases beyond the original peer-to-peer case, which has led to a repeating requirement for interoperability with existing infrastructures. In his session at @ThingsExpo, Graham Holt, Executive Vice President of Daitan Group, will cover implementation examples that have enabled ea...
SYS-CON Events announced today that Enzu will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Enzu’s mission is to be the leading provider of enterprise cloud solutions worldwide. Enzu enables online businesses to use its IT infrastructure to their competitive advantage. By offering a suite of proven hosting and management services, Enzu wants companies to focus on the core of their online busine...
In the next forty months – just over three years – businesses will undergo extraordinary changes. The exponential growth of digitization and machine learning will see a step function change in how businesses create value, satisfy customers, and outperform their competition. In the next forty months companies will take the actions that will see them get to the next level of the game called Capitalism. Or they won’t – game over. The winners of today and tomorrow think differently, follow different...
SYS-CON Events announced today that Roundee / LinearHub will exhibit at the WebRTC Summit at @ThingsExpo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. LinearHub provides Roundee Service, a smart platform for enterprise video conferencing with enhanced features such as automatic recording and transcription service. Slack users can integrate Roundee to their team via Slack’s App Directory, and '/roundee' command lets your video conference ...
Enterprise IT has been in the era of Hybrid Cloud for some time now. But it seems most conversations about Hybrid are focused on integrating AWS, Microsoft Azure, or Google ECM into existing on-premises systems. Where is all the Private Cloud? What do technology providers need to do to make their offerings more compelling? How should enterprise IT executives and buyers define their focus, needs, and roadmap, and communicate that clearly to the providers?
SYS-CON Events announced today that Sheng Liang to Keynote at SYS-CON's 19th Cloud Expo, which will take place on November 1-3, 2016 at the Santa Clara Convention Center in Santa Clara, California.
More and more brands have jumped on the IoT bandwagon. We have an excess of wearables – activity trackers, smartwatches, smart glasses and sneakers, and more that track seemingly endless datapoints. However, most consumers have no idea what “IoT” means. Creating more wearables that track data shouldn't be the aim of brands; delivering meaningful, tangible relevance to their users should be. We're in a period in which the IoT pendulum is still swinging. Initially, it swung toward "smart for smar...
DevOps is being widely accepted (if not fully adopted) as essential in enterprise IT. But as Enterprise DevOps gains maturity, expands scope, and increases velocity, the need for data-driven decisions across teams becomes more acute. DevOps teams in any modern business must wrangle the ‘digital exhaust’ from the delivery toolchain, "pervasive" and "cognitive" computing, APIs and services, mobile devices and applications, the Internet of Things, and now even blockchain. In this power panel at @...
SYS-CON Events announced today that SoftNet Solutions will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. SoftNet Solutions specializes in Enterprise Solutions for Hadoop and Big Data. It offers customers the most open, robust, and value-conscious portfolio of solutions, services, and tools for the shortest route to success with Big Data. The unique differentiator is the ability to architect and ...
"Matrix is an ambitious open standard and implementation that's set up to break down the fragmentation problems that exist in IP messaging and VoIP communication," explained John Woolf, Technical Evangelist at Matrix, in this SYS-CON.tv interview at @ThingsExpo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
In past @ThingsExpo presentations, Joseph di Paolantonio has explored how various Internet of Things (IoT) and data management and analytics (DMA) solution spaces will come together as sensor analytics ecosystems. This year, in his session at @ThingsExpo, Joseph di Paolantonio from DataArchon, will be adding the numerous Transportation areas, from autonomous vehicles to “Uber for containers.” While IoT data in any one area of Transportation will have a huge impact in that area, combining sensor...
Established in 1998, Calsoft is a leading software product engineering Services Company specializing in Storage, Networking, Virtualization and Cloud business verticals. Calsoft provides End-to-End Product Development, Quality Assurance Sustenance, Solution Engineering and Professional Services expertise to assist customers in achieving their product development and business goals. The company's deep domain knowledge of Storage, Virtualization, Networking and Cloud verticals helps in delivering ...
SYS-CON Events announced today that 910Telecom will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Housed in the classic Denver Gas & Electric Building, 910 15th St., 910Telecom is a carrier-neutral telecom hotel located in the heart of Denver. Adjacent to CenturyLink, AT&T, and Denver Main, 910Telecom offers connectivity to all major carriers, Internet service providers, Internet backbones and ...
In his general session at 18th Cloud Expo, Lee Atchison, Principal Cloud Architect and Advocate at New Relic, discussed cloud as a ‘better data center’ and how it adds new capacity (faster) and improves application availability (redundancy). The cloud is a ‘Dynamic Tool for Dynamic Apps’ and resource allocation is an integral part of your application architecture, so use only the resources you need and allocate /de-allocate resources on the fly.
In the next five to ten years, millions, if not billions of things will become smarter. This smartness goes beyond connected things in our homes like the fridge, thermostat and fancy lighting, and into heavily regulated industries including aerospace, pharmaceutical/medical devices and energy. “Smartness” will embed itself within individual products that are part of our daily lives. We will engage with smart products - learning from them, informing them, and communicating with them. Smart produc...
In his keynote at 19th Cloud Expo, Sheng Liang, co-founder and CEO of Rancher Labs, will discuss the technological advances and new business opportunities created by the rapid adoption of containers. With the success of Amazon Web Services (AWS) and various open source technologies used to build private clouds, cloud computing has become an essential component of IT strategy. However, users continue to face challenges in implementing clouds, as older technologies evolve and newer ones like Docke...
WebRTC sits at the intersection between VoIP and the Web. As such, it poses some interesting challenges for those developing services on top of it, but also for those who need to test and monitor these services. In his session at WebRTC Summit, Tsahi Levent-Levi, co-founder of testRTC, reviewed the various challenges posed by WebRTC when it comes to testing and monitoring and on ways to overcome them.
In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, provided an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain. Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life sett...
SYS-CON Events announced today that Coalfire will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Coalfire is the trusted leader in cybersecurity risk management and compliance services. Coalfire integrates advisory and technical assessments and recommendations to the corporate directors, executives, boards, and IT organizations for global brands and organizations in the technology, cloud, health...