Welcome!

API Journal Authors: Elizabeth White, Kevin Benedict, Anders Wallgren, Amit Golander, Jerome McFarland

News Feed Item

Top Methods Car Repair Shops Use to Squeeze More Money Out of Your Pocket

Is your car repair bill higher than you expected? Many repair facilities use nasty tactics to make sure you pay more than you need to.

NEW YORK, Nov.15, 2012 /PRNewswire-iReach/ -- The Auto Repair Industry is notorious for being industry in which the customer is at an informational disadvantage. Let's face it; the mechanic knows more than you do. Consumers are in the dark the moment they step into a repair shop. While the informational discrepancy cannot be fully nullified, customers can go in there with better knowledge of how repair shops are able to get away with squeezing more money out of your pockets.

(Photo: http://photos.prnewswire.com/prnh/20121114/CG13857)

Free Inspection

Nothing is ever really free! When a repair facility offers a free inspection, they are really only telling you "Bring your vehicle in so that we can find problems that are really not all that problematic." If you do have a repair that you need for your vehicle, you can take it into a repair shop that gets the problem diagnosed and repaired without having that laundry list sway your decision. If you do not need a repair, as long as you maintained your vehicle, you shouldn't have any reason to get a free inspection. Even if you do happen to find yourself with a laundry list of problems, a mechanic's worst enemy is another mechanic. Take it to someone else to get a second opinion.

Pressuring you to make a decision

Mechanics may give you a costly estimate and then, nonchalantly, ask you "So, when do you want to pick up your car?" This is one of many tactics used by mechanics to artificially and psychologically pressure you into approving the repair without having time to make an informed decision. This prevents you from acknowledging the fact that you are free to get a second opinion from another mechanic. This also prevents you from tying up their lift or space. It is your car and your money; remember to take your time to make a decision!

With a verbal Estimate

Request a written estimate at all times. You want to ensure that you are being charged accordingly. Many times a mechanics will give an estimate verbally without any proof or authentication. Not only is the mechanic able to inflate the true cost of the repair, but you wouldn't know what they are doing to your vehicle. Even if they did the repair, you would have no proof of it. This can cause all sorts of problems when an unrelated part "happens" to fall off a few days after leaving the shop. If the shop is not able to give you a written estimate, then go somewhere else. There's absolutely no reason why you shouldn't have a written estimate.

Using your auto warranty company as a way to get more money

Mechanics know how warranty companies work. They know that the amount a warranty company will pay for repair is priced according to national standards. They also know that you are not aware of that national standard. The mechanic will quote the warranty company much more than the repair would truly cost. Warranty companies, knowing better, will end up paying the mechanic less than the quoted amount and any repair amount left over, you will unfortunately have to pick up. Not only is the mechanic able to shift the blame on to the warranty company for not paying out the full inflated amount, but they are also able to get that extra cash on top from your pocket. Speak to your warranty company before approving the repair. Find out why they paid less on the covered items. More often than not, they will tell you about the mechanic overcharging you.

By hiding information from you

Your mechanic may not give you information that may save your bank account. Your vehicle's manufacturer may have posted a recall or a technical service bulletin on your vehicle. After getting your written estimate, be sure to call up your local manufacturer's service center to see if there has been any recall or technical service bulletins posted for your vehicle that may in fact cover your repair.

By hiding information from your auto warranty company

When it comes to warranty companies, they not only cover your vehicle, they also help the customer understand the nature of their repairs. When you give your mechanic that warranty card, make sure that he gives the claim department in your extended auto warranty company the same information that he gives to you. Disreputable mechanics will not give warranty companies the full details of your repair or they'd give blatantly false information so that the warranty company can deny the claim. This allows the mechanic to squeeze you out of either more money for parts that do not require repairs or the purchase of the vehicle itself, all while under the façade that the warranty company is at fault. 

By not providing proof

When a mechanic claims that an engine part is falling off and you haven't noticed it in the slightest while driving your car, demand proof. Many mechanics get away with costly repairs that aren't needed because customers take their word for it. 

By using your theories against you

When you take your car to a shop, do not give them any theories on what the problem is. They are professionals and they can easily figure it out. By telling them that you feel it is the engine that is causing problems, it gives them the ability to find a laundry list of items wrong with the engine and present it to you to justify your theory. Since it was your theory, you are more likely to pay for the repairs.

No matter where you take your car, nothing is more crucial to you than information. The more information you have about your vehicle, the better. It is highly recommended that you do your homework on your car. Ask friends, ask Google, ask anyone who may have more knowledge than you.  Arm your self with an extended auto warranty.

Go to a trusted, reputable repair shop.

You are the only person who can save your own bank account.

Media Contact: Jen McNeil Direct Buy Warranty, 1-888-865-4484, [email protected]

News distributed by PR Newswire iReach: https://ireach.prnewswire.com

SOURCE Direct Buy Warranty

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
Increasing IoT connectivity is forcing enterprises to find elegant solutions to organize and visualize all incoming data from these connected devices with re-configurable dashboard widgets to effectively allow rapid decision-making for everything from immediate actions in tactical situations to strategic analysis and reporting. In his session at 18th Cloud Expo, Shikhir Singh, Senior Developer Relations Manager at Sencha, will discuss how to create HTML5 dashboards that interact with IoT devic...
We’ve worked with dozens of early adopters across numerous industries and will debunk common misperceptions, which starts with understanding that many of the connected products we’ll use over the next 5 years are already products, they’re just not yet connected. With an IoT product, time-in-market provides much more essential feedback than ever before. Innovation comes from what you do with the data that the connected product provides in order to enhance the customer experience and optimize busi...
The IoTs will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform. In his session at @ThingsExpo, Craig Sproule, CEO of Metavine, will demonstrate how to move beyond today's coding paradigm and share the must-have mindsets for removing complexity from the development proc...
A critical component of any IoT project is the back-end systems that capture data from remote IoT devices and structure it in a way to answer useful questions. Traditional data warehouse and analytical systems are mature technologies that can be used to handle large data sets, but they are not well suited to many IoT-scale products and the need for real-time insights. At Fuze, we have developed a backend platform as part of our mobility-oriented cloud service that uses Big Data-based approache...
trust and privacy in their ecosystem. Assurance and protection of device identity, secure data encryption and authentication are the key security challenges organizations are trying to address when integrating IoT devices. This holds true for IoT applications in a wide range of industries, for example, healthcare, consumer devices, and manufacturing. In his session at @ThingsExpo, Lancen LaChance, vice president of product management, IoT solutions at GlobalSign, will teach IoT developers how t...
Digital payments using wearable devices such as smart watches, fitness trackers, and payment wristbands are an increasing area of focus for industry participants, and consumer acceptance from early trials and deployments has encouraged some of the biggest names in technology and banking to continue their push to drive growth in this nascent market. Wearable payment systems may utilize near field communication (NFC), radio frequency identification (RFID), or quick response (QR) codes and barcodes...
SYS-CON Events announced today that Peak 10, Inc., a national IT infrastructure and cloud services provider, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Peak 10 provides reliable, tailored data center and network services, cloud and managed services. Its solutions are designed to scale and adapt to customers’ changing business needs, enabling them to lower costs, improve performance and focus inter...
We're entering the post-smartphone era, where wearable gadgets from watches and fitness bands to glasses and health aids will power the next technological revolution. With mass adoption of wearable devices comes a new data ecosystem that must be protected. Wearables open new pathways that facilitate the tracking, sharing and storing of consumers’ personal health, location and daily activity data. Consumers have some idea of the data these devices capture, but most don’t realize how revealing and...
The demand for organizations to expand their infrastructure to multiple IT environments like the cloud, on-premise, mobile, bring your own device (BYOD) and the Internet of Things (IoT) continues to grow. As this hybrid infrastructure increases, the challenge to monitor the security of these systems increases in volume and complexity. In his session at 18th Cloud Expo, Stephen Coty, Chief Security Evangelist at Alert Logic, will show how properly configured and managed security architecture can...
The IETF draft standard for M2M certificates is a security solution specifically designed for the demanding needs of IoT/M2M applications. In his session at @ThingsExpo, Brian Romansky, VP of Strategic Technology at TrustPoint Innovation, will explain how M2M certificates can efficiently enable confidentiality, integrity, and authenticity on highly constrained devices.
There is an ever-growing explosion of new devices that are connected to the Internet using “cloud” solutions. This rapid growth is creating a massive new demand for efficient access to data. And it’s not just about connecting to that data anymore. This new demand is bringing new issues and challenges and it is important for companies to scale for the coming growth. And with that scaling comes the need for greater security, gathering and data analysis, storage, connectivity and, of course, the...
So, you bought into the current machine learning craze and went on to collect millions/billions of records from this promising new data source. Now, what do you do with them? Too often, the abundance of data quickly turns into an abundance of problems. How do you extract that "magic essence" from your data without falling into the common pitfalls? In her session at @ThingsExpo, Natalia Ponomareva, Software Engineer at Google, will provide tips on how to be successful in large scale machine lear...
Artificial Intelligence has the potential to massively disrupt IoT. In his session at 18th Cloud Expo, AJ Abdallat, CEO of Beyond AI, will discuss what the five main drivers are in Artificial Intelligence that could shape the future of the Internet of Things. AJ Abdallat is CEO of Beyond AI. He has over 20 years of management experience in the fields of artificial intelligence, sensors, instruments, devices and software for telecommunications, life sciences, environmental monitoring, process...
You think you know what’s in your data. But do you? Most organizations are now aware of the business intelligence represented by their data. Data science stands to take this to a level you never thought of – literally. The techniques of data science, when used with the capabilities of Big Data technologies, can make connections you had not yet imagined, helping you discover new insights and ask new questions of your data. In his session at @ThingsExpo, Sarbjit Sarkaria, data science team lead ...
SYS-CON Events announced today that Ericsson has been named “Gold Sponsor” of SYS-CON's @ThingsExpo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. Ericsson is a world leader in the rapidly changing environment of communications technology – providing equipment, software and services to enable transformation through mobility. Some 40 percent of global mobile traffic runs through networks we have supplied. More than 1 billion subscribers around the world re...
In his session at @ThingsExpo, Chris Klein, CEO and Co-founder of Rachio, will discuss next generation communities that are using IoT to create more sustainable, intelligent communities. One example is Sterling Ranch, a 10,000 home development that – with the help of Siemens – will integrate IoT technology into the community to provide residents with energy and water savings as well as intelligent security. Everything from stop lights to sprinkler systems to building infrastructures will run ef...
Manufacturers are embracing the Industrial Internet the same way consumers are leveraging Fitbits – to improve overall health and wellness. Both can provide consistent measurement, visibility, and suggest performance improvements customized to help reach goals. Fitbit users can view real-time data and make adjustments to increase their activity. In his session at @ThingsExpo, Mark Bernardo Professional Services Leader, Americas, at GE Digital, will discuss how leveraging the Industrial Interne...
The increasing popularity of the Internet of Things necessitates that our physical and cognitive relationship with wearable technology will change rapidly in the near future. This advent means logging has become a thing of the past. Before, it was on us to track our own data, but now that data is automatically available. What does this mean for mHealth and the "connected" body? In her session at @ThingsExpo, Lisa Calkins, CEO and co-founder of Amadeus Consulting, will discuss the impact of wea...
Whether your IoT service is connecting cars, homes, appliances, wearable, cameras or other devices, one question hangs in the balance – how do you actually make money from this service? The ability to turn your IoT service into profit requires the ability to create a monetization strategy that is flexible, scalable and working for you in real-time. It must be a transparent, smoothly implemented strategy that all stakeholders – from customers to the board – will be able to understand and comprehe...
You deployed your app with the Bluemix PaaS and it's gaining some serious traction, so it's time to make some tweaks. Did you design your application in a way that it can scale in the cloud? Were you even thinking about the cloud when you built the app? If not, chances are your app is going to break. Check out this webcast to learn various techniques for designing applications that will scale successfully in Bluemix, for the confidence you need to take your apps to the next level and beyond.