Welcome!

API Journal Authors: Pat Romanski, Liz McMillan, Rishi Bhargava, Elizabeth White, Kevin Benedict

Blog Feed Post

The 7 Not-So-Obvious Benefits of Content Marketing

On a conference call with a prospective client earlier this week, I found myself diagramming our “marketing wheel,” which displays the universe of marketing tactics, all of which should be driven by the center of that universe—a cohesive marketing strategy (see my very sophisticated artwork below).

To complete the wheel, I surrounded the entire diagram with content, in an attempt to illustrate that content impacts every single piece of a company’s marketing strategy.

The diagram served its purpose; however, I realized something important upon reflecting on the call. I had understated the full value of content marketing, and in particular some of the less obvious benefits it can provide.

Most of the hype surrounding content marketing is focused on its impact on lead generation, lead nurturing and ultimately revenue generation. However, those are just starting points—important ones, but just starting points. Here are 7 other not-so-obvious areas that benefit from a well-executed content marketing program.

Content marketing impacts every stage of the recruiting funnel.

Is recruiting all that different from sales? Does the process of courting and ultimately signing a new employee differ all that much from the process of qualifying and signing a new client?

The only difference is that we have to swap out “prospect” for “candidate” and “product or service” for “job opportunity.”

We already know that a sales team needs content marketing to drive the first 60% of the sales process. Considering that 49% of U.S. employers are experiencing difficulty filling critical positions within their organizations, content marketing is more important than ever to the recruiting process.

Content marketing helps with client retention.

Think your job is done once you bring on a new client? Now it’s just a matter of delivering your product or service, right?

Not so fast.

I don’t care if you’re selling landscaping services or business intelligence software—signing a new customer is just the beginning. Clients now expect you to deliver not only your product or service, but also to provide added value via education. And if you don’t provide it, someone else will.

Do you have the time to personally educate every single one of your customers? Probably not. Content marketing can help.

Content marketing improves employee attitudes and confidence levels.

Whether you know it or not, your employees, including the ones that you’d hate to lose, are always evaluating their current situation against what they think might exist elsewhere. Most of them want to believe that their future lies within your organization, but they also love to win the proverbial popularity contest. Publish material that brings attention to the company, and you’ll improve employee morale and keep employees motivated to live up to your company’s top billing.

Content marketing changes the sales & marketing relationship.

Content marketing is not collateral. Collateral is the stuff that salespeople used to call “leave behinds”…you know, the stuff that prospects never read? And you wonder why salespeople used to view marketing folks as nothing more than support staff.

Content marketing, when done right, includes the type of material that salespeople use strategically during the sales process, and that type of content can change the entire sales and marketing dynamic.

The best sales people—the 99th percentile salespeople—know that content marketing has completely changed the art of selling.

Content marketing helps you raise money.

When VCs are evaluating a CEO, one of the areas they pay close attention to is the CEO’s recruiting focus and aptitude. Can this guy or gal sell his or her vision to talented executives and staffers that have other attractive options to choose from?

Chad Dickerson, CEO of Etsy, takes that commitment to another level in AVC’s MBA Mondays:

“On a practical day-to-day level, that means that I will drop nearly anything I am doing to help close a key candidate. Talent is that important and it’s always worth my time.”

Besides a CEO with a vision and a commitment to selling that vision, what do these VC-backed companies need for a recruiting program? Content marketing.

Venture capital firms like OpenView Venture Partners are not only preaching the power of content marketing to their portfolio companies, but they are eating their own dog food with content marketing programs designed to support their own corporate initiatives.

Content marketing assures better understanding of company messaging.

Corporate messaging guides are great tools for employee onboarding, for use in sales meetings, and in general to make sure everybody is using the same type of language to describe your company and its products and services.

But corporate messaging guides are kind of boring, and especially in larger companies, many staffers will gloss over them.

On the other hand, a thought-provoking, topic-specific, perhaps even contrarian piece of content, published by a member of the company’s leadership team, can offer the perfect extension to a messaging guide. It’s more likely to be read, more likely to be shared, and therefore more likely to be digested and understood.

Content marketing can replace enhance public relations efforts.

A few weeks back, I read the following headline and it made me cringe – Is Content Marketing a New Public Relations Discipline?

Sarah Skerik goes on to write an insightful post, but I cringed initially because the answer is no, content marketing is not a new public relations discipline. Unlike public relations, which tends to get siloed even inside a corporate marketing department, content marketing does not belong in a separate category, disconnected from the rest of the marketing department.

Content marketing absolutely supports public relations, just like it supports search engine marketing, social media, email marketing, and a variety of other marketing tactics.

Now is the right time to invest in content marketing. Before you make that investment, though, be sure to consider the complete set of benefits, which will make setting objectives and measuring against those objectives a whole will lot easier.

Get both easy-to-digest tips and more detailed content marketing approaches from Right Source and other industry experts in our free content marketing eBook: How to Grow Your Business with Content Marketing.

Read the original blog entry...

More Stories By Mike Sweeney

Mike Sweeney and Right Source Marketing help organizations build their marketing strategy, organize the structure to accommodate that strategy, and deliver the specific services to execute that strategy. We do this through a unique model that provides senior level strategic consulting as well as specific services that cover every area of an organization’s marketing plan.

@ThingsExpo Stories
Adobe is changing the world though digital experiences. Adobe helps customers develop and deliver high-impact experiences that differentiate brands, build loyalty, and drive revenue across every screen, including smartphones, computers, tablets and TVs. Adobe content solutions are used daily by millions of companies worldwide-from publishers and broadcasters, to enterprises, marketing agencies and household-name brands. Building on its established design leadership, Adobe enables customers not o...
Everyone knows that truly innovative companies learn as they go along, pushing boundaries in response to market changes and demands. What's more of a mystery is how to balance innovation on a fresh platform built from scratch with the legacy tech stack, product suite and customers that continue to serve as the business' foundation. In his General Session at 19th Cloud Expo, Michael Chambliss, Head of Engineering at ReadyTalk, will discuss why and how ReadyTalk diverted from healthy revenue an...
Cognitive Computing is becoming the foundation for a new generation of solutions that have the potential to transform business. Unlike traditional approaches to building solutions, a cognitive computing approach allows the data to help determine the way applications are designed. This contrasts with conventional software development that begins with defining logic based on the current way a business operates. In her session at 18th Cloud Expo, Judith S. Hurwitz, President and CEO of Hurwitz & ...
The Internet of Things will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform and how we integrate our thinking to solve complicated problems. In his session at 19th Cloud Expo, Craig Sproule, CEO of Metavine, will demonstrate how to move beyond today's coding paradigm ...
The Transparent Cloud-computing Consortium (abbreviation: T-Cloud Consortium) will conduct research activities into changes in the computing model as a result of collaboration between "device" and "cloud" and the creation of new value and markets through organic data processing High speed and high quality networks, and dramatic improvements in computer processing capabilities, have greatly changed the nature of applications and made the storing and processing of data on the network commonplace.
Digital transformation is too big and important for our future success to not understand the rules that apply to it. The first three rules for winning in this age of hyper-digital transformation are: Advantages in speed, analytics and operational tempos must be captured by implementing an optimized information logistics system (OILS) Real-time operational tempos (IT, people and business processes) must be achieved Businesses that can "analyze data and act and with speed" will dominate those t...
Almost two-thirds of companies either have or soon will have IoT as the backbone of their business in 2016. However, IoT is far more complex than most firms expected. How can you not get trapped in the pitfalls? In his session at @ThingsExpo, Tony Shan, a renowned visionary and thought leader, will introduce a holistic method of IoTification, which is the process of IoTifying the existing technology and business models to adopt and leverage IoT. He will drill down to the components in this fra...
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 19th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world and ThingsExpo Silicon Valley Call for Papers is now open.
I'm a lonely sensor. I spend all day telling the world how I'm feeling, but none of the other sensors seem to care. I want to be connected. I want to build relationships with other sensors to be more useful for my human. I want my human to understand that when my friends next door are too hot for a while, I'll soon be flaming. And when all my friends go outside without me, I may be left behind. Don't just log my data; use the relationship graph. In his session at @ThingsExpo, Ryan Boyd, Engi...
As ridesharing competitors and enhanced services increase, notable changes are occurring in the transportation model. Despite the cost-effective means and flexibility of ridesharing, both drivers and users will need to be aware of the connected environment and how it will impact the ridesharing experience. In his session at @ThingsExpo, Timothy Evavold, Executive Director Automotive at Covisint, will discuss key challenges and solutions to powering a ride sharing and/or multimodal model in the a...
SYS-CON Events announced today that Pulzze Systems will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Pulzze Systems, Inc. provides infrastructure products for the Internet of Things to enable any connected device and system to carry out matched operations without programming. For more information, visit http://www.pulzzesystems.com.
Why do your mobile transformations need to happen today? Mobile is the strategy that enterprise transformation centers on to drive customer engagement. In his general session at @ThingsExpo, Roger Woods, Director, Mobile Product & Strategy – Adobe Marketing Cloud, covered key IoT and mobile trends that are forcing mobile transformation, key components of a solid mobile strategy and explored how brands are effectively driving mobile change throughout the enterprise.
SYS-CON Events announced today that ReadyTalk, a leading provider of online conferencing and webinar services, has been named Vendor Presentation Sponsor at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. ReadyTalk delivers audio and web conferencing services that inspire collaboration and enable the Future of Work for today’s increasingly digital and mobile workforce. By combining intuitive, innovative tec...
If you’re responsible for an application that depends on the data or functionality of various IoT endpoints – either sensors or devices – your brand reputation depends on the security, reliability, and compliance of its many integrated parts. If your application fails to deliver the expected business results, your customers and partners won't care if that failure stems from the code you developed or from a component that you integrated. What can you do to ensure that the endpoints work as expect...
WebRTC adoption has generated a wave of creative uses of communications and collaboration through websites, sales apps, customer care and business applications. As WebRTC has become more mainstream it has evolved to use cases beyond the original peer-to-peer case, which has led to a repeating requirement for interoperability with existing infrastructures. In his session at @ThingsExpo, Graham Holt, Executive Vice President of Daitan Group, will cover implementation examples that have enabled ea...
There is growing need for data-driven applications and the need for digital platforms to build these apps. In his session at 19th Cloud Expo, Muddu Sudhakar, VP and GM of Security & IoT at Splunk, will cover different PaaS solutions and Big Data platforms that are available to build applications. In addition, AI and machine learning are creating new requirements that developers need in the building of next-gen apps. The next-generation digital platforms have some of the past platform needs a...
So, you bought into the current machine learning craze and went on to collect millions/billions of records from this promising new data source. Now, what do you do with them? Too often, the abundance of data quickly turns into an abundance of problems. How do you extract that "magic essence" from your data without falling into the common pitfalls? In her session at @ThingsExpo, Natalia Ponomareva, Software Engineer at Google, provided tips on how to be successful in large scale machine learning...
In his session at @ThingsExpo, Kausik Sridharabalan, founder and CTO of Pulzze Systems, Inc., will focus on key challenges in building an Internet of Things solution infrastructure. He will shed light on efficient ways of defining interactions within IoT solutions, leading to cost and time reduction. He will also introduce ways to handle data and how one can develop IoT solutions that are lean, flexible and configurable, thus making IoT infrastructure agile and scalable.
SYS-CON Events announced today that Numerex Corp, a leading provider of managed enterprise solutions enabling the Internet of Things (IoT), will exhibit at the 19th International Cloud Expo | @ThingsExpo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Numerex Corp. (NASDAQ:NMRX) is a leading provider of managed enterprise solutions enabling the Internet of Things (IoT). The Company's solutions produce new revenue streams or create operating...
In his general session at 18th Cloud Expo, Lee Atchison, Principal Cloud Architect and Advocate at New Relic, discussed cloud as a ‘better data center’ and how it adds new capacity (faster) and improves application availability (redundancy). The cloud is a ‘Dynamic Tool for Dynamic Apps’ and resource allocation is an integral part of your application architecture, so use only the resources you need and allocate /de-allocate resources on the fly.