Welcome!

Search Authors: Jnan Dash, Shelly Palmer, Carmen Gonzalez, Lori MacVittie, Liz McMillan

Related Topics: Search, Web 2.0, Cloud Expo

Search: Blog Feed Post

Private Cloud 2.0 – Enterprise Cloud Search

Enterprise search software like FAST is as much a platform as it is a tool

In the Enterprise 2.0 white paper I wrote a few years ago, I built on the core concepts of what Andrew McAfee had introduced, primarily the integrated role of Cloud Computing and also the overlap with BPM (Business Process Management).

I have started bringing this up to date for 2012 through the concept of ‘Private Cloud 2.0‘, simply meaning that the interest and momentum for deploying internal Cloud platforms can go hand in hand with expanding the successful use of social media within the enterprise too.

I emphasize successful because many corporations have tried to adopt social media only to find it falls somewhat flat on its face.

As described in this article McKinsey has reported that despite social media having been around for over a decade now it`s still a bit of a mystery in terms of how to apply it within a business context in a practical ROI-generating manner.

Sharepoint FAST

The main addition in this new focus is to highlight the role of Enterprise Search, achieved by products such as Microsoft Sharepoint FAST.

It was previous a standalone product that has since been integrated into Sharepoint since Microsoft acquired the company behind it. It has provided a major steroid injection to this toolset, able to address some of the fundamental weaknesses of Sharepoint as a content collaboration tool.

For example even Microsoft themselves experienced the ‘Sharepoint Sprawl’ effect, where a lack of standards for Sharepoint sites and taxonomy structures within them resulted in a widespread collection of random web sites and unorganized content postings. I’ve seen this a number of times in failed corporate E2.0 attempts.

So they turned to their own tool and applied it to master this chaos, creating an ‘Infopedia‘ portal for a Salesforce 2.0 effect.

Another very powerful FAST case study that highlights the role it can play in enabling an Enterprise 2.0 architecture is this one for the National Institute for Health and Clinical Excellence (NICE) in the UK.

It demonstrates that every one understands the value of Search, i.e. Google, but the same result within the enterprise of receiving millions of hits when you search for an item is not really useful.

Instead you need a framework that can apply various mechanisms so that the result set is much smaller and focused, and how this is achieved is how an E2.0 program can be built. In the case of NICE they fine-tuned the search process so that it would intelligently index the right content the right way so that Healthcare personnel would be better matched with what they are looking for.

FAST can be programmed in various ways to better rank information towards these goals, for example using structured citations and also importantly peer review as well, so that both human and computer intelligence is combined to achieve the optimum.

I.e. “Crowdsourced search indexing”, which can then be combined with equally powerful tools for users to find what they need.

Best Practice Alerts – ECS as an enterprise architecture

A simple example is that FAST can provide users with the same type of Google tools, like Alerts. They can be notified when particular topics are posted.

The key difference again is that rather than scanning the entire web, these filters are tuned in to only the enterprise estate.

This means it is searching all the documents, files and web pages within the whole corporation, and alerting users when new information is published.

With the NICE example above the value of this can be immediately seen, i.e. alerting healthcare staff to new developments in a particular treatment field like diabetes that would impact on their work, enabling “Best Practice Alerts”.

Critically this can also include structured information sources too, like databases and enterprise applications – CRM, ERP etc. It`s not limited to only raw web content and documents. This principle is nicely described by Bain here.

What this demonstrates is that Enterprise Cloud Search can be approached both as a service delivery model (hosted search software, as-a-service) and also as a general enterprise architecture.



As shown on our best practices page, enterprise search software like FAST is as much a platform as it is a tool.

With the ability to crawl all enterprise information sources, and make these feeds accessible to both user-centric tools like Alerts, and also to developers via API interfaces, it offers a framework for a content-centric approach to enterprise integration.

Traditionally the enterprise market has always approached the integration challenge via a transactional EAI mode, where systems are linked together via a hand-wired database exchange method, one that works well for transactions but not for scenarios like enabling users to interact with the information.

Coming up next

Our follow on content in this series will focus on these technical capabilities and architecture, expanding on the API programming and how it relates to the Microsoft Private Cloud stack.

Tune in to the webinar to learn more.

More Stories By Cloud Ventures

The Cloud Ventures Network is an expert community of leading Cloud pioneers. Follow our best practice blogs at http://CloudBestPractices.net

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@ThingsExpo Stories
Scott Jenson leads a project called The Physical Web within the Chrome team at Google. Project members are working to take the scalability and openness of the web and use it to talk to the exponentially exploding range of smart devices. Nearly every company today working on the IoT comes up with the same basic solution: use my server and you'll be fine. But if we really believe there will be trillions of these devices, that just can't scale. We need a system that is open a scalable and by using the URL as a basic building block, we open this up and get the same resilience that the web enjoys.
The Internet of Things is tied together with a thin strand that is known as time. Coincidentally, at the core of nearly all data analytics is a timestamp. When working with time series data there are a few core principles that everyone should consider, especially across datasets where time is the common boundary. In his session at Internet of @ThingsExpo, Jim Scott, Director of Enterprise Strategy & Architecture at MapR Technologies, discussed single-value, geo-spatial, and log time series data. By focusing on enterprise applications and the data center, he will use OpenTSDB as an example t...
P2P RTC will impact the landscape of communications, shifting from traditional telephony style communications models to OTT (Over-The-Top) cloud assisted & PaaS (Platform as a Service) communication services. The P2P shift will impact many areas of our lives, from mobile communication, human interactive web services, RTC and telephony infrastructure, user federation, security and privacy implications, business costs, and scalability. In his session at @ThingsExpo, Robin Raymond, Chief Architect at Hookflash, will walk through the shifting landscape of traditional telephone and voice services ...
The Domain Name Service (DNS) is one of the most important components in networking infrastructure, enabling users and services to access applications by translating URLs (names) into IP addresses (numbers). Because every icon and URL and all embedded content on a website requires a DNS lookup loading complex sites necessitates hundreds of DNS queries. In addition, as more internet-enabled ‘Things' get connected, people will rely on DNS to name and find their fridges, toasters and toilets. According to a recent IDG Research Services Survey this rate of traffic will only grow. What's driving t...
Enthusiasm for the Internet of Things has reached an all-time high. In 2013 alone, venture capitalists spent more than $1 billion dollars investing in the IoT space. With "smart" appliances and devices, IoT covers wearable smart devices, cloud services to hardware companies. Nest, a Google company, detects temperatures inside homes and automatically adjusts it by tracking its user's habit. These technologies are quickly developing and with it come challenges such as bridging infrastructure gaps, abiding by privacy concerns and making the concept a reality. These challenges can't be addressed w...
Explosive growth in connected devices. Enormous amounts of data for collection and analysis. Critical use of data for split-second decision making and actionable information. All three are factors in making the Internet of Things a reality. Yet, any one factor would have an IT organization pondering its infrastructure strategy. How should your organization enhance its IT framework to enable an Internet of Things implementation? In his session at Internet of @ThingsExpo, James Kirkland, Chief Architect for the Internet of Things and Intelligent Systems at Red Hat, described how to revolutioniz...
Bit6 today issued a challenge to the technology community implementing Web Real Time Communication (WebRTC). To leap beyond WebRTC’s significant limitations and fully leverage its underlying value to accelerate innovation, application developers need to consider the entire communications ecosystem.
The definition of IoT is not new, in fact it’s been around for over a decade. What has changed is the public's awareness that the technology we use on a daily basis has caught up on the vision of an always on, always connected world. If you look into the details of what comprises the IoT, you’ll see that it includes everything from cloud computing, Big Data analytics, “Things,” Web communication, applications, network, storage, etc. It is essentially including everything connected online from hardware to software, or as we like to say, it’s an Internet of many different things. The difference ...
Cloud Expo 2014 TV commercials will feature @ThingsExpo, which was launched in June, 2014 at New York City's Javits Center as the largest 'Internet of Things' event in the world.
SYS-CON Events announced today that Windstream, a leading provider of advanced network and cloud communications, has been named “Silver Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9–11, 2015, at the Javits Center in New York, NY. Windstream (Nasdaq: WIN), a FORTUNE 500 and S&P 500 company, is a leading provider of advanced network communications, including cloud computing and managed services, to businesses nationwide. The company also offers broadband, phone and digital TV services to consumers primarily in rural areas.
"There is a natural synchronization between the business models, the IoT is there to support ,” explained Brendan O'Brien, Co-founder and Chief Architect of Aria Systems, in this SYS-CON.tv interview at the 15th International Cloud Expo®, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
The major cloud platforms defy a simple, side-by-side analysis. Each of the major IaaS public-cloud platforms offers their own unique strengths and functionality. Options for on-site private cloud are diverse as well, and must be designed and deployed while taking existing legacy architecture and infrastructure into account. Then the reality is that most enterprises are embarking on a hybrid cloud strategy and programs. In this Power Panel at 15th Cloud Expo (http://www.CloudComputingExpo.com), moderated by Ashar Baig, Research Director, Cloud, at Gigaom Research, Nate Gordon, Director of T...
An entirely new security model is needed for the Internet of Things, or is it? Can we save some old and tested controls for this new and different environment? In his session at @ThingsExpo, New York's at the Javits Center, Davi Ottenheimer, EMC Senior Director of Trust, reviewed hands-on lessons with IoT devices and reveal a new risk balance you might not expect. Davi Ottenheimer, EMC Senior Director of Trust, has more than nineteen years' experience managing global security operations and assessments, including a decade of leading incident response and digital forensics. He is co-author of t...

ARMONK, N.Y., Nov. 20, 2014 /PRNewswire/ --  IBM (NYSE: IBM) today announced that it is bringing a greater level of control, security and flexibility to cloud-based application development and delivery with a single-tenant version of Bluemix, IBM's platform-as-a-service. The new platform enables developers to build ap...

The security devil is always in the details of the attack: the ones you've endured, the ones you prepare yourself to fend off, and the ones that, you fear, will catch you completely unaware and defenseless. The Internet of Things (IoT) is nothing if not an endless proliferation of details. It's the vision of a world in which continuous Internet connectivity and addressability is embedded into a growing range of human artifacts, into the natural world, and even into our smartphones, appliances, and physical persons. In the IoT vision, every new "thing" - sensor, actuator, data source, data con...
Technology is enabling a new approach to collecting and using data. This approach, commonly referred to as the "Internet of Things" (IoT), enables businesses to use real-time data from all sorts of things including machines, devices and sensors to make better decisions, improve customer service, and lower the risk in the creation of new revenue opportunities. In his General Session at Internet of @ThingsExpo, Dave Wagstaff, Vice President and Chief Architect at BSQUARE Corporation, discuss the real benefits to focus on, how to understand the requirements of a successful solution, the flow of ...
"BSQUARE is in the business of selling software solutions for smart connected devices. It's obvious that IoT has moved from being a technology to being a fundamental part of business, and in the last 18 months people have said let's figure out how to do it and let's put some focus on it, " explained Dave Wagstaff, VP & Chief Architect, at BSQUARE Corporation, in this SYS-CON.tv interview at @ThingsExpo, held Nov 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Focused on this fast-growing market’s needs, Vitesse Semiconductor Corporation (Nasdaq: VTSS), a leading provider of IC solutions to advance "Ethernet Everywhere" in Carrier, Enterprise and Internet of Things (IoT) networks, introduced its IStaX™ software (VSC6815SDK), a robust protocol stack to simplify deployment and management of Industrial-IoT network applications such as Industrial Ethernet switching, surveillance, video distribution, LCD signage, intelligent sensors, and metering equipment. Leveraging technologies proven in the Carrier and Enterprise markets, IStaX is designed to work ac...
C-Labs LLC, a leading provider of remote and mobile access for the Internet of Things (IoT), announced the appointment of John Traynor to the position of chief operating officer. Previously a strategic advisor to the firm, Mr. Traynor will now oversee sales, marketing, finance, and operations. Mr. Traynor is based out of the C-Labs office in Redmond, Washington. He reports to Chris Muench, Chief Executive Officer. Mr. Traynor brings valuable business leadership and technology industry expertise to C-Labs. With over 30 years' experience in the high-tech sector, John Traynor has held numerous...
The 3rd International @ThingsExpo, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that it is now accepting Keynote Proposals. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devices - computers, smartphones, tablets, and sensors - connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades.