|By Dana Gardner||
|February 3, 2010 02:00 PM EST||
The latest BriefingsDirect Analyst Insights Edition, Volume 50, focuses on the fallout from the Google’s threat to pull out of China, due to a series of sophisticated hacks and attacks on Google, as well as a dozen more IT companies. Due to the attacks late last year, Google on Jan. 12 vowed to stop censoring Internet content for China’s web users and possibly to leave the country altogether.
This ongoing tiff between Google and the Internet control authorities in China’s Communist Party-dominated government have uncorked a Pandora’s Box of security, free speech and corporate espionage issues. There are human rights issues and free speech issues, questions on China’s actual role, trade and fairness issues, and the point about Google’s policy of initially enabling Internet censorship and now apparently backtracking.
But there are also larger issues around security and Internet governance in general. Those are the issues we’ll be focusing on today. So, even as the U.S. State Department and others in the U.S. federal government seek answers on China’s purported role or complicity in the attacks, the repercussions on cloud computing and enterprise security are profound and may be long-term.
We’re going to look at some of the answers to what this donnybrook means for how enterprises should best protect their intellectual property from such sophisticated hackers as government, military or, quasi-government corporate entities and whether cloud services providers like Google are better than your average enterprise, or especially medium-sized business, at thwarting such risks.
We'll look at how users of cloud computing should trust or not trust providers of such mission-critical cloud services as email, calendar, word processing, document storage, databases, and applications hosting. And, we’ll look at how enterprise architecture, governance, security best practices, standards, and skills need to adapt still to meet these new requirements from insidious world-class threats.
This periodic discussion and dissection of IT infrastructure related news and events with a panel of industry analysts and guests, comes to you with the help of our charter sponsor Active Endpoints, maker of the ActiveVOS business process management system.
So, join me now in welcoming our panel for today’s discussion: Jim Kobielus, senior analyst at Forrester Research; Jason Bloomberg, managing partner at ZapThink; Jim Hietala, Vice President for Security at The Open Group; Elinor Mills, senior writer at CNET, and Michael Dortch, Director of Research at Focus. The discussion is moderated by BriefingsDirect's Dana Gardner, principal analyst at Interarbor Solutions. [Disclosure: The Open Group is a sponsor of BriefingsDirect podcasts.]
Here are some excerpts:
Mills: We now have a huge first public example of a company coming out and saying, not only that they've been attacked -- companies don’t want to admit that ever and it’s all under the radar -- but also they’re pointing the fingers. Even though they're not specifically saying, "We think it’s the Chinese state," but they think enough of it that they're willing to threaten to pull out of the country.
It’s huge and it’s going to have every company reevaluating what their response is going to be -- not just how they’re going to do business in other countries, but what is their response going to be to a major attack.
Bloomberg: It’s not as big of a wakeup call as it should be. You can ask yourself, "Is this an attack by some small cadre of renegade hackers or is this attack by the government of the People’s Republic of China? That’s an open question at this point.
Who is the victim? Is it Google, a corporation, or the United States? Is it the western world that is the victim here? Is this a harbinger of the way that international wars are going to be fought down the road?
We’ve all been worried about cyber warfare coming, but we maybe don’t recognize it when we see it as a new battlefield. It's the same as terrorism. It’s not necessarily clear who the participants are.
When you place the enterprise into this context, well, it’s not necessarily just that you have a business within the context of a government subject to particular laws of particular government, you have the supernational, where large corporations have to play in multiple jurisdictions. That’s already a governance challenge for these large enterprises.
Now, we have the introduction of cyber warfare, where we have concerted professional attacks from unknown parties attacking unknown targets and where it’s not clear who the players are. Anybody, whether it’s a private company, a public company, or a government organization is potentially involved.
That basically raises the bar for security throughout the entire organization. We’ve seen this already, where perimeter-based security has fallen by the wayside as being insufficient. We already have this awareness that every single system on our network has to look out for itself and, even then, has levels of vulnerability. This just takes it to the national level.
Kobielus: I don’t see anything radically or fundamentally new going on here. This is just a big, powerful, and growing world power, China, and a big and growing world power on a tech front Google, colliding. ... There has always been corporate espionage and there’s always been vandalism perpetrated by companies against each other through subterfuge, and also by companies or fronts operating as the agent of unseen foreign power. ... This is international real-politic as usual, but in a different technological realm.
Hietala: In terms of the visibility it’s gotten and the kinds of companies that were attacked, it’s a little bit game-changing. From the information security community perspective, these sorts of attacks have been going on for quite a while, aimed at defense contractors, and are now aimed at commercial enterprises and providers of cloud services.
I don’t think that the attacks per se are game-changing. There’s not a lot new here. It’s an attack against a browser that was couple of revs old and had vulnerability. The way in which the company was attacked isn’t necessarily game-changing, but the political ramifications around it and the other things we’ve just been talking about are what make it a little game-changing.
Dortch: This puts Google in the very interesting position of having to decide. Is it a politically neutral corporation or is it a protector of the data that its clients around the world, not just here, and not just from governments but corporations? Is it a protector and an advocate of protection for the data that those clients have been trusted to it? Or, is it going to use the fact that it is a broker of all that data to sort of throw its muscle around and take on governments like China’s in debates like this.
The implications here are bigger than even what we’ve been discussing so far, because they get at the very nature of what a corporation is in this brave new network world of ours.
Gardner: This boils down to almost two giant systems or schools of thought that are now colliding at a new point. They've collided at different points in the past on physical sovereignty, military sovereignty, and economic sovereignty. The competition is between what we might call free enterprise based systems and state sponsorship through centralized control systems.
Free enterprise won, when it came to the cold war, but it's hard to say what's going to happen in the economic environment where China is a little different beast. It's state sponsored and it's also taking advantage of free enterprise, but it's very choosy about what it allows for either one of those systems to do or to dominate.
When you look at the Google, Google made itself into a figurehead of representing what a free enterprise approach could do. It's not state sponsored or nationalistic. It's corporate sponsored. So, it would be interesting to see who has the better technology, who has the better financial resources, and ultimately who has the organizational wherewithal to manifest their goals online that wins out in the marketplace.
If an organized effort is better at doing this than a corporate one, well then they might dominate. But so far, we've seen a very complex system that the marketplace -- with choice, and shedding light and transparency on activities -- ultimately allows for free enterprise predominance. They can do it better, faster, cheaper and that it will ultimately win.
I think, we're really on the cusp here of a new level of competition, but not between countries or even alliances, but really between systems. The free enterprise system versus the state-sponsored or the centralized or the controlled system. It should be very interesting.
Bloomberg: ... If anything, cloud environments reduce the level of security.
They don’t increase it for the very reason that we don’t have a way of making them sovereign in their own right. They’re always not only subject to the laws of the local jurisdiction, but they’re subject to any number of different attacks that could be coming from any different location, where now the customers aren’t aware of this sort of vulnerability.
So, “Trust, but verify,” is a good point, but how can you verify, if you’re relying on a third party to protect your data for you? It becomes much more difficult to do the verification. I'd say that organizations are going to be backing away from cloud, once they realize just how risky cloud environments are.
Mills: Microsoft’s general counsel Brad Smith recently gave a keynote at the Brookings Institute Forum, and he talked about modernizing and updating the laws to adapt specifically to the cloud. That included privacy rights under the Electronic Communications Privacy Act being more clearly defined, updating the Computer Fraud and Abuse Act, and setting up a framework so that differences in the regulations and practices in various countries can be worked out and reconciled.
Hietala: I don’t think there is a silver-bullet cloud provider out there that has superior security to have that position. All enterprises still are going to have to be at the top of their game, in terms of protecting their assets, and that extends to small or medium businesses.
At some point, you could see a cloud provider stake out that part of the market to say, "We’re going to put in a superior set of controls and manage security to a higher degree than a typical small-to-medium business could," but I don’t see that out there today.
Dortch: Many small businesses outsource payroll processing, customer relationship management (CRM), and a whole bunch of things. A lot of that stuff is outsourced to cloud service providers, and companies haven’t asked enough questions yet about exactly how cloud providers are protecting data and exactly how they can reassure that nothing bad is going to happen to it.
For example, if their servers come under attack, can they demonstrate credibly how data is going to be protected. These are the types of questions that incidents like this can and should raise in the minds of decision-makers at small and mid-sized businesses, just as they're starting to raise these issues, and have been raising them for a while, among decision-makers at larger enterprise.
Kobielus: I think what will happen is that some cloud providers will increasingly be seen as safe havens for your data and for your applications, because (A) they have the strong security, and (B) they are hosted within, and governed by, the laws of nation states that rigorously and faithfully try to protect this information, and assure that the information can then be removed -- transferred out of that country fluidly by the owners, without loss.
In other words, it's like the Cayman Islands of the cloud -- that offshore banking safe haven you can turn to for all this. Clearly, it's not going to be China.
... In terms of who has responsibility and how will governance best practices be spread uniformly across the world in such areas of IT protection, it's going to be some combination of multilateral, bilateral, and unilateral action. For multilateral, the UN points to that, but there are also regional organizations. In Southeast Asia there is ASEAN, and in the Atlantic there is NATO, and so forth.
Bloomberg: Who decides what is enough? We have these opposing forces. One is that information should be free, and the Internet should be available to everybody. That basically pushes for removing barriers to information flow.
Then you have the security concerns that are driving putting up barriers to information flow, and there is always going to be conflict between those two forces. As increasingly sophisticated attacks develop, that pushes the public consensus toward increasing security.
That will impact our ability to have freedom, and that's going to be, continue to be a battle that I don’t see anybody winning. It's’ really just going to be an ongoing battle as technology improves and as the bad guys attacks improve. It's going to be an ongoing battle between security and freedom and between the good guys and the bad guys, as it were, and that's never going to change.
Hietala: Large enterprises are going to have to be responsible for the security of their information. I think there are a lot of takeaways for enterprises from this attack. If you're talking about specific individuals, it’s almost hopeless, because your average individual consumer doesn’t have the level of knowledge to go out and find the right solutions to protect themselves today.
So, I'll focus on the large enterprises. They have to do a good job of asset inventory, know where, within their identity infrastructure, they're vulnerable to this specific attack, and then be pretty agile about implementing countermeasures to prevent it. They have to have patch management that's adequate to the task of getting patches out quickly.
They need to do things like looking at the traffic leaving their network to see if people are already in their infrastructure. These Trojans leave traces of themselves, when they ship information out of an organization. When people really understand what happened in this attack, they can take something away, go back, look at what they are doing from a security standpoint, and tighten things up.
If you're talking about individuals putting things in the cloud, that’s a different discussion that doesn’t seem real feasible to me to get them to the point where they can secure their information today.
Kobielus: I don't think Google is going to leave China. I think they are going to stay in China and somehow try to work it out with the PRC. I don't know where that's going, but fundamentally Google is a business and has a "don't do evil" philosophy. They're going to continue to qualify evil down to those things that don't actually align with their business interest.
In other words, they're going to stay. There's going to be a lot of wariness now to entrust Google's China operation with a whole lot of your IT -- "you" as a corporation -- and your data. There will be that wariness.
Other cloud providers will be setting up shop or hosting in other nations that are more respectful of IP, other nations that may not be launching corporate or governmental espionage at US headquartered properties in China. Those nations will become the preferred supernational cloud hosting platforms for the world.
I can't really say who those nations might be, but you know what, Switzerland always sort of stands out. They're still neutral after all these years. You've got to hand that to them. I trust them.
Bloomberg: In the short-term, the noise is going to die down or going to go back to business as usual. The security is going to need to improve, but so are hacks from the bad guys. It's going to continue, until there is the next big attack. And the question is, "What's it going to be and how big is it going to be?"
We're still waiting for that game changer. I don't think this is a game changer. It's just a way to skirmish. But, if a hacker is able to bring down the internet, for example, targeting the DNS infrastructure to the point that the entire thing collapses, that’s something that could wake people up to say, "We really have to get a handle on this and come up with a better approach."
Hietala: From our perspective [at The Open Group], we're starting to see more awareness at higher levels in governments that the threats and issues here are real. They’re here today. They seem to be state sponsored, and they're something that needs to be paid attention to.
Secretary of State Clinton recently gave a speech where she talked specifically about this attack, but also talked about the need for nations to band together to address the problem. I don't know what that looks like at this point, but I think that the fact that people at that level are talking about the problem is good for the industry and good for the outlook for solutions that are important in the future.
Mills: I think Google is going to get out of China and try and lead some kind of U.S. corporate effort or be a role model to try to do business in a more ethical way, without having to compromise and censor.
There will be a divergence that you'll see. China and other countries may be pushed more towards limiting and creating their own sort of channel that's government filtered. I think the battle is just going to get bigger. We're going to have more fights on this front, but I think that Google may lead the way.
SYS-CON Events announced today that Cloud Academy will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Cloud Academy is the industry’s most innovative, vendor-neutral cloud technology training platform. Cloud Academy provides continuous learning solutions for individuals and enterprise teams for Amazon Web Services, Microsoft Azure, Google Cloud Platform, and the most popular cloud computing technologies. Ge...
Feb. 19, 2017 01:15 PM EST Reads: 649
The best way to leverage your Cloud Expo presence as a sponsor and exhibitor is to plan your news announcements around our events. The press covering Cloud Expo and @ThingsExpo will have access to these releases and will amplify your news announcements. More than two dozen Cloud companies either set deals at our shows or have announced their mergers and acquisitions at Cloud Expo. Product announcements during our show provide your company with the most reach through our targeted audiences.
Feb. 19, 2017 12:45 PM EST Reads: 965
20th Cloud Expo, taking place June 6-8, 2017, at the Javits Center in New York City, NY, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy.
Feb. 19, 2017 11:45 AM EST Reads: 937
SYS-CON Events announced today that Outlyer, a monitoring service for DevOps and operations teams, has been named “Bronze Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Outlyer is a monitoring service for DevOps and Operations teams running Cloud, SaaS, Microservices and IoT deployments. Designed for today's dynamic environments that need beyond cloud-scale monitoring, we make monitoring effortless so you...
Feb. 19, 2017 11:30 AM EST Reads: 829
Have you ever noticed how some IT people seem to lead successful, rewarding, and satisfying lives and careers, while others struggle? IT author and speaker Don Crawley uncovered the five principles that successful IT people use to build satisfying lives and careers and he shares them in this fast-paced, thought-provoking webinar. You'll learn the importance of striking a balance with technical skills and people skills, challenge your pre-existing ideas about IT customer service, and gain new in...
Feb. 19, 2017 11:15 AM EST Reads: 1,638
With major technology companies and startups seriously embracing Cloud strategies, now is the perfect time to attend @CloudExpo | @ThingsExpo, June 6-8, 2017, at the Javits Center in New York City, NY and October 31 - November 2, 2017, Santa Clara Convention Center, CA. Learn what is going on, contribute to the discussions, and ensure that your enterprise is on the right path to Digital Transformation.
Feb. 19, 2017 11:15 AM EST Reads: 1,578
SYS-CON Events announced today that CrowdReviews.com has been named “Media Sponsor” of SYS-CON's 20th International Cloud Expo, which will take place on June 6–8, 2017, at the Javits Center in New York City, NY. CrowdReviews.com is a transparent online platform for determining which products and services are the best based on the opinion of the crowd. The crowd consists of Internet users that have experienced products and services first-hand and have an interest in letting other potential buyers...
Feb. 19, 2017 11:00 AM EST Reads: 1,543
With 10 simultaneous tracks, keynotes, general sessions and targeted breakout classes, Cloud Expo and @ThingsExpo are two of the most important technology events of the year. Since its launch over eight years ago, Cloud Expo and @ThingsExpo have presented a rock star faculty as well as showcased hundreds of sponsors and exhibitors! In this blog post, I provide 7 tips on how, as part of our world-class faculty, you can deliver one of the most popular sessions at our events. But before reading the...
Feb. 19, 2017 10:45 AM EST Reads: 7,626
While not quite mainstream yet, WebRTC is starting to gain ground with Carriers, Enterprises and Independent Software Vendors (ISV’s) alike. WebRTC makes it easy for developers to add audio and video communications into their applications by using Web browsers as their platform. But like any market, every customer engagement has unique requirements, as well as constraints. And of course, one size does not fit all. In her session at WebRTC Summit, Dr. Natasha Tamaskar, Vice President, Head of C...
Feb. 19, 2017 10:30 AM EST Reads: 6,521
TechTarget storage websites are the best online information resource for news, tips and expert advice for the storage, backup and disaster recovery markets. By creating abundant, high-quality editorial content across more than 140 highly targeted technology-specific websites, TechTarget attracts and nurtures communities of technology buyers researching their companies' information technology needs. By understanding these buyers' content consumption behaviors, TechTarget creates the purchase inte...
Feb. 19, 2017 09:45 AM EST Reads: 738
In the enterprise today, connected IoT devices are everywhere – both inside and outside corporate environments. The need to identify, manage, control and secure a quickly growing web of connections and outside devices is making the already challenging task of security even more important, and onerous. In his session at @ThingsExpo, Rich Boyer, CISO and Chief Architect for Security at NTT i3, will discuss new ways of thinking and the approaches needed to address the emerging challenges of securit...
Feb. 19, 2017 09:45 AM EST Reads: 1,142
Almost two-thirds of companies either have or soon will have IoT as the backbone of their business. Though, IoT is far more complex than most firms expected with a majority of IoT projects having failed. How can you not get trapped in the pitfalls? In his session at @ThingsExpo, Tony Shan, Chief IoTologist at Wipro, will introduce a holistic method of IoTification, which is the process of IoTifying the existing technology portfolios and business models to adopt and leverage IoT. He will delve in...
Feb. 19, 2017 09:15 AM EST Reads: 1,020
As cloud adoption continues to transform business, today's global enterprises are challenged with managing a growing amount of information living outside of the data center. The rapid adoption of IoT and increasingly mobile workforce are exacerbating the problem. Ensuring secure data sharing and efficient backup poses capacity and bandwidth considerations as well as policy and regulatory compliance issues.
Feb. 19, 2017 09:15 AM EST Reads: 1,559
SYS-CON Events announced today that Conference Guru has been named “Media Sponsor” of SYS-CON's 20th International Cloud Expo, which will take place on June 6–8, 2017, at the Javits Center in New York City, NY. A valuable conference experience generates new contacts, sales leads, potential strategic partners and potential investors; helps gather competitive intelligence and even provides inspiration for new products and services. Conference Guru works with conference organizers to pass great dea...
Feb. 19, 2017 07:45 AM EST Reads: 1,664
SYS-CON Events announced today that LeaseWeb USA, a cloud Infrastructure-as-a-Service (IaaS) provider, will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. LeaseWeb is one of the world's largest hosting brands. The company helps customers define, develop and deploy IT infrastructure tailored to their exact business needs, by combining various kinds cloud solutions.
Feb. 19, 2017 07:30 AM EST Reads: 1,406
Data is the fuel that drives the machine learning algorithmic engines and ultimately provides the business value. In his session at Cloud Expo, Ed Featherston, a director and senior enterprise architect at Collaborative Consulting, discussed the key considerations around quality, volume, timeliness, and pedigree that must be dealt with in order to properly fuel that engine.
Feb. 19, 2017 05:45 AM EST Reads: 4,725
WebRTC defines no default signaling protocol, causing fragmentation between WebRTC silos. SIP and XMPP provide possibilities, but come with considerable complexity and are not designed for use in a web environment. In his session at @ThingsExpo, Matthew Hodgson, technical co-founder of the Matrix.org, discussed how Matrix is a new non-profit Open Source Project that defines both a new HTTP-based standard for VoIP & IM signaling and provides reference implementations.
Feb. 19, 2017 05:00 AM EST Reads: 4,668
The Internet of Things is clearly many things: data collection and analytics, wearables, Smart Grids and Smart Cities, the Industrial Internet, and more. Cool platforms like Arduino, Raspberry Pi, Intel's Galileo and Edison, and a diverse world of sensors are making the IoT a great toy box for developers in all these areas. In this Power Panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists discussed what things are the most important, which will have the most profound e...
Feb. 19, 2017 04:00 AM EST Reads: 10,974
We all know that data growth is exploding and storage budgets are shrinking. Instead of showing you charts on about how much data there is, in his General Session at 17th Cloud Expo, Scott Cleland, Senior Director of Product Marketing at HGST, showed how to capture all of your data in one place. After you have your data under control, you can then analyze it in one place, saving time and resources.
Feb. 19, 2017 03:00 AM EST Reads: 3,822
910Telecom exhibited at the 19th International Cloud Expo, which took place at the Santa Clara Convention Center in Santa Clara, CA, in November 2016. Housed in the classic Denver Gas & Electric Building, 910 15th St., 910Telecom is a carrier-neutral telecom hotel located in the heart of Denver. Adjacent to CenturyLink, AT&T, and Denver Main, 910Telecom offers connectivity to all major carriers, Internet service providers, Internet backbones and exchanges.
Feb. 19, 2017 02:30 AM EST Reads: 1,274